Empire Fitness Clubs

★★☆☆☆
  • 605 Washington St

    Hoboken, NJ 07030

    Map & Directions
  • 201-222-3000

About Empire Fitness Clubs

Categories

Sports & Recreation

Sports & Recreation
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This gym is a scam!!! They overbilled my credit card and there are several hidden contracts! If you ever think about leaving this gym, you won't be able to!! Management is always "unavailable" and unbelievably rude. Gym and equipment is not clean, and a lot of their machines are always broken.

0
★☆☆☆☆

This gym is a scam!!! They overbilled my credit card and there are several hidden contracts! If you ever think about leaving this gym, you won't be able to!! Management is always "unavailable" and unbelievably rude. Gym and equipment is not clean, and a lot of their machines are always broken.

Pros: NOTHING!

Cons: EVERYTHING

.

I had a specific policy written into my contract to cancel my membership as soon as I moved from the area. Apparently there was a hidden clause that I have to now pay for the entire rest of the month, and the next month as well! I guess at least I don't have to pay up for the rest of the year, but this seems like the least customer-friendly policy ever!
The "free birthday" workout with a personal trainer was terrible - trainer seemed disinterested, was not very knowledgeable - could not answer why certain excercises were better or worse, or the rationale for doing things the way he advocated.
Cable TV on treadmills is very poor, the picture quality and the chanell selection are quite unimpressive.

0
★☆☆☆☆

I had a specific policy written into my contract to cancel my membership as soon as I moved from the area. Apparently there was a hidden clause that I have to now pay for the entire rest of the month, and the next month as well! I guess at least I don't have to pay up for the rest of the year, but this seems like the least customer-friendly policy ever!
The "free birthday" workout with a personal trainer was terrible - trainer seemed disinterested, was not very knowledgeable - could not answer why certain excercises were better or worse, or the rationale for doing things the way he advocated.
Cable TV on treadmills is very poor, the picture quality and the chanell selection are quite unimpressive.

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This is a very good gym to join, they usually dont have much of a crowd and they are often empty. If you go on an off time you will be one of the only peple in the place. They have all the equipment and most of the clients are nice.

4
★★★★☆

This is a very good gym to join, they usually dont have much of a crowd and they are often empty. If you go on an off time you will be one of the only peple in the place. They have all the equipment and most of the clients are nice.

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For the past few months I have been traveling to the West Coast for business and I have not been able to take full advantage Empire. I received a letter from Cancellations stating that my request for cancellation was declined. When signing up for my membership I was NEVER told that I was signing for a full years commitment. I wanted to be able to debit my monthly fee from my Bank account out of convenience NOT a year commitment. I feel completely duped by their establishment. I have tried calling the Cancellation Department a number of times only to receive a voice mailbox. Therefore, I have contacted websites and explaining my story. My hope is to convince as many people as possible to NOT join Empire gym. Even if I can take one sale away from the establishment, I will feel satisfied. Therefore PLEASE do NOT join Empire Gym!!!!!!

0
★☆☆☆☆

For the past few months I have been traveling to the West Coast for business and I have not been able to take full advantage Empire. I received a letter from Cancellations stating that my request for cancellation was declined. When signing up for my membership I was NEVER told that I was signing for a full years commitment. I wanted to be able to debit my monthly fee from my Bank account out of convenience NOT a year commitment. I feel completely duped by their establishment. I have tried calling the Cancellation Department a number of times only to receive a voice mailbox. Therefore, I have contacted websites and explaining my story. My hope is to convince as many people as possible to NOT join Empire gym. Even if I can take one sale away from the establishment, I will feel satisfied. Therefore PLEASE do NOT join Empire Gym!!!!!!

 

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