Randall Home Improvement

★★★☆☆
  • 1864 Marlton Pike E

    Cherry Hill, NJ 08003

    Map & Directions
  • 856-216-9400

About Randall Home Improvement

Hours
Mon-Fri 8am-6pm
3.2727 11
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We hired Randall's Custom Kitchens to remodel our old kitchen before the holidays and we just love our NEW KITCHEN! He was great and he worked hard to get our kitchen done before the holidays... His tile guy did a beautiful job on our custom backsplash and the maple cabinets, stainless steel appliances and brown granite countertops are SO BEAUTIFUL....
We will tell all our friends about Randall's Custom Kitchens in Cherry Hill NJ.... Sue from the Jersey Shore!

5
★★★★★

We hired Randall's Custom Kitchens to remodel our old kitchen before the holidays and we just love our NEW KITCHEN! He was great and he worked hard to get our kitchen done before the holidays... His tile guy did a beautiful job on our custom backsplash and the maple cabinets, stainless steel appliances and brown granite countertops are SO BEAUTIFUL....
We will tell all our friends about Randall's Custom Kitchens in Cherry Hill NJ.... Sue from the Jersey Shore!

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Last week, we requested an estimate to repair our roof for our twin duplex, as we have had some issues with leaking. I was able to get in touch with who seemed to be the owner of the company, or at least the "Executive Vice President," and we agreed upon at timeframe of 10-11 AM. After arriving at approximately 12:00 noon, the representative arrives without a ladder, and doesn't appear to be in any condition to get up to our roof. We were also seeking to get quotes on a new fence and to repair our front porch as well, but those quotes were never given. After about 5-10 minutes of discussion about the color of shingle we should have, a "rough estimate" of $6,800. No measurement, no discussion of what we were looking for, no visual confirmation of the existing condition of the roof as it stands currently.

We were blown away with that number. The reason that we contacted Randall's was that we saw a mailer with our weekly coupons saying that we could receive a new roof for $1995, but the representative stated that we can't have that roof, and it's not for our type of house. Nothing in the mailer said that this should be the case. We were told that our house is one that "9 out f 10" roofers wouldn't touch (Currently, our neighbor across the street is having their house reroofed, same style home as ours), and that any previous quotes we've received (averaging $2500) were outright lies.

After explaining to the individual that we aren't looking to have the most expensive type of roofing material done, and that we are just having some leaks (mind you, he still hasn't even seen our roof except from ground level), he proceeds to tell us that we "Could go and hire some Mexicans to do our roof, but they don't do a good job, because cooking is the only thing they can do right." I'm sorry, but just because I'm a white male does not mean that I'm accepting of racist comments in my household. Not only that, he proceeded to speak to me about how much money he makes, and starts flashing around his money wad in my face. I'm sorry, but if you are planning to just blow that cash that night in Atlantic City, why can't you just hold onto it, and provide me with a more reasonable quote? I also never received the quotes for the other repairs I was looking for, but after the end of that conversation, I shudder to think what they might cost. "Oh, you need a nail replaced? That'll be $4K." The roofing quote was for 2000 square feet, and after going up on the roof myself, I measure no more than 500 square feet, and that is a generous number. It's closer to 400.

Bottom line: There was no legitimate estimate given. Nothing that I asked for was quoted, the prices were ludicrous, and racism in this day and age will not get you more work, sir. Thanks, but I'll pass.

1
★☆☆☆☆

Last week, we requested an estimate to repair our roof for our twin duplex, as we have had some issues with leaking. I was able to get in touch with who seemed to be the owner of the company, or at least the "Executive Vice President," and we agreed upon at timeframe of 10-11 AM. After arriving at approximately 12:00 noon, the representative arrives without a ladder, and doesn't appear to be in any condition to get up to our roof. We were also seeking to get quotes on a new fence and to repair our front porch as well, but those quotes were never given. After about 5-10 minutes of discussion about the color of shingle we should have, a "rough estimate" of $6,800. No measurement, no discussion of what we were looking for, no visual confirmation of the existing condition of the roof as it stands currently.

We were blown away with that number. The reason that we contacted Randall's was that we saw a mailer with our weekly coupons saying that we could receive a new roof for $1995, but the representative stated that we can't have that roof, and it's not for our type of house. Nothing in the mailer said that this should be the case. We were told that our house is one that "9 out f 10" roofers wouldn't touch (Currently, our neighbor across the street is having their house reroofed, same style home as ours), and that any previous quotes we've received (averaging $2500) were outright lies.

After explaining to the individual that we aren't looking to have the most expensive type of roofing material done, and that we are just having some leaks (mind you, he still hasn't even seen our roof except from ground level), he proceeds to tell us that we "Could go and hire some Mexicans to do our roof, but they don't do a good job, because cooking is the only thing they can do right." I'm sorry, but just because I'm a white male does not mean that I'm accepting of racist comments in my household. Not only that, he proceeded to speak to me about how much money he makes, and starts flashing around his money wad in my face. I'm sorry, but if you are planning to just blow that cash that night in Atlantic City, why can't you just hold onto it, and provide me with a more reasonable quote? I also never received the quotes for the other repairs I was looking for, but after the end of that conversation, I shudder to think what they might cost. "Oh, you need a nail replaced? That'll be $4K." The roofing quote was for 2000 square feet, and after going up on the roof myself, I measure no more than 500 square feet, and that is a generous number. It's closer to 400.

Bottom line: There was no legitimate estimate given. Nothing that I asked for was quoted, the prices were ludicrous, and racism in this day and age will not get you more work, sir. Thanks, but I'll pass.

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I have used Randall's company since the early 1980's. It was then that he created a custom wall unit that was stunning! I used his staff for the installation of that piece and they were excellent. Since then. I've hired him to provide custom cabinetry and design assistance for three kitchens and an unbelievable master bath. Nothing speaks more favorably about a company than repeat business. And, Randall got my business over and over again because he was always accessible, always professional, and always got the job done. For my next project...you can be assured I'll hire Randall.

5
★★★★★

I have used Randall's company since the early 1980's. It was then that he created a custom wall unit that was stunning! I used his staff for the installation of that piece and they were excellent. Since then. I've hired him to provide custom cabinetry and design assistance for three kitchens and an unbelievable master bath. Nothing speaks more favorably about a company than repeat business. And, Randall got my business over and over again because he was always accessible, always professional, and always got the job done. For my next project...you can be assured I'll hire Randall.

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I have been a client of Randall's for more than 20 years. He designed and installed custom made floor-to-ceiling built-in units in my master bedroom and bathroom, both of which were pieces of fine furniture as well as being highly functional. When I re-located to a new house, he designed and installed a fabulous two-wall entertainment unit. He also designed and installed an island in my kitchen which transformed the room from something just ordinary into the most beautiful and useful space. If you are looking for quality and style, I highly recommend Randall.

5
★★★★★

I have been a client of Randall's for more than 20 years. He designed and installed custom made floor-to-ceiling built-in units in my master bedroom and bathroom, both of which were pieces of fine furniture as well as being highly functional. When I re-located to a new house, he designed and installed a fabulous two-wall entertainment unit. He also designed and installed an island in my kitchen which transformed the room from something just ordinary into the most beautiful and useful space. If you are looking for quality and style, I highly recommend Randall.

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I bought all my kitchen cabinets from Randalls. I had my own contractor do the work since I've had him for many years. I priced cabinets from a few places in the area and Randalls not only gave me exactly what I wanted (from a magazine picture, no less), his prices were absolutely the best. He was at my house almost everyday, which considering he did not do the construction, was a testimony to his integrity. Any problem, he fixed. My cabinets were custom. He did not make them, but he made sure everything was right, even if that meant sending cabinets back to the maker 2 or 3 times. Excellent service and I would most assuredly use again.

5
★★★★★

I bought all my kitchen cabinets from Randalls. I had my own contractor do the work since I've had him for many years. I priced cabinets from a few places in the area and Randalls not only gave me exactly what I wanted (from a magazine picture, no less), his prices were absolutely the best. He was at my house almost everyday, which considering he did not do the construction, was a testimony to his integrity. Any problem, he fixed. My cabinets were custom. He did not make them, but he made sure everything was right, even if that meant sending cabinets back to the maker 2 or 3 times. Excellent service and I would most assuredly use again.

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Randall's is doing work on my home right now and my husband and I very pleased. We're remodeling our kitchen and bathrooms and will only use Randall's. I strongly recommend using this company!

5
★★★★★

Randall's is doing work on my home right now and my husband and I very pleased. We're remodeling our kitchen and bathrooms and will only use Randall's. I strongly recommend using this company!

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Maybe those two positive reviews were written by Randall's. Don't believe what they have to say. They promise one thing and don't deliver on it. Do not trust these people!!!

1
★☆☆☆☆

Maybe those two positive reviews were written by Randall's. Don't believe what they have to say. They promise one thing and don't deliver on it. Do not trust these people!!!

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Randall has been doing work in our home for nearly 20 years. Whenever we have a project Randall is the only person we consider calling. Over the years he has designed custom cabinets for our family room, redesigned our kitchen, office and bathrooms. Randall was recommended to us by our decorator and we have always been very satisfied with his work. He approaches each project as if he is designing something for his own home. He has creative solutions to every challenging project and is extremely reliable. His workmen are very courteous, thorough and very respectful of being in your home. They are meticulously neat and clean and their work is always professional.

4
★★★★☆

Randall has been doing work in our home for nearly 20 years. Whenever we have a project Randall is the only person we consider calling. Over the years he has designed custom cabinets for our family room, redesigned our kitchen, office and bathrooms. Randall was recommended to us by our decorator and we have always been very satisfied with his work. He approaches each project as if he is designing something for his own home. He has creative solutions to every challenging project and is extremely reliable. His workmen are very courteous, thorough and very respectful of being in your home. They are meticulously neat and clean and their work is always professional.

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I have used Randall's custom furniture and kitchens for the last 15 years and have had nothing but positive experiences. Kitchen, bathrooms, family room, and bedrooms have all been designed and built by Randall.
The workmen who came to my house were polite, trustworthy, and more important did a great job.
I have recommended Randall's to several people and they were all pleased with the work.

3
★★★☆☆

I have used Randall's custom furniture and kitchens for the last 15 years and have had nothing but positive experiences. Kitchen, bathrooms, family room, and bedrooms have all been designed and built by Randall.
The workmen who came to my house were polite, trustworthy, and more important did a great job.
I have recommended Randall's to several people and they were all pleased with the work.

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DO NOT hire these crooks to do any work in your home. They sub out to bums who do a lousy job and leave your house in worse condition then when they started. Then when you try to get them on the phone, they never answer or call you back. AVOID AT ALL COSTS

1
★☆☆☆☆

DO NOT hire these crooks to do any work in your home. They sub out to bums who do a lousy job and leave your house in worse condition then when they started. Then when you try to get them on the phone, they never answer or call you back. AVOID AT ALL COSTS

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Business Response:

Written by our competition maybe? We at Randall's do our very best to answer and/or return every single phone call, as quickly as we can. For this person's single negative comment, we can provide numerous other extremely positive and complimentary reviews by current and past customers. We are very sorry for this person's frustration, but without knowing the name and contact information of the author, all that we can do is implore them to call us so that we may work to address their issue(s). Randall's Management
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He claims that he has a custom fabrication shop but all that he has is a catalog and subs. Once he takes your money you are stuck with whatever you get from his subs. Oh by the way, behind the scenes he beats up his subs for every cent he can leaving them a bad taste in your mouth. Think twice before hiring this contractor.

1
★☆☆☆☆

He claims that he has a custom fabrication shop but all that he has is a catalog and subs. Once he takes your money you are stuck with whatever you get from his subs. Oh by the way, behind the scenes he beats up his subs for every cent he can leaving them a bad taste in your mouth. Think twice before hiring this contractor.

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Business Response:

A similar message? To read the anger in this message, we wonder if this is the same exact person who wrote another negative comment on 5/21/2008. If so, we ask that you contact us directly so that we may work to try to find a resolution for your anger. We do hope that the author of both these messages is not simply one of our local competitors... But again, without knowing the name of the author, we are only left to wonder. If you are reading these reviews, all we ask is to give us a call and give us a shot - then "you" be the judge as to the quality and level of service that we provide... Sincerely, Randall's Management
 

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