Jax Car Wash

★★★☆☆
  • 107 Essex St

    Maywood, NJ 07607

    Map & Directions
  • 201-845-4994

About Jax Car Wash

Hours
Mon - Sat 7:00 am - 7:00 pm, Sun 7:00 am - 6:00 pm

Automotive

Automotive
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3.2 5
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Horrible service now.They used to be much better. It was highly recommended by a friend. I Wonder whether the horrible service is caused by current bad supervisor/manager at the facility.Brought my car for a carwash. I used to pay $15.

3
★★★★★

Horrible service now.They used to be much better. It was highly recommended by a friend. I Wonder whether the horrible service is caused by current bad supervisor/manager at the facility.Brought my car for a carwash. I used to pay $15.

.

Horrible service now.They used to be much better. The chronological order of the reviews confirmed my experience. Wonder whether this is caused by bad supervisor/manager at the facility.Brought my car for a carwash. I used to pay $15. Without asking me first the guy at the computer enter a service for Vip and Express Drive - Pur, a total of $53.40. He then talked me into accepting it, promising that the car would get great care. I then got a service worth less than $15. At the end they forgot the Express Drive-Pur until I reminded them. When I wanted to put my grocery in the car, I discovered the back of the car wasn't vacuum at all. I was pretty upset. Not only was I tricked into this so call better car wash service for $53.40, I felt ripped off. The manager showed bad customer service skill too. Instead of apologizing to an unhappy customer he yelled at me and telling me that the back of the car was not included in the $53.40 service. When I asked for his name he refused to give it. Then he realized that his name is on his shirt and then told me his name. When I asked for his senior/owner he refused to give that too. He also followed me around in the facility making sure that none of the employees will give me the name of the owner. Everytime I tried to ask an employee for the name of the owner, the manager showed up from nowhere. Seeing the manager coming the employee then told me that I could not speak to the owner, only to the manager.

1
★☆☆☆☆

Horrible service now.They used to be much better. The chronological order of the reviews confirmed my experience. Wonder whether this is caused by bad supervisor/manager at the facility.Brought my car for a carwash. I used to pay $15. Without asking me first the guy at the computer enter a service for Vip and Express Drive - Pur, a total of $53.40. He then talked me into accepting it, promising that the car would get great care. I then got a service worth less than $15. At the end they forgot the Express Drive-Pur until I reminded them. When I wanted to put my grocery in the car, I discovered the back of the car wasn't vacuum at all. I was pretty upset. Not only was I tricked into this so call better car wash service for $53.40, I felt ripped off. The manager showed bad customer service skill too. Instead of apologizing to an unhappy customer he yelled at me and telling me that the back of the car was not included in the $53.40 service. When I asked for his name he refused to give it. Then he realized that his name is on his shirt and then told me his name. When I asked for his senior/owner he refused to give that too. He also followed me around in the facility making sure that none of the employees will give me the name of the owner. Everytime I tried to ask an employee for the name of the owner, the manager showed up from nowhere. Seeing the manager coming the employee then told me that I could not speak to the owner, only to the manager.

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This place is awesome!! I went there this morning for an oil change- and what I got was an oil change, a cash wash and my nasty interior vacuumed! I love this place I will seriously never go anywhere else from now on. I wish I had more cash on me so I could have given them a more appropriate tip, oh and also-while i waited (which wasnt long at all!!) they gave me a bottle of water- where else can you honestly get service as fantastic as that??

5
★★★★★

This place is awesome!! I went there this morning for an oil change- and what I got was an oil change, a cash wash and my nasty interior vacuumed! I love this place I will seriously never go anywhere else from now on. I wish I had more cash on me so I could have given them a more appropriate tip, oh and also-while i waited (which wasnt long at all!!) they gave me a bottle of water- where else can you honestly get service as fantastic as that??

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i just went to jax for oil change today.. I got bad experience over there. My car need oil 5w-20, which typically shown on cab, but they put the 5W-30 into. When i found that on completely woke list, i go back immediately to shop. Mechanic cheated to me that he made a mistake on typing into computer but he really put 5W-20 on. I then asking for garbage bottle, i saw only 5w-30 bottle in garbage. They could not show me the 5w-20 bottle. What they did just change on item oil to be W5-20 in the completely work list that they have done...

I pay them for VIP cost 59.99$ to get a wrong oil for my car without any responsibility... SO SUCK SERVICE.

1
★☆☆☆☆

i just went to jax for oil change today.. I got bad experience over there. My car need oil 5w-20, which typically shown on cab, but they put the 5W-30 into. When i found that on completely woke list, i go back immediately to shop. Mechanic cheated to me that he made a mistake on typing into computer but he really put 5W-20 on. I then asking for garbage bottle, i saw only 5w-30 bottle in garbage. They could not show me the 5w-20 bottle. What they did just change on item oil to be W5-20 in the completely work list that they have done...

I pay them for VIP cost 59.99$ to get a wrong oil for my car without any responsibility... SO SUCK SERVICE.

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Jax is a pretty good car wash/oil change place. With an oil change, you get a free car wash, which is done very well (both inside and outside of the car). Jax also often mails coupons for discounts, which come in handy when looking to save a few bucks.There is often a wait at Jax because it seems to be so popular. The longest I've had to wait is probably a half hour.Something I like about Jax is that they give you a print out of work that should be done on your car, along with a timetable for each service/tune-up they recommend.

3
★★★☆☆

Jax is a pretty good car wash/oil change place. With an oil change, you get a free car wash, which is done very well (both inside and outside of the car). Jax also often mails coupons for discounts, which come in handy when looking to save a few bucks.There is often a wait at Jax because it seems to be so popular. The longest I've had to wait is probably a half hour.Something I like about Jax is that they give you a print out of work that should be done on your car, along with a timetable for each service/tune-up they recommend.

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