Just Living Rooms Incorporated

★☆☆☆☆

About Just Living Rooms Incorporated

Home & Garden

Home & Garden
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Consignment World

1319 Bessemer Rd Birmingham, AL

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5th Avenue Antiques

2410 5th Ave S Birmingham, AL

1.0 4
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today I got my couch, it looks good but the 4 pillows that came with it, they were all coming apart.. i wish i could had sent them back w/ the delivery truck.. anyways i saw them and they are better.. but i was totally dissapointed.
low quality

1
★☆☆☆☆

today I got my couch, it looks good but the 4 pillows that came with it, they were all coming apart.. i wish i could had sent them back w/ the delivery truck.. anyways i saw them and they are better.. but i was totally dissapointed.
low quality

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We ordered and placed deposits for a sofa set which was supposed to arrive within 4 weeks - the chase arrived first and separately from the love seat, but within the 4 weeks they promised. We noticed the chase was not made well and had a company representative come see it - he assessed it as damaged and said it would be replaced. THREE MONTHS pass, and we had yet to receive the new chase OR the love seat. We were constantly calling customer service, who kept giving us the run around with "It should be in next week, give us a call then". After growing sick of the stories, we demanded our money back. Initially we received much resistance and were told that they couldn't give us the money back on the chase since it was already delivered to us but that we could cancel the love seat. Who wants half a sofa set that is damaged!!! After placing many endless and frustrating phone calls to the store and customer service, and citing the condititions for sale, I reached the owner who FINALLY agreed to a refund. For the money they held on to for those three months and the time we wasted in waiting, we could have purchased a great sofa set from a company that actually delivers. I would never recommend this store to anyone.

1
★☆☆☆☆

We ordered and placed deposits for a sofa set which was supposed to arrive within 4 weeks - the chase arrived first and separately from the love seat, but within the 4 weeks they promised. We noticed the chase was not made well and had a company representative come see it - he assessed it as damaged and said it would be replaced. THREE MONTHS pass, and we had yet to receive the new chase OR the love seat. We were constantly calling customer service, who kept giving us the run around with "It should be in next week, give us a call then". After growing sick of the stories, we demanded our money back. Initially we received much resistance and were told that they couldn't give us the money back on the chase since it was already delivered to us but that we could cancel the love seat. Who wants half a sofa set that is damaged!!! After placing many endless and frustrating phone calls to the store and customer service, and citing the condititions for sale, I reached the owner who FINALLY agreed to a refund. For the money they held on to for those three months and the time we wasted in waiting, we could have purchased a great sofa set from a company that actually delivers. I would never recommend this store to anyone.

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Should be called Just junk. Furniture falls apart. They can't wait to sell to you and then they don't want anything to do with you. Horrible customer service. Furniture looks great until you get it home. What a nightmare ! Next time I'll go to the Salvation Army. At least if it breaks I won't be out tons of money.

1
★☆☆☆☆

Should be called Just junk. Furniture falls apart. They can't wait to sell to you and then they don't want anything to do with you. Horrible customer service. Furniture looks great until you get it home. What a nightmare ! Next time I'll go to the Salvation Army. At least if it breaks I won't be out tons of money.

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I am the owner of a broken down couch and love chair. Customer service Ha!! Horrible.Will be nasty with you! Dropped the series I purchased and would only agree( after 2 months of complaining) to fix the furniture, when really what I needed was a replacement. Broken S springs and frame which customer service tried to blame me for .Which was returned to me just as bad as when I brought it in.Horrible experience over all.Hours Parking Location who cares stay away from this one people please......

1
★☆☆☆☆

I am the owner of a broken down couch and love chair. Customer service Ha!! Horrible.Will be nasty with you! Dropped the series I purchased and would only agree( after 2 months of complaining) to fix the furniture, when really what I needed was a replacement. Broken S springs and frame which customer service tried to blame me for .Which was returned to me just as bad as when I brought it in.Horrible experience over all.Hours Parking Location who cares stay away from this one people please......

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