Eastern Computers

★★★☆☆
  • 208 S White Horse Pike

    Somerdale, NJ 08083

    Map & Directions
  • 856-309-8181

About Eastern Computers

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I came to this business because I thought they would be okay and not rip me off but I was very wrong. I paid for my computer to be repaired and was told I would get a free diagnostic, which was a lie. My issue is that I will use the computer and the screen goes blue or just shuts off and doesn't display on the monitors. I am experienced in computers but not
sure what to do with this situation or how to fix it. They took my P.C. tower and about two days later I received it back. The cost was around 78$ with tax which was a RIP OFF and they claimed that they only cleaned the dust out of it and reset the bios? I was upset because I know this is an easy/small task. I do not think they did enough to charge as much as they did if I was supposed to get a free diagnostic but accepted it if it was fixed. It turned on and seemed to be okay but after two weeks when I was watching a video it shut off by itself again. A couple days later it happened again two more times till eventually the screen would not turn on again (same problem as before it was said to be repaired). I did not bring it in immediately since I live in PA and it is a little more difficult to drop it off in NJ. I called the PC place and told them they did not fix the problem and I brought it back. When I picked the P.C. up again they told me they will not fix it without charging me more money. Yet they already charged me to fix the problem and made it clear that it has the same problem currently and I was charged for it. I did not want to waste my time driving from a different state and spend extra money but I PAID SEVENTY SOMETHING DOLLARS ALREADY for a repair that was not done properly. Dave also LIED and said that my computer was dead. The computer is only a little more than two years old and ran great other than this issue so I believe it is not "dead".

1
★☆☆☆☆

I came to this business because I thought they would be okay and not rip me off but I was very wrong. I paid for my computer to be repaired and was told I would get a free diagnostic, which was a lie. My issue is that I will use the computer and the screen goes blue or just shuts off and doesn't display on the monitors. I am experienced in computers but not
sure what to do with this situation or how to fix it. They took my P.C. tower and about two days later I received it back. The cost was around 78$ with tax which was a RIP OFF and they claimed that they only cleaned the dust out of it and reset the bios? I was upset because I know this is an easy/small task. I do not think they did enough to charge as much as they did if I was supposed to get a free diagnostic but accepted it if it was fixed. It turned on and seemed to be okay but after two weeks when I was watching a video it shut off by itself again. A couple days later it happened again two more times till eventually the screen would not turn on again (same problem as before it was said to be repaired). I did not bring it in immediately since I live in PA and it is a little more difficult to drop it off in NJ. I called the PC place and told them they did not fix the problem and I brought it back. When I picked the P.C. up again they told me they will not fix it without charging me more money. Yet they already charged me to fix the problem and made it clear that it has the same problem currently and I was charged for it. I did not want to waste my time driving from a different state and spend extra money but I PAID SEVENTY SOMETHING DOLLARS ALREADY for a repair that was not done properly. Dave also LIED and said that my computer was dead. The computer is only a little more than two years old and ran great other than this issue so I believe it is not "dead".

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.

I have had purchased a desktop system and various other computer accessories from Eastern Computers in the past. So far, every transaction has been quite pleasant. The prices are fairly affordable and the service I have experienced has been satisfactory.

5
★★★★★

I have had purchased a desktop system and various other computer accessories from Eastern Computers in the past. So far, every transaction has been quite pleasant. The prices are fairly affordable and the service I have experienced has been satisfactory.

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i would never ever use this service again. THEY REMOVED ALL OF MY PROGRAMS WITHOUT AUTHORIZATION, INSTALLED UNUSABLE PROGRAMS, were totally inexperienced. totally disrectful to woman. Made me carry heavy equipment down verticle steps, wouldnt return phone calls, made me come in 3 times, each time they couldnt find a solution to my problems, then they broke my scanner, and then had the never to charge me a service call saying that that was a different service. Dont pay with cash because they will set you up to take your money knowing they have it and then offer you a bogus warranty which they do not honor. Inexperienced techs, with lack of privacy and confidentiality with pertinent ino in your computer. MY HIGHSCHOOL CHILD COULD FIX my computer better than this Bogus place.

1
★☆☆☆☆

i would never ever use this service again. THEY REMOVED ALL OF MY PROGRAMS WITHOUT AUTHORIZATION, INSTALLED UNUSABLE PROGRAMS, were totally inexperienced. totally disrectful to woman. Made me carry heavy equipment down verticle steps, wouldnt return phone calls, made me come in 3 times, each time they couldnt find a solution to my problems, then they broke my scanner, and then had the never to charge me a service call saying that that was a different service. Dont pay with cash because they will set you up to take your money knowing they have it and then offer you a bogus warranty which they do not honor. Inexperienced techs, with lack of privacy and confidentiality with pertinent ino in your computer. MY HIGHSCHOOL CHILD COULD FIX my computer better than this Bogus place.

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0 out of 1 people found this review helpful.

.

My family and I are very familiar with the owner of Eastern Computers. The computer specialist David Chen is very good at computer repairs and can do networking setups for home and business. Eastern Computers also has a big selection of PC parts, those of well-known brands as well as off-brand, and the prices are really cheap.

4
★★★★☆

My family and I are very familiar with the owner of Eastern Computers. The computer specialist David Chen is very good at computer repairs and can do networking setups for home and business. Eastern Computers also has a big selection of PC parts, those of well-known brands as well as off-brand, and the prices are really cheap.

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1 out of 2 people found this review helpful.

 

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