Alan's Fine Footwear

★★★☆☆
2.5833 12
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the worst shoppping experience ever!!! the sales manager - k, is totally disrespectful. lies spew from his mouth. I purchased shoes & was not told that they were on sale. when I returned them, he said there was not enough cash in the drawer for the refund, but that he'd send me a check. I went back 6 days later after not receiving a check. he said he would not refund my money, told me I could only get store credit. even told me that I didn't have the recipt when I returned them! More lies! NO WHERE on the receipt, did it say the shoes are a sale item, NOR did he ever mention that to me. I would never have agreed to buy shoes for $190, only expecting store credit, since these shoes are for my mom who has trouble with shoes. the receipt clearly says refunds within 7 days, which I returned in 3 days. the receipt was not stamped that the shoes were on sale, nor on the display shoes themselves was there any ticket.then the mamnger said he'd give me PART of my money back - but why would you give me part & not the price I paid??? I tried to speak to the owner - Alan. . .but he is never in the store & they will not call him for me, so i could speak to him on the phone. I have owned a service company & believe me, this is NO WAY to do business, NEVER SHOP HERE - NEVER, you will have a terrible experience. I am not a person who likes to write reviews, but they are totally unprofessional, greedy & misleading in their tactics!

1
★☆☆☆☆

the worst shoppping experience ever!!! the sales manager - k, is totally disrespectful. lies spew from his mouth. I purchased shoes & was not told that they were on sale. when I returned them, he said there was not enough cash in the drawer for the refund, but that he'd send me a check. I went back 6 days later after not receiving a check. he said he would not refund my money, told me I could only get store credit. even told me that I didn't have the recipt when I returned them! More lies! NO WHERE on the receipt, did it say the shoes are a sale item, NOR did he ever mention that to me. I would never have agreed to buy shoes for $190, only expecting store credit, since these shoes are for my mom who has trouble with shoes. the receipt clearly says refunds within 7 days, which I returned in 3 days. the receipt was not stamped that the shoes were on sale, nor on the display shoes themselves was there any ticket.then the mamnger said he'd give me PART of my money back - but why would you give me part & not the price I paid??? I tried to speak to the owner - Alan. . .but he is never in the store & they will not call him for me, so i could speak to him on the phone. I have owned a service company & believe me, this is NO WAY to do business, NEVER SHOP HERE - NEVER, you will have a terrible experience. I am not a person who likes to write reviews, but they are totally unprofessional, greedy & misleading in their tactics!

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I would like to say this is the first time i have EVER written a bad review about anything. I left this place very displeased and wanted to share.

I am looking for shoes for my wedding and went there to try. It was a little crowded, so I waited a bit before someone helped me (about 15 minutes). The salesperson said he would help me next, but then when a woman walked in the door he took her first because he knew her. I was a little annoyed but still not upset yet. Then when he finally helped me, he measured my foot and told me i was a size 8, but i am really a size 9.5. When i told him he was using the men's measuring scale and he was incorrect he cut me off and basically belittled me to the other customers and turned to them and said "tell this young lady here I know how to do my job." I felt like saying "tell this old man I know my shoe size!" but I kept my mouth shut. After more waiting, he brought out an 8.5 and 9, both of which were super tight and my toe was hanging way off. When I put on the 9 he said it was the right size but my toes were just hanging because my foot was sliding forward (meanwhile my heel was touching the back of the shoe!) So then he shoved one of those anti-slip pads in making the already tight shoe unbearably tight! When I told him it was uncomfortable he said that "you young girls want to wear these stylish shoes for your wedding but you need to understand what is right for your foot." So he picked up a strappy shoe and said that would be better. I told him that wouldn't be appropriate since I am getting married in March and again he ripped into me about wanting to be fashionable and said he had a bride today buy a strappy shoe for October and they can be worn any time of year. I do not understand his logic, as it is 60 to 70 degrees in October meanwhile it snowed on my wedding date in March last year! I am not freezing my toes off in snow because this guy wants to be a smug know-it-all. I have never had anyone treat me like I was so ignorant or like my opinion of what I wanted for myself was not important. It is not like I was being unreasonable, I was looking for a plain satin peep toe pump! Nothing crazy! I am pretty even tempered and very sensitive, he is lucky I am not nasty! I literally got in the car and cried.I have never been made that upset by a salesperson! Looking for things for your wedding should be a positive experience, you do NOT want to deal with these people!

and BTW, all the shoes they carried were just plain old dyables you can get anywhere, nothing special

1
★☆☆☆☆

I would like to say this is the first time i have EVER written a bad review about anything. I left this place very displeased and wanted to share.

I am looking for shoes for my wedding and went there to try. It was a little crowded, so I waited a bit before someone helped me (about 15 minutes). The salesperson said he would help me next, but then when a woman walked in the door he took her first because he knew her. I was a little annoyed but still not upset yet. Then when he finally helped me, he measured my foot and told me i was a size 8, but i am really a size 9.5. When i told him he was using the men's measuring scale and he was incorrect he cut me off and basically belittled me to the other customers and turned to them and said "tell this young lady here I know how to do my job." I felt like saying "tell this old man I know my shoe size!" but I kept my mouth shut. After more waiting, he brought out an 8.5 and 9, both of which were super tight and my toe was hanging way off. When I put on the 9 he said it was the right size but my toes were just hanging because my foot was sliding forward (meanwhile my heel was touching the back of the shoe!) So then he shoved one of those anti-slip pads in making the already tight shoe unbearably tight! When I told him it was uncomfortable he said that "you young girls want to wear these stylish shoes for your wedding but you need to understand what is right for your foot." So he picked up a strappy shoe and said that would be better. I told him that wouldn't be appropriate since I am getting married in March and again he ripped into me about wanting to be fashionable and said he had a bride today buy a strappy shoe for October and they can be worn any time of year. I do not understand his logic, as it is 60 to 70 degrees in October meanwhile it snowed on my wedding date in March last year! I am not freezing my toes off in snow because this guy wants to be a smug know-it-all. I have never had anyone treat me like I was so ignorant or like my opinion of what I wanted for myself was not important. It is not like I was being unreasonable, I was looking for a plain satin peep toe pump! Nothing crazy! I am pretty even tempered and very sensitive, he is lucky I am not nasty! I literally got in the car and cried.I have never been made that upset by a salesperson! Looking for things for your wedding should be a positive experience, you do NOT want to deal with these people!

and BTW, all the shoes they carried were just plain old dyables you can get anywhere, nothing special

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As part of a bridal party I went there to buy shoes. As previous customers mentioned they are nice when you are buying but once you pay want nothing to do with you. every thing is an extra charge on top of the $25.00 they charge to dye the shoes.

1
★☆☆☆☆

As part of a bridal party I went there to buy shoes. As previous customers mentioned they are nice when you are buying but once you pay want nothing to do with you. every thing is an extra charge on top of the $25.00 they charge to dye the shoes.

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July 2010. What a bunch of Con-Artists

Went there and bought a pair of shoes for a bridal party. The black salesman who must be commission only is real nice when you first go there but once they have your money it is a different story. I was told that the shoes would take no more then a week but when I went back 3 weeks before I needed the shoes I was told it would have to be a rush and there was an additional $5.00 charge on top of the $25.00 they charged to dye the shoes. Everything was an argument with these people. The other 5 girls in the bridal party had the same terrible service. The people are nasty and rude once you pay. I am so sorry I ever went to this place. They are all about sneaking extra charges in and really don't want to be bothered once you pay. The prices are the same as Nordstom or any top quality store but the service and attitude is what you would expect from a street vendor and maybe not that good. Do yourself a favor and stay away from this store.

1
★☆☆☆☆

July 2010. What a bunch of Con-Artists

Went there and bought a pair of shoes for a bridal party. The black salesman who must be commission only is real nice when you first go there but once they have your money it is a different story. I was told that the shoes would take no more then a week but when I went back 3 weeks before I needed the shoes I was told it would have to be a rush and there was an additional $5.00 charge on top of the $25.00 they charged to dye the shoes. Everything was an argument with these people. The other 5 girls in the bridal party had the same terrible service. The people are nasty and rude once you pay. I am so sorry I ever went to this place. They are all about sneaking extra charges in and really don't want to be bothered once you pay. The prices are the same as Nordstom or any top quality store but the service and attitude is what you would expect from a street vendor and maybe not that good. Do yourself a favor and stay away from this store.

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WHAT AN AWFUL EXPERIENCE. I was also given a used, beat up pair of shoes when I went to pick up my dyeable shoes at Alan??s "Fine" Footwear. Believe me if I had not complained, 'they would have gladly sold me a used pair of shoes. And not even blinked a deceiving eye.

A bit of false advertising brought me to the store in the first place too. I think it is a joke to say that they have the largest selection of dyeables (and evening wear) in the Metropolitan area. They didn't even carry the shoes that I ended up needing to order through them, which several other stores could have ordered for me as well.

When the shoes came in, I drove back to the store to try them on. They were beautiful and fit perfectly.
(The owner would later ask me when I first complained, ??Well, did you actually look at the shoes before we dyed them?? Answer: Yes, I did!!!)

So I gave the okay for Alan??s Fine Footwear to dye the shoes.

When they were ready to be picked up, I drove the 40 minutes back again to Alan's Fine Footwear. Keep in mind at this point the small fortune that the shoes cost had been paid in full. When I got there, I opened up the box to find, if you haven??t realized by now, an old, used, beat up pair of dyed shoes. I complained and the owner referred me to the person who dyed the shoes. She was then right there at my service, and although personable, had every rehearsed excuse in the book as to why they looked totally worn and beat up. To explain the dingy, fraying satin material, "Oh the dye melts the fabric." I showed her a brownish water stain on the heel of the worn shoe to which she said, "Oh it looks that way because of how the fabric is bending." Really??? I have other shoes that have been dyed and it must be a miracle, because they still look brand new and they were dyed for free!
I have to say there was also something fishy about the bottom of the shoe. It was not scuffed and worn like other parts of the shoe. But the bottom of the heel was glued on a little crooked, actually a lot crooked for a $69 shoe. Hmmm....Re-glued? I have to wonder now.

Well in my disbelief I actually still left the store with the shoes. I know I am not getting an award for that move. I then showed the shoes to my fiance, who was waiting in the car. In my fiance's words, he said it looked as if they had been dyed by a blind person with a hammer. Funny. But not funny.

So we went back into the store to complain again and they without fuss nonchalantly said they would order me another pair of shoes. ..Probably because there were other customers in the store and it is a very small store. No apologies given and to paraphrase a previous customer??s words, the attitude was very much, "Oh I didn't know you wanted new ones (like the shoes you were first shown) when you pay that much money." So I guess their practices haven??t changed much in the last few years.

This experience was mentally and physically exhausting for an already harried bride. Do we brides or anyone for that matter need one more person in this world taking advantage of us? THESE PEOPLE HAVE NO CONSCIENCE!

I WOULD NOT RECOMMEND THIS STORE TO ANYONE! PERIOD!

1
★☆☆☆☆

WHAT AN AWFUL EXPERIENCE. I was also given a used, beat up pair of shoes when I went to pick up my dyeable shoes at Alan??s "Fine" Footwear. Believe me if I had not complained, 'they would have gladly sold me a used pair of shoes. And not even blinked a deceiving eye.

A bit of false advertising brought me to the store in the first place too. I think it is a joke to say that they have the largest selection of dyeables (and evening wear) in the Metropolitan area. They didn't even carry the shoes that I ended up needing to order through them, which several other stores could have ordered for me as well.

When the shoes came in, I drove back to the store to try them on. They were beautiful and fit perfectly.
(The owner would later ask me when I first complained, ??Well, did you actually look at the shoes before we dyed them?? Answer: Yes, I did!!!)

So I gave the okay for Alan??s Fine Footwear to dye the shoes.

When they were ready to be picked up, I drove the 40 minutes back again to Alan's Fine Footwear. Keep in mind at this point the small fortune that the shoes cost had been paid in full. When I got there, I opened up the box to find, if you haven??t realized by now, an old, used, beat up pair of dyed shoes. I complained and the owner referred me to the person who dyed the shoes. She was then right there at my service, and although personable, had every rehearsed excuse in the book as to why they looked totally worn and beat up. To explain the dingy, fraying satin material, "Oh the dye melts the fabric." I showed her a brownish water stain on the heel of the worn shoe to which she said, "Oh it looks that way because of how the fabric is bending." Really??? I have other shoes that have been dyed and it must be a miracle, because they still look brand new and they were dyed for free!
I have to say there was also something fishy about the bottom of the shoe. It was not scuffed and worn like other parts of the shoe. But the bottom of the heel was glued on a little crooked, actually a lot crooked for a $69 shoe. Hmmm....Re-glued? I have to wonder now.

Well in my disbelief I actually still left the store with the shoes. I know I am not getting an award for that move. I then showed the shoes to my fiance, who was waiting in the car. In my fiance's words, he said it looked as if they had been dyed by a blind person with a hammer. Funny. But not funny.

So we went back into the store to complain again and they without fuss nonchalantly said they would order me another pair of shoes. ..Probably because there were other customers in the store and it is a very small store. No apologies given and to paraphrase a previous customer??s words, the attitude was very much, "Oh I didn't know you wanted new ones (like the shoes you were first shown) when you pay that much money." So I guess their practices haven??t changed much in the last few years.

This experience was mentally and physically exhausting for an already harried bride. Do we brides or anyone for that matter need one more person in this world taking advantage of us? THESE PEOPLE HAVE NO CONSCIENCE!

I WOULD NOT RECOMMEND THIS STORE TO ANYONE! PERIOD!

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I have bought shoes for special occasions from Alan's several times. The last time I was there I purchased these terrific silver sandals for my son's wedding. The girl who helped me select these shoes spent a lot of time making sure that the shoes were stylish and were what I wanted. The sandals did not hurt at all, and I got so many compliments about how stylish they were. I intend to go there tomorrow to get some casual sandals. I don't think you can go wrong shopping there. The customer service is top notch.

5
★★★★★

I have bought shoes for special occasions from Alan's several times. The last time I was there I purchased these terrific silver sandals for my son's wedding. The girl who helped me select these shoes spent a lot of time making sure that the shoes were stylish and were what I wanted. The sandals did not hurt at all, and I got so many compliments about how stylish they were. I intend to go there tomorrow to get some casual sandals. I don't think you can go wrong shopping there. The customer service is top notch.

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I was a bridesmaid in a wedding and decided to go to Alan's for my dyeables instead of a store that sold a cheaper dyeable shoe. Granted Alan's may seem a little pricey, for the brand they sell called "Dyeables" they are in line with every other store that sells them if you do the research. In addition, the service is amazing and friendly. They do charge $25 to die which is a little high BUT they match it EXACTLY to the dress swatch. A lot of places only have a chart to select from. The wedding was a daytime wedding and I had to be there at 9:00am for pictures. I wore these shoes until 6:00pm that night dancing my butt off! They were so comfortable, I can't imagine getting a better shoe for the price. 6 months later my own wedding was approaching and I only needed white shoes but with the fear of having sore feet like so many brides do, I went back to Alan's and bought another pair of Dyeables and just didn't dye them - left them as they came in white satin. These shoes for $59 and I saw them in Astlya bridal shop in woodbridge for $129!!! I wore them from 10:00am until 1:00am that night - didn't take them off once. These shoes do not hurt your feet which is unheard of. Also, if you get the shoe dyed a color, you can get them dyed over black and get plenty of use out of them. I say save yourself the hassle and just go right to Alan's. The hours are NOT convenient but it will save you so much headache in the end.

5
★★★★★

I was a bridesmaid in a wedding and decided to go to Alan's for my dyeables instead of a store that sold a cheaper dyeable shoe. Granted Alan's may seem a little pricey, for the brand they sell called "Dyeables" they are in line with every other store that sells them if you do the research. In addition, the service is amazing and friendly. They do charge $25 to die which is a little high BUT they match it EXACTLY to the dress swatch. A lot of places only have a chart to select from. The wedding was a daytime wedding and I had to be there at 9:00am for pictures. I wore these shoes until 6:00pm that night dancing my butt off! They were so comfortable, I can't imagine getting a better shoe for the price. 6 months later my own wedding was approaching and I only needed white shoes but with the fear of having sore feet like so many brides do, I went back to Alan's and bought another pair of Dyeables and just didn't dye them - left them as they came in white satin. These shoes for $59 and I saw them in Astlya bridal shop in woodbridge for $129!!! I wore them from 10:00am until 1:00am that night - didn't take them off once. These shoes do not hurt your feet which is unheard of. Also, if you get the shoe dyed a color, you can get them dyed over black and get plenty of use out of them. I say save yourself the hassle and just go right to Alan's. The hours are NOT convenient but it will save you so much headache in the end.

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I really feel bad that some of these people have had such bad experiences. However, it is clear that they must have perfect, standard sized feet.

When I got married, David's Bridal told me to choose whatever shoes that I wanted to wear for my wedding. I made it crystal clear to them that my foot is a size 5.5 and a wide width (for those of you that don't know, most wide shoes do not start until size 7, although on occasion, a size 6.5 can be found and even rarer size 6, but who wants shoes on their wedding day to be too big?). They told me "no worries, we can order ANY size in ANY style", so they gave me a pair of shoes that were too big, just to try on for my final dress fitting. Once complete, I went to the register to pay for the fitting and order shoes, only to be told that my size couldn't be ordered and that I needed to find a size 5.5 wide in a 2.75 inch heel in order for the hem of my dress to be the correct length - in less than a week (that was Saturday). I spent Saturday through Wednesday going to every wide-width shoe store between Norristown, PA to Freehold, NJ to Woodbridge, NJ. NOTHING ANYWHERE...

I walked into Alan's on a Thursday night, was looking at the shoes for all of 2 minutes when a gentleman walked up to me and said "when is the wedding?" - apparently the panic on my face could not be hidden. I told him that I was leaving on Sunday (I had a destination wedding) and what I needed, specifically, was the 2.75 inch heel, that I would be willing to deal with big shoes to not step on my dress. He told me to pick a few shoes, then he would properly measure my feet - yup, 5.5 wide. He took the 3 pair that I had chosen, asked me which was my favorite, and went into the back. My heart sank when I saw him walk out with one box of shoes, only to re-think when I saw this beautiful smile on his face... He had only brought out the pair that I liked best... A size 5.5 wide. And guess what - the heel was 2.75 inches tall. In less than 20 minutes, I went in there a crushed bride, and came out with my Cinderella shoes that fit perfectly both my foot and for my dress hem... How can you argue that?

I am going back tonight...

5
★★★★★

I really feel bad that some of these people have had such bad experiences. However, it is clear that they must have perfect, standard sized feet.

When I got married, David's Bridal told me to choose whatever shoes that I wanted to wear for my wedding. I made it crystal clear to them that my foot is a size 5.5 and a wide width (for those of you that don't know, most wide shoes do not start until size 7, although on occasion, a size 6.5 can be found and even rarer size 6, but who wants shoes on their wedding day to be too big?). They told me "no worries, we can order ANY size in ANY style", so they gave me a pair of shoes that were too big, just to try on for my final dress fitting. Once complete, I went to the register to pay for the fitting and order shoes, only to be told that my size couldn't be ordered and that I needed to find a size 5.5 wide in a 2.75 inch heel in order for the hem of my dress to be the correct length - in less than a week (that was Saturday). I spent Saturday through Wednesday going to every wide-width shoe store between Norristown, PA to Freehold, NJ to Woodbridge, NJ. NOTHING ANYWHERE...

I walked into Alan's on a Thursday night, was looking at the shoes for all of 2 minutes when a gentleman walked up to me and said "when is the wedding?" - apparently the panic on my face could not be hidden. I told him that I was leaving on Sunday (I had a destination wedding) and what I needed, specifically, was the 2.75 inch heel, that I would be willing to deal with big shoes to not step on my dress. He told me to pick a few shoes, then he would properly measure my feet - yup, 5.5 wide. He took the 3 pair that I had chosen, asked me which was my favorite, and went into the back. My heart sank when I saw him walk out with one box of shoes, only to re-think when I saw this beautiful smile on his face... He had only brought out the pair that I liked best... A size 5.5 wide. And guess what - the heel was 2.75 inches tall. In less than 20 minutes, I went in there a crushed bride, and came out with my Cinderella shoes that fit perfectly both my foot and for my dress hem... How can you argue that?

I am going back tonight...

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Tired of seeing her shoes cutting into her ankles and instep, it was obvious that my elderly mother needed to be measured and fitted for good shoes that would accomodate her feet, which have developed a tendency to swell. However, she didn't know where to go. And then I found Alan's, right down the street from JFK Hospital, where she had a short stay. The selection of well made leather shoes which will accomodate people with foot problems is excellent. Stores like this are hard to find, and I am glad it is so close by. She was measured, and just as I thought, she had been wearing a size much too small and narrow for her now. Apparently, feet grow as you age. The salesman took great care in fitting her, asking about any health problems like diabetes, and carefully taking plenty of time with her. She didn't like the first shoes she tried on (too 'orthopedic' and she wanted something a bit more stylish - she may be 83, but she still feels young!), so the salesman showed her several other choices and offered to special order her anything he didn't have in stock, such as a dressy shoe. She decided on a cute lace-up in nubuck leather with enough room for her feet and sometimes swollen ankles. We used the internet coupons on their website and ended up buying her two pairs in different colors. My mother is thrilled with her shoes, and keeps marveling over how well made they are. I was pleased that they are made in America and that she now has good, supportive shoes with room for the swelling that she now experiences. Thank you, Alan's Fine Footwear. I highly recommend your store.

5
★★★★★

Tired of seeing her shoes cutting into her ankles and instep, it was obvious that my elderly mother needed to be measured and fitted for good shoes that would accomodate her feet, which have developed a tendency to swell. However, she didn't know where to go. And then I found Alan's, right down the street from JFK Hospital, where she had a short stay. The selection of well made leather shoes which will accomodate people with foot problems is excellent. Stores like this are hard to find, and I am glad it is so close by. She was measured, and just as I thought, she had been wearing a size much too small and narrow for her now. Apparently, feet grow as you age. The salesman took great care in fitting her, asking about any health problems like diabetes, and carefully taking plenty of time with her. She didn't like the first shoes she tried on (too 'orthopedic' and she wanted something a bit more stylish - she may be 83, but she still feels young!), so the salesman showed her several other choices and offered to special order her anything he didn't have in stock, such as a dressy shoe. She decided on a cute lace-up in nubuck leather with enough room for her feet and sometimes swollen ankles. We used the internet coupons on their website and ended up buying her two pairs in different colors. My mother is thrilled with her shoes, and keeps marveling over how well made they are. I was pleased that they are made in America and that she now has good, supportive shoes with room for the swelling that she now experiences. Thank you, Alan's Fine Footwear. I highly recommend your store.

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My daughter and her 2 bride maids had purchased their shoes for the wedding from Allan's Fine Footwear. Needless to say, entering the store the girls thought, from the FALSE advertisement, they were going to have the largest selection of dye able shoes in the tri-state area. The selection that Allan's had was NO WHERE close to the so called largest selection in the tri-state area. If they had 20 pairs of shoes to choose from they were lucky. The bridal collection Allan's Fine Footwear offered was horrible. Needless to say, in fear the girls wouldn't find a store to only dye shoes, they picked out a style. The shoes cost the bridesmaids over $75 EACH and my daughter over $80. If that wasn't enough, they proceeded to charge EACH of the girls $25 to dye them on top of the extremely high shoe cost. My daughter was away for the weekend the shoes were ready for pick up so I went to pick them up for her. I entered the store and asked for the Store Manager to ask why he charged the girls $75 total to dye 3 pairs of shoes, when the majority of other bridal shops do not charge a fee at all.The Manager just listened, but in the course of the conversation the Owner walked in and said "If you need to talk to anyone, you talk to me". I wanted to explain my problem and concern for the girls and the response I got was, "No you listen to me".He was arrogant, defensive, rude and greedy for a business owner. He would not let me speak until he was done defending his $25 charge. I continued to explain that I could understand the cost if the girl had not purchased their shoes from him, but since they did, at a very high cost (which the shoes were not worth) but he did not want to listen. The same shoes were found at other bridal shops in New Jersey for over $25 less than what she paid for them, and were dyed for free. When my daughter returned from her trip, she looked at the shoes and was very disappointed. Her shoes had lace and rhinestones on them and the lace was shredding and causing it to fuzz up and all of the rhinestones looked dirty. The girls also purchased shoe grips for the bottom of the shoes, which they were told would be applied to the shoe after it was dyed. Again, false information given as when the shoes were picked up the grips were still in there package and were not applied to the shoes.I would not recommend ANYONE to go to Allan's for any type of their fine footwear needs. I wish I knew the owner was an arrogant, money hungry rip off business owner before my daughter and her bride maid's shoes were bought and paid for because he is the LAST person I would want to give my business too.

1
★☆☆☆☆

My daughter and her 2 bride maids had purchased their shoes for the wedding from Allan's Fine Footwear. Needless to say, entering the store the girls thought, from the FALSE advertisement, they were going to have the largest selection of dye able shoes in the tri-state area. The selection that Allan's had was NO WHERE close to the so called largest selection in the tri-state area. If they had 20 pairs of shoes to choose from they were lucky. The bridal collection Allan's Fine Footwear offered was horrible. Needless to say, in fear the girls wouldn't find a store to only dye shoes, they picked out a style. The shoes cost the bridesmaids over $75 EACH and my daughter over $80. If that wasn't enough, they proceeded to charge EACH of the girls $25 to dye them on top of the extremely high shoe cost. My daughter was away for the weekend the shoes were ready for pick up so I went to pick them up for her. I entered the store and asked for the Store Manager to ask why he charged the girls $75 total to dye 3 pairs of shoes, when the majority of other bridal shops do not charge a fee at all.The Manager just listened, but in the course of the conversation the Owner walked in and said "If you need to talk to anyone, you talk to me". I wanted to explain my problem and concern for the girls and the response I got was, "No you listen to me".He was arrogant, defensive, rude and greedy for a business owner. He would not let me speak until he was done defending his $25 charge. I continued to explain that I could understand the cost if the girl had not purchased their shoes from him, but since they did, at a very high cost (which the shoes were not worth) but he did not want to listen. The same shoes were found at other bridal shops in New Jersey for over $25 less than what she paid for them, and were dyed for free. When my daughter returned from her trip, she looked at the shoes and was very disappointed. Her shoes had lace and rhinestones on them and the lace was shredding and causing it to fuzz up and all of the rhinestones looked dirty. The girls also purchased shoe grips for the bottom of the shoes, which they were told would be applied to the shoe after it was dyed. Again, false information given as when the shoes were picked up the grips were still in there package and were not applied to the shoes.I would not recommend ANYONE to go to Allan's for any type of their fine footwear needs. I wish I knew the owner was an arrogant, money hungry rip off business owner before my daughter and her bride maid's shoes were bought and paid for because he is the LAST person I would want to give my business too.

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I stepped into the store and requested to try on wedding shoes. I tried on the sample shoes and i liked the way they fit. However, I figured being that I'm paying a ridiculous amount of money for a pair of shoes that i would get NEW shoes; however, the vendor (the old guy) put the same old pair in the box and did not bother to tell me. I went home with these shoes not realizing they were beat up. I then had to drive all the way back to EDISON to request NEW ones. THERE WAS NO APOLOGY OR CONCERN ON THEIR BEHALF. They simply ordered me new ones,like "oh i didn't know you wanted new ones when you pay that much money." WITH ALL RESPECT I DO NOT RECOMMEND THIS SUPPOSED FINE FOOTWEAR STORE TO ANYONE TRYING TO MAKE THEIR WEDDING LESS STRESSFUL...

1
★☆☆☆☆

I stepped into the store and requested to try on wedding shoes. I tried on the sample shoes and i liked the way they fit. However, I figured being that I'm paying a ridiculous amount of money for a pair of shoes that i would get NEW shoes; however, the vendor (the old guy) put the same old pair in the box and did not bother to tell me. I went home with these shoes not realizing they were beat up. I then had to drive all the way back to EDISON to request NEW ones. THERE WAS NO APOLOGY OR CONCERN ON THEIR BEHALF. They simply ordered me new ones,like "oh i didn't know you wanted new ones when you pay that much money." WITH ALL RESPECT I DO NOT RECOMMEND THIS SUPPOSED FINE FOOTWEAR STORE TO ANYONE TRYING TO MAKE THEIR WEDDING LESS STRESSFUL...

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Alan's Fine Footwear is literallyt seconds from Menlo Park Mall. Alan's has one of the largest selction of bridal and dyeable shoes in the county. The prices are reasonable and they can order you in a hoe if they don't have your size. All shoes take one week to get dyed and the cost is about $20. They also have orthopedic shoes available as well as new balance sneakers.

4
★★★★☆

Alan's Fine Footwear is literallyt seconds from Menlo Park Mall. Alan's has one of the largest selction of bridal and dyeable shoes in the county. The prices are reasonable and they can order you in a hoe if they don't have your size. All shoes take one week to get dyed and the cost is about $20. They also have orthopedic shoes available as well as new balance sneakers.

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