K & K Auto Group Inc

★★★☆☆

About K & K Auto Group Inc

Categories
  • Truck Repair

Automotive

Automotive
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3.0 1
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To speak positively about this group, they got us into a decent vehicle when nobody else would even touch us. The inventory they carry is very nice and they have a wide selection. When there were problems with certain vehicles, they made us aware of them, and assured us that they could fix them before leaving the lot. The sales and management teams are very friendly and seem to really care about their customers. Okay, let me tell you why I am torn. We went shopping for our vehicle on a Saturday afternoon, when we left Saturday we departed in a 2004 Dodge Neon, believing that it was ours. We had to return the following Tuesday with some documents of ours only to find out that the vehicle wasn't ours. Apparently, we could not get approved for it. It wouldn't have been so bad, but we were left with the impression on that Saturday that the Neon was OURS. The sales staff could have called us on Monday to notify us, but didn't. We learned that neon needed a turn signal replaced over the weekend, so we replaced it, believing that the vehicle was ours.
Now the management didn't leave us out to hang without a vehicle. They went shopping for a car for us that the finance company would approve. We ended up leaving with a 1998 Chevy Lumina. We weren't very happy with the situation at the time. But we have calmed down and are enjoying the vehicle. There are still a couple of downfalls though. Adorin promised that they would replace the lock that is embedded in the door, replace the left turn signal, and perform a much needed oil change; and they still haven't delivered. They aren't available on Saturdays to do this, and we can't just give them the car for a few days during the middle of the week. My husband relies on the car for his transportation to work.
We are a couple with credit problems because of my divorce, and they got us into a car, on a good program. If you have a few credit problems to perfect credit, this place is definitely for you.

PROS: Bad credit was approved! Nice Selection of Cars, SUVs, Trucks an Mini Vans
CONS: Was not completely 100% Up front and Honest, has not fulfilled promises

3
★★★☆☆

To speak positively about this group, they got us into a decent vehicle when nobody else would even touch us. The inventory they carry is very nice and they have a wide selection. When there were problems with certain vehicles, they made us aware of them, and assured us that they could fix them before leaving the lot. The sales and management teams are very friendly and seem to really care about their customers. Okay, let me tell you why I am torn. We went shopping for our vehicle on a Saturday afternoon, when we left Saturday we departed in a 2004 Dodge Neon, believing that it was ours. We had to return the following Tuesday with some documents of ours only to find out that the vehicle wasn't ours. Apparently, we could not get approved for it. It wouldn't have been so bad, but we were left with the impression on that Saturday that the Neon was OURS. The sales staff could have called us on Monday to notify us, but didn't. We learned that neon needed a turn signal replaced over the weekend, so we replaced it, believing that the vehicle was ours.
Now the management didn't leave us out to hang without a vehicle. They went shopping for a car for us that the finance company would approve. We ended up leaving with a 1998 Chevy Lumina. We weren't very happy with the situation at the time. But we have calmed down and are enjoying the vehicle. There are still a couple of downfalls though. Adorin promised that they would replace the lock that is embedded in the door, replace the left turn signal, and perform a much needed oil change; and they still haven't delivered. They aren't available on Saturdays to do this, and we can't just give them the car for a few days during the middle of the week. My husband relies on the car for his transportation to work.
We are a couple with credit problems because of my divorce, and they got us into a car, on a good program. If you have a few credit problems to perfect credit, this place is definitely for you.

PROS: Bad credit was approved! Nice Selection of Cars, SUVs, Trucks an Mini Vans
CONS: Was not completely 100% Up front and Honest, has not fulfilled promises

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