Rockport Pet Gallery Inc

★★★★☆

About Rockport Pet Gallery Inc

Pets & Animals

Pets & Animals
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This place smells so bad and it seems to me like they are going out of business because they never have the small animal food I need that they always carried. When I asked the owner she told me they do not carry that item anymore. Seems like they do not carry a lot of things. Everything looks empty.

2
★★☆☆☆

This place smells so bad and it seems to me like they are going out of business because they never have the small animal food I need that they always carried. When I asked the owner she told me they do not carry that item anymore. Seems like they do not carry a lot of things. Everything looks empty.

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I have been a customer from these people for over 20 yrs . It is more than a store: like Cheers where everyone knows your name and what you need. They bend over backwards And if they do not have something they will order it for you or send you to a place that has what you need, if they can not help you ( however 99% of the time they have what you need) they have supplies, advice, pets for purchase a wide variety,grooming ! And a friendly staff , what more could you want! I HIGHLY reccomend this shop.

5
★★★★★

I have been a customer from these people for over 20 yrs . It is more than a store: like Cheers where everyone knows your name and what you need. They bend over backwards And if they do not have something they will order it for you or send you to a place that has what you need, if they can not help you ( however 99% of the time they have what you need) they have supplies, advice, pets for purchase a wide variety,grooming ! And a friendly staff , what more could you want! I HIGHLY reccomend this shop.

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Great store. I got my ragdoll from there a few years ago and have been going ever since. They keep me up to date on the best foods and grooming supplies for my little girl. Dottie has so much experience and couldn't be any more helpful!

5
★★★★★

Great store. I got my ragdoll from there a few years ago and have been going ever since. They keep me up to date on the best foods and grooming supplies for my little girl. Dottie has so much experience and couldn't be any more helpful!

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"Recently I went to Rock Port Pet Gallery to purchase a pet bird for my self. I had been referred by a friend. I had gotten birds prior from a larger chain store and both birds died within a year leaving me very sad and disapointed. I got "chester" from Rockport Gallery and he is happy healthy and already learning how ot talk !! he was friendly and easy to handle unlike the other birds I had gotten previously from the chain store . Chester must have been handled a lot and given attention because he is happy and social. Now I buy all of Chesters food and toys from Rockport Pet the people are so nice and they even remember my birds name when I come in can you believe it !! Refreshing and individual service a great shop check it out.
Ellie C.

5
★★★★★

"Recently I went to Rock Port Pet Gallery to purchase a pet bird for my self. I had been referred by a friend. I had gotten birds prior from a larger chain store and both birds died within a year leaving me very sad and disapointed. I got "chester" from Rockport Gallery and he is happy healthy and already learning how ot talk !! he was friendly and easy to handle unlike the other birds I had gotten previously from the chain store . Chester must have been handled a lot and given attention because he is happy and social. Now I buy all of Chesters food and toys from Rockport Pet the people are so nice and they even remember my birds name when I come in can you believe it !! Refreshing and individual service a great shop check it out.
Ellie C.

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HI Wow, what a pleasant experience at Rockport Pet Gallery !!! I found them by mistake while shopping in the little mall. The staff was friendly and helpful they even had a product I had been searching for for months in stock !!! I have a dog who had some itchy flakey skin they recommended a shampoo for me to use and he felt much better with one bath !! I then took him there for a grooming since I liked the people so much and he looks the best he ever has in the 6 years we have had him . He was not desperate to get to me when I came to pick him up He was comfortable and happy with the groomner which ment a lot to me. I am glad I stumbled across Rockport Pet Gallery I am now definately a loyal customer !!! Thanks RockPort Pet
Lorene and "Max"

5
★★★★★

HI Wow, what a pleasant experience at Rockport Pet Gallery !!! I found them by mistake while shopping in the little mall. The staff was friendly and helpful they even had a product I had been searching for for months in stock !!! I have a dog who had some itchy flakey skin they recommended a shampoo for me to use and he felt much better with one bath !! I then took him there for a grooming since I liked the people so much and he looks the best he ever has in the 6 years we have had him . He was not desperate to get to me when I came to pick him up He was comfortable and happy with the groomner which ment a lot to me. I am glad I stumbled across Rockport Pet Gallery I am now definately a loyal customer !!! Thanks RockPort Pet
Lorene and "Max"

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The staff at Rockport Pet Gallery is very knowledgeable, friendly and helpful. When you walk in you are greeted by a nice Hello from a beautiful parrot who sits right in front of a window in a spacious cage. I always take a few minutes to say hello to him and talk to him . The Grooming staff is patient and kind it is the only place I will take my blind poodle who was blind from birth they treat him so well and make his experience positive and not scary it is very easy to scare a blind pup and they take all care to make his grooming a good experience. They carry high quality foods and I always see staff cleaning and vaccuming and attending the small animals and fish they sell. Rockport Pet Gallery has the small store charm and you get individual attention there as do the animals.
Donna S.

5
★★★★★

The staff at Rockport Pet Gallery is very knowledgeable, friendly and helpful. When you walk in you are greeted by a nice Hello from a beautiful parrot who sits right in front of a window in a spacious cage. I always take a few minutes to say hello to him and talk to him . The Grooming staff is patient and kind it is the only place I will take my blind poodle who was blind from birth they treat him so well and make his experience positive and not scary it is very easy to scare a blind pup and they take all care to make his grooming a good experience. They carry high quality foods and I always see staff cleaning and vaccuming and attending the small animals and fish they sell. Rockport Pet Gallery has the small store charm and you get individual attention there as do the animals.
Donna S.

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I bought a pedigree cat from this store and was promised that I would receive the pedigree and shot records in the mail. Despite several phone calls and promises I still have no paperwork 5 months later. I now have to get the shots done again.

Also, after I brought my kitten home I found dead flees on the cat. I have no other animals in my house. This pet store has fleas and who knows what else.

0
★☆☆☆☆

I bought a pedigree cat from this store and was promised that I would receive the pedigree and shot records in the mail. Despite several phone calls and promises I still have no paperwork 5 months later. I now have to get the shots done again.

Also, after I brought my kitten home I found dead flees on the cat. I have no other animals in my house. This pet store has fleas and who knows what else.

Pros: None

Cons: fleas

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I must admit when I walk in the store it is like caios with all the small animals and also it does smell and for some reason when I leave my nose and eyes start to tear up like a bad case of allergies. It is also pretty tight to move around.

However they do a good job with the grooming. I have a tenacious terrier who loves to play with water and they do a good job with her grooming and her nails. You have to have patience and alot with my dog. They are knowledgeable as well.

All in all for once a month I do appreciate their store and grooming.

3
★★★☆☆

I must admit when I walk in the store it is like caios with all the small animals and also it does smell and for some reason when I leave my nose and eyes start to tear up like a bad case of allergies. It is also pretty tight to move around.

However they do a good job with the grooming. I have a tenacious terrier who loves to play with water and they do a good job with her grooming and her nails. You have to have patience and alot with my dog. They are knowledgeable as well.

All in all for once a month I do appreciate their store and grooming.

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.

Very happy with the service that was provided. He is an older dog
. They were understanding. he walked out looking the best he has ever looked, Nails were not sharp.

5
★★★★★

Very happy with the service that was provided. He is an older dog
. They were understanding. he walked out looking the best he has ever looked, Nails were not sharp.

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I've been in there twice, once for a collar and once for a name tag. The smell is so bad that you have to hold your breathe while you're in there. I understand it is a pet store, but this is ridiculous. They advertised the pet tags, but their machine was apparently broken for a very long time. The store doesn't really have much in the way of supplies, just live small pets, they carry them.

2
★★☆☆☆

I've been in there twice, once for a collar and once for a name tag. The smell is so bad that you have to hold your breathe while you're in there. I understand it is a pet store, but this is ridiculous. They advertised the pet tags, but their machine was apparently broken for a very long time. The store doesn't really have much in the way of supplies, just live small pets, they carry them.

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.

Hi, they have a nice selection of live pets such as kittens, puppies, small animals, and reptiles. They also have an average selection of supplies. When I asked a question, someone was around to answer. It is a nice place to visit.

1
★★★☆☆

Hi, they have a nice selection of live pets such as kittens, puppies, small animals, and reptiles. They also have an average selection of supplies. When I asked a question, someone was around to answer. It is a nice place to visit.

Pros: Good Parking, Good selection, Healthy Pets

Cons: Small buliding

 

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