Home Depot

★★☆☆☆

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Home & Garden

Home & Garden
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1.8 5
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My tile order has now been delayed 3 weeks, and my contractor is about to take another job. I cannot get in touch with any managers, and whenever I do call, I get placed on hold for 30 minutes at a time, or get transferred from one brain dead oaf to another. I ordered special order tiles, and a week went by before someone had the decency to call me and tell me there was a mixup with the model number. A WEEK!! And they have done nothing to make up for the lost time, and nothing to expedite the shipping. Worst store ever, worst customer service ever. Save your money and time, go to Lowes or a specialty store.

1
★☆☆☆☆

My tile order has now been delayed 3 weeks, and my contractor is about to take another job. I cannot get in touch with any managers, and whenever I do call, I get placed on hold for 30 minutes at a time, or get transferred from one brain dead oaf to another. I ordered special order tiles, and a week went by before someone had the decency to call me and tell me there was a mixup with the model number. A WEEK!! And they have done nothing to make up for the lost time, and nothing to expedite the shipping. Worst store ever, worst customer service ever. Save your money and time, go to Lowes or a specialty store.

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I ordered a vanity from the store because they were out of stock...was told that once it got there all I'd have to do is refuse delivery for the item...no one told me there would be a fee of $60.00 to restock their store...how ridiculous is that...buyer beware

2
★★☆☆☆

I ordered a vanity from the store because they were out of stock...was told that once it got there all I'd have to do is refuse delivery for the item...no one told me there would be a fee of $60.00 to restock their store...how ridiculous is that...buyer beware

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The staff behind the special orders desk, and the front check out people are AWFUL, RUDE and LAZY! Too bad, because the people in specialty departments are helpful and informed.

Front of house is everything, management. Clean house and hire some people grateful for work.

1
★☆☆☆☆

The staff behind the special orders desk, and the front check out people are AWFUL, RUDE and LAZY! Too bad, because the people in specialty departments are helpful and informed.

Front of house is everything, management. Clean house and hire some people grateful for work.

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I waited 23 minutes for a price-check for two vacuum cleaner attachments. There were four employees standing around engaged in conversation and did nothing but talk to each other. The price-check never came. They waited until the customer left rather than doing their jobs. The manager was no where to be found, as is any semblance of customer care. My business is not that important to them, so their plan has succeeded. I will go somewhere else.

1
★☆☆☆☆

I waited 23 minutes for a price-check for two vacuum cleaner attachments. There were four employees standing around engaged in conversation and did nothing but talk to each other. The price-check never came. They waited until the customer left rather than doing their jobs. The manager was no where to be found, as is any semblance of customer care. My business is not that important to them, so their plan has succeeded. I will go somewhere else.

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The Home Depot store in Union is a home improvement store. You can get anything you need to build or fix a house! They have things from doors to paint to sheet rock to refrigerators. The employees are very helpful if you cannot find what you are looking for, and are very knowledgeable about their particular department. Go there for your home improvement needs!

4
★★★★☆

The Home Depot store in Union is a home improvement store. You can get anything you need to build or fix a house! They have things from doors to paint to sheet rock to refrigerators. The employees are very helpful if you cannot find what you are looking for, and are very knowledgeable about their particular department. Go there for your home improvement needs!

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