E M Nails

★★★★☆

About E M Nails

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Beautiful place, relaxing and great services. I understand when it got too busy it could be a little hectic but be sure to make appointment with your favorite manicurist and they will serve you regardless of the crowd awaited. After all, I think it's personal relationship b/w you and your manicurist so have it your way and arrange your coming. You will enjoy it much better that way.

5
★★★★★

Beautiful place, relaxing and great services. I understand when it got too busy it could be a little hectic but be sure to make appointment with your favorite manicurist and they will serve you regardless of the crowd awaited. After all, I think it's personal relationship b/w you and your manicurist so have it your way and arrange your coming. You will enjoy it much better that way.

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Two weeks ago, I called EM Nails in North Brunswick to make an appointment for my mother and I to have pedicures and manicures (as a gift to her). I specifically asked the salon IF they were open on mother's day and if so, what time would they be open. I was told that they would be open at 10am that day.
Yesterday I arrived at 10:30 am to find that the salon was in fact closed, despite the fact that the opening hours on the door clearly state that they are open at 10am on sundays. We waited 15 minutes to no avail. At this point no other salons had availability at such short notice.
I called the salon today, and was told by the man who picked up the phone that he did not know what time they opened yesterday- when he checked with staff members they said 11am. I heard him tell them that they "this person" meaning me had booked an appointment and that they were supposed open at 10am. Unapologetically he gave me the owners phone number and told me to phone her.
Emily the owner was far from apologetic. In fact she blatantly lied. At first she told em that they open at 11am. When I pointed out the fact that their door says they open at 10am AND that I had asked specifically what time they were open before making the appointment, her tune changed and she then proceeded to tell me that people run late and these things happen. She then proceeded to tell me that she pays $10000 in rent and that they provide good service, which seems like a contradiction to me, give this situation. I'm not sure how information on rent pertains to me since all I was looking for was a sincere apology. She was condescending throughout the conversation and told me not to come there anymore.
I would not recommend this salon to anyone. If I was able to assign this salon zero stars I would have.

1
★☆☆☆☆

Two weeks ago, I called EM Nails in North Brunswick to make an appointment for my mother and I to have pedicures and manicures (as a gift to her). I specifically asked the salon IF they were open on mother's day and if so, what time would they be open. I was told that they would be open at 10am that day.
Yesterday I arrived at 10:30 am to find that the salon was in fact closed, despite the fact that the opening hours on the door clearly state that they are open at 10am on sundays. We waited 15 minutes to no avail. At this point no other salons had availability at such short notice.
I called the salon today, and was told by the man who picked up the phone that he did not know what time they opened yesterday- when he checked with staff members they said 11am. I heard him tell them that they "this person" meaning me had booked an appointment and that they were supposed open at 10am. Unapologetically he gave me the owners phone number and told me to phone her.
Emily the owner was far from apologetic. In fact she blatantly lied. At first she told em that they open at 11am. When I pointed out the fact that their door says they open at 10am AND that I had asked specifically what time they were open before making the appointment, her tune changed and she then proceeded to tell me that people run late and these things happen. She then proceeded to tell me that she pays $10000 in rent and that they provide good service, which seems like a contradiction to me, give this situation. I'm not sure how information on rent pertains to me since all I was looking for was a sincere apology. She was condescending throughout the conversation and told me not to come there anymore.
I would not recommend this salon to anyone. If I was able to assign this salon zero stars I would have.

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0 out of 1 people found this review helpful.

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A unprofessional nail salon. The decor of the salon was nice but my experience there was horrible. When i go to a salon, i expect relaxation but my experience there was far from it. There was this loud, obnoxious girl there, playing around and spilling food onto the floor and the owner did not care one bit. I would not suggest this salon to anyone.

1
★☆☆☆☆

A unprofessional nail salon. The decor of the salon was nice but my experience there was horrible. When i go to a salon, i expect relaxation but my experience there was far from it. There was this loud, obnoxious girl there, playing around and spilling food onto the floor and the owner did not care one bit. I would not suggest this salon to anyone.

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0 out of 1 people found this review helpful.

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I got my nails done here for Prom and the service was great! really conveniently located as well as perfect service. My nails looked amazing for my prom! THANK YOU!!

5
★★★★★

I got my nails done here for Prom and the service was great! really conveniently located as well as perfect service. My nails looked amazing for my prom! THANK YOU!!

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1 out of 2 people found this review helpful.

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I have become a customer of EM NAILS since the new ownership from 2/27/2007. I find them sufficient, pleasant and great quality of services. I would highly recommend this salon.

5
★★★★★

I have become a customer of EM NAILS since the new ownership from 2/27/2007. I find them sufficient, pleasant and great quality of services. I would highly recommend this salon.

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1 out of 2 people found this review helpful.

.

When I enter spa for nail service, my expectations are high ... However, EM NAILS did it. Jenny, the girl there, create a top-notch spa nail services. I always got the best manicure and pedicure, I had a scrub to remove the dead skin from my hand and cuticles; a masque to replenish; and a fantastic massage ... Jenny is such a great listener and has good conversation skill. My manicure and pedicure to just sit back and relax, enjoying and sharing the news. We just have a great relationship. I always look forward to my services as a time to visit and share new about everything. Jenny is such a great service provider and always deserve a great tip.

4
★★★★☆

When I enter spa for nail service, my expectations are high ... However, EM NAILS did it. Jenny, the girl there, create a top-notch spa nail services. I always got the best manicure and pedicure, I had a scrub to remove the dead skin from my hand and cuticles; a masque to replenish; and a fantastic massage ... Jenny is such a great listener and has good conversation skill. My manicure and pedicure to just sit back and relax, enjoying and sharing the news. We just have a great relationship. I always look forward to my services as a time to visit and share new about everything. Jenny is such a great service provider and always deserve a great tip.

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1 out of 2 people found this review helpful.

.

Feb 27,2007-UNDER NEW MANAGEMENT, the salon is very nice, very clean, very friendly and offer a great service. I feel so sorry for the new owner and I hope you all read this and come to the salon to try. You will know what I mean. Lisa, who is the new owner, she have been took care of my nails for 3 years since she still worked at the previous Nail Salon. I would not go to anyone else to do my nails but her. She is the best, all of my friends and family always come to her. Best salon, very best service and great technical skill.

5
★★★★★

Feb 27,2007-UNDER NEW MANAGEMENT, the salon is very nice, very clean, very friendly and offer a great service. I feel so sorry for the new owner and I hope you all read this and come to the salon to try. You will know what I mean. Lisa, who is the new owner, she have been took care of my nails for 3 years since she still worked at the previous Nail Salon. I would not go to anyone else to do my nails but her. She is the best, all of my friends and family always come to her. Best salon, very best service and great technical skill.

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1 out of 2 people found this review helpful.

 

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