Sound City Electronics Corp

★★★☆☆
  • 514 Broadway

    Bayonne, NJ 07002

    Map & Directions
  • 877-246-4885

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.

Do not shop at Sound City. They have the worse management in Bayonne. They don't even get new CDs, DVDs and electronics anymore. I used to get all my new CDs and DVDs from Sound City, until 2010 when they stopped getting new items and laid off workers. Good thing there's a Walmart in Bayonne that continues to get new items and has more workers to help customers.
Since Sound City has only gotten worse now, compared to how they were in 2010, hopefully Sound City goes out of business soon so a better store can open.

The only time I will support Sound City again is if they begin to get new CDs, DVDs and electronics.

1
★☆☆☆☆

Do not shop at Sound City. They have the worse management in Bayonne. They don't even get new CDs, DVDs and electronics anymore. I used to get all my new CDs and DVDs from Sound City, until 2010 when they stopped getting new items and laid off workers. Good thing there's a Walmart in Bayonne that continues to get new items and has more workers to help customers.
Since Sound City has only gotten worse now, compared to how they were in 2010, hopefully Sound City goes out of business soon so a better store can open.

The only time I will support Sound City again is if they begin to get new CDs, DVDs and electronics.

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Business Response:

The simple fact is that CD and DVD sales have been declining for years, and Sound City is changing with the times. U.S music sales have declined another 12.8% in 2012 and DVD sales although better are following suit. We have recognized for quite awhile that CDs and DVDs are going away, and that we have over 40% of floor space devoted to them. Sadly, after 34 long years we have in fact discontinued stocking new titles and are fully exiting the sales of both CDs and DVDs. At this time, Sound City has instead chosen to focus onto its ever growing Custom Home Installation Business. We appreciate all comments and the many years of support that continues to grow our business.
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Had my Car remote starter installed in January after receiving it as a Christmas gift from my wife. Man how did I ever do without this thing!! My cold early mornings just got a bit nicer. Thanks Sound City! The install was clean and professional. I rave to everyone about the awesome customer service I received there. I will definitely be back for future purchases.

5
★★★★★

Had my Car remote starter installed in January after receiving it as a Christmas gift from my wife. Man how did I ever do without this thing!! My cold early mornings just got a bit nicer. Thanks Sound City! The install was clean and professional. I rave to everyone about the awesome customer service I received there. I will definitely be back for future purchases.

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.

They wouldn't let me exchange an ipod 3rd generation for the 4th generation. It would have cost them nothing to do that, but they said some crap about me switching ipods, because I opened it. I think they knew exactly what they were doing, and didn't want to lost profit.

1
★☆☆☆☆

They wouldn't let me exchange an ipod 3rd generation for the 4th generation. It would have cost them nothing to do that, but they said some crap about me switching ipods, because I opened it. I think they knew exactly what they were doing, and didn't want to lost profit.

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Business Response:

We are sorry to hear about your situation while shopping with us. We strive to provide our customers with the right product and excellent customer service. We appreciate all comments and the many years of support that continues to grow our business.
.

Trying to support all local business, my recent Sound City experience forces me to change my mind. I went in to purchase IPOD headphones that had a volume control on the wire. The floor help guy told me he never seen that type of headphone before (he stated this a few times). I told him I have one currently and many times before, the company is KOSS (SC had KOSS headphones on display). He tried to sell me something else that would adapt my current headphones (but he must have had trouble hearing me since I told him my current set has the volume control on the wire). Well, he kept looking and kept saying "they" don't really make them. That is when I decided to walk out. I went home, went onto Amazon, and ordered the headphones - already received them. In this day and age of big box stores, online shopping, these smaller stores need to be more accomodating and pay attention to the customer and listen.

1
★☆☆☆☆

Trying to support all local business, my recent Sound City experience forces me to change my mind. I went in to purchase IPOD headphones that had a volume control on the wire. The floor help guy told me he never seen that type of headphone before (he stated this a few times). I told him I have one currently and many times before, the company is KOSS (SC had KOSS headphones on display). He tried to sell me something else that would adapt my current headphones (but he must have had trouble hearing me since I told him my current set has the volume control on the wire). Well, he kept looking and kept saying "they" don't really make them. That is when I decided to walk out. I went home, went onto Amazon, and ordered the headphones - already received them. In this day and age of big box stores, online shopping, these smaller stores need to be more accomodating and pay attention to the customer and listen.

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Business Response:

We are sorry to hear about your situation while shopping with us. We strive to provide our customers with the right product and excellent customer service. We appreciate all comments and the many years of support that continues to grow our business.
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This store is amazing, not only did they find me the best equipment but the installation was professional and done quickly. I recommend them to everyone.

5
★★★★★

This store is amazing, not only did they find me the best equipment but the installation was professional and done quickly. I recommend them to everyone.

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.

Been around forever. Going there since i was a teen and the days of albums. ( seems like so long ago). Nice selection and good brand name items. Good store.

4
★★★★☆

Been around forever. Going there since i was a teen and the days of albums. ( seems like so long ago). Nice selection and good brand name items. Good store.

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Recently had my home renovated. Hired Sound City to come in and do all my computer, telephone, Cable lines.
They put in an amazing whole house music system that literally puts all my music at my fingertips... in any room of the home. I love their professionalism and there attention to detail. My system is expandable, soon I will be adding some lighting control and maybe HVAC control. I love this stuff and wouldn't trust anyone else but Sound City. Thanks to Grazio and the entire install team for all your hard work.

4
★★★★☆

Recently had my home renovated. Hired Sound City to come in and do all my computer, telephone, Cable lines.
They put in an amazing whole house music system that literally puts all my music at my fingertips... in any room of the home. I love their professionalism and there attention to detail. My system is expandable, soon I will be adding some lighting control and maybe HVAC control. I love this stuff and wouldn't trust anyone else but Sound City. Thanks to Grazio and the entire install team for all your hard work.

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.

Sound City could be a great store.
Their management lacks personality and they always watch every person like a hawk and they NEVER SMILE. Their floor help is great and VERY helpful, but that is about all.
It would get a great rating if it were not for the owners/management.
Parking is easy to find in the rear.

3
★★★☆☆

Sound City could be a great store.
Their management lacks personality and they always watch every person like a hawk and they NEVER SMILE. Their floor help is great and VERY helpful, but that is about all.
It would get a great rating if it were not for the owners/management.
Parking is easy to find in the rear.

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1 out of 1 people found this review helpful.

.

I must say after coming across this review above I was forced to right something. I have been purchasing my electronics from Sound City for a long time now. Those guys are great over there. And while there prices may not compete with internet prices I feel comfortable knowing who I am buying my stuff from. There knowledge and service is far more superior than many others I have come across. Just my two cents:)

Chris.R

5
★★★★★

I must say after coming across this review above I was forced to right something. I have been purchasing my electronics from Sound City for a long time now. Those guys are great over there. And while there prices may not compete with internet prices I feel comfortable knowing who I am buying my stuff from. There knowledge and service is far more superior than many others I have come across. Just my two cents:)

Chris.R

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0 out of 1 people found this review helpful.

.

If you need something in a hurry and you do not want to go out of town, then shop here. They have all the newest releases on cd and dvd, and the latest electronics. Some things are a bargain, especially their car audio, and the work on cars is extremely professional. Their management does leave a lot to be desired, and their customer service skills are non existent. They do not price match for their over priced electronics, and are not competitive in that area. The rest of the store is satisfactory.

PROS: New releases always on time
CONS: bad customer service

3
★★★☆☆

If you need something in a hurry and you do not want to go out of town, then shop here. They have all the newest releases on cd and dvd, and the latest electronics. Some things are a bargain, especially their car audio, and the work on cars is extremely professional. Their management does leave a lot to be desired, and their customer service skills are non existent. They do not price match for their over priced electronics, and are not competitive in that area. The rest of the store is satisfactory.

PROS: New releases always on time
CONS: bad customer service

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1 out of 1 people found this review helpful.

Business Response:

Unfortunately, former employees are also allowed to leave reviews.
 

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