Avalon Flooring

★★★★☆
Your Partner in Home Design
  • 2030 Springdale Rd

    Cherry Hill, NJ 08003

    Cross street: We have multiple locations! Visit our website to find a store near you.

    Map & Directions
  • 856-489-4996

Home & Garden

Home & Garden
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3.6 10
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The worst! Sold the contractor expired grout and it came out the wrong color. Then, Avalon was completely unwilling to take responsibility. Tom Brenton from Avalon was a weasel and did nothing but try to blame the contractor for mixing the grout improperly. Despite proving to him that the grout he sold to the contractor was expired. Tom Brenton and avalon is not a company you want to be doing business I the event you have a problem. They will weasel out and blame anybody but themselves.

1
★☆☆☆☆

The worst! Sold the contractor expired grout and it came out the wrong color. Then, Avalon was completely unwilling to take responsibility. Tom Brenton from Avalon was a weasel and did nothing but try to blame the contractor for mixing the grout improperly. Despite proving to him that the grout he sold to the contractor was expired. Tom Brenton and avalon is not a company you want to be doing business I the event you have a problem. They will weasel out and blame anybody but themselves.

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Absolutely Horrible.

They run a scam that cheats seniors.

They sold my grandparents low grade carpet for a very high price. The carpet now 6 months later is literally worn through. I think this is very bad business practice.

1
★☆☆☆☆

Absolutely Horrible.

They run a scam that cheats seniors.

They sold my grandparents low grade carpet for a very high price. The carpet now 6 months later is literally worn through. I think this is very bad business practice.

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Be prepared to get cheap carpet for a high price. Had a friend get scammed and now a family member.

3
★★★★★

Be prepared to get cheap carpet for a high price. Had a friend get scammed and now a family member.

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The floor installers were great but I would never have them install carpet again. They use sub contractors and I was not happy with the installation and they did not even bring the right amount of carpeting. I had a two hour delay while they went back to the warehouse to get the rest. The installation around some of the doorways was not satisfactory. I also had to argue to get them to install the carpet with the seam where I wanted it, not the way they wanted to do it.

2
★★☆☆☆

The floor installers were great but I would never have them install carpet again. They use sub contractors and I was not happy with the installation and they did not even bring the right amount of carpeting. I had a two hour delay while they went back to the warehouse to get the rest. The installation around some of the doorways was not satisfactory. I also had to argue to get them to install the carpet with the seam where I wanted it, not the way they wanted to do it.

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I would have given Avalon a high rating if I were just rating the showroom. Unfortunately, I used Avalon's installation and that is where I would never, never, never contract with them again.The installers were subcontractors and not supervised by Avalon staff, even though Avalon states that they train them. I had carpet, hardwood flooring, and tile installed. Each installation was with a different sub.. A member of the Avalon staff only came to the property after complaints were made. None of the installers showed any consideration for my property. They left a mess, trash, food wrappers, nails, shards of tile, etc... The work was sloppy and required hiring my own installer to obtain satisfaction. Avalon customer service told me that my expectations for the job were too high. When I spend over $30,000 my expectations of the satisfaction guaranteed should be high.Purchase your product from Avalon, but NEVER use their installation service.

1
★☆☆☆☆

I would have given Avalon a high rating if I were just rating the showroom. Unfortunately, I used Avalon's installation and that is where I would never, never, never contract with them again.The installers were subcontractors and not supervised by Avalon staff, even though Avalon states that they train them. I had carpet, hardwood flooring, and tile installed. Each installation was with a different sub.. A member of the Avalon staff only came to the property after complaints were made. None of the installers showed any consideration for my property. They left a mess, trash, food wrappers, nails, shards of tile, etc... The work was sloppy and required hiring my own installer to obtain satisfaction. Avalon customer service told me that my expectations for the job were too high. When I spend over $30,000 my expectations of the satisfaction guaranteed should be high.Purchase your product from Avalon, but NEVER use their installation service.

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1 out of 1 people found this review helpful.

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I would recommend Avalon Carpet Tile & Flooring to all my Customers. They have the best selection of tile flooring. Ask for Dora. She's very helpfull.

5
★★★★★

I would recommend Avalon Carpet Tile & Flooring to all my Customers. They have the best selection of tile flooring. Ask for Dora. She's very helpfull.

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.

Avalon has the biggest flooring selection of any place I've ever been to. They have the most up to date selections and I was very impressed with what they had to offer. Their people seemed to know what they were talking about, because I sure didn't. I was pleased with our selection.

5
★★★★★

Avalon has the biggest flooring selection of any place I've ever been to. They have the most up to date selections and I was very impressed with what they had to offer. Their people seemed to know what they were talking about, because I sure didn't. I was pleased with our selection.

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.

I have done business with Mr. Martorano at Avalon and he is incredible. The product this company offers is second to none, and they are great with installation as well. I was on hold for an installer and Mr. Martorano called me way after business hours to see if I wanted to set something up for the next day! Great job Avalon, keep up the great work!!!

5
★★★★★

I have done business with Mr. Martorano at Avalon and he is incredible. The product this company offers is second to none, and they are great with installation as well. I was on hold for an installer and Mr. Martorano called me way after business hours to see if I wanted to set something up for the next day! Great job Avalon, keep up the great work!!!

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I had an excellent experience selecting and purchasing carpet at this location. The sales people are very courteous and helpful. I highly recommend Avalon Carpet Tile & Flooring.

5
★★★★★

I had an excellent experience selecting and purchasing carpet at this location. The sales people are very courteous and helpful. I highly recommend Avalon Carpet Tile & Flooring.

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.

What a great place to pick out your tile and carpet. We went there a few years ago to pick out our tile for our new bathroom. What a selection they have there. Try to go in with an idea of what you want because it can be very confusing with all that selection. The staff is great there we told them what we wanted and they took the time to help us and narrow down the selection. Prices are very comparable to other tile outlets

5
★★★★★

What a great place to pick out your tile and carpet. We went there a few years ago to pick out our tile for our new bathroom. What a selection they have there. Try to go in with an idea of what you want because it can be very confusing with all that selection. The staff is great there we told them what we wanted and they took the time to help us and narrow down the selection. Prices are very comparable to other tile outlets

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More about Avalon Flooring

At Avalon we know floors! We will make sure you are happy from your first step into our showroom, to your first step onto your new flooring. Visit one of our 14 flooring stores so a member of our experienced and knowledgeable staff can guide you through the process of selecting the right floor to fit your taste, lifestyle, and budget. Your partner in home design.

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