Dependable Mulch

★★★★☆
  • 765 Wyckoff Ave

    Wyckoff, NJ 07481

    Map & Directions
  • 201-848-1904

About Dependable Mulch

Categories
Hours
9-5 Mon-Sat

Home & Garden

Home & Garden
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4.125 40
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Do Not Use dependable mulch. They are far from dependable. I placed an order for mulch and they charged my credit card and never deliverd the mulch on they day they said they would. I had to call them day after day and after four days I am still waiting for the mulch. Do Not Use Dependable Mulch.

1
★☆☆☆☆

Do Not Use dependable mulch. They are far from dependable. I placed an order for mulch and they charged my credit card and never deliverd the mulch on they day they said they would. I had to call them day after day and after four days I am still waiting for the mulch. Do Not Use Dependable Mulch.

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.

They guaranteed a prompt delivery and that's exactly what i got. My mulch was delivered right on time and the completed install was beautiful.

3
★★★★★

They guaranteed a prompt delivery and that's exactly what i got. My mulch was delivered right on time and the completed install was beautiful.

.

Great Company, really live up to their name. I just placed my pre season order for mulch today and I am looking forward to receiving it. I usually re-mulch my property every year but last year I was unable to get around to it, so my property really needs it. I spoke with a gentleman,who told me about their new management team. They set me up with an install. Easy appointment setting, I recommend using this company if you want unbeatable prices and great customer service.

5
★★★★★

Great Company, really live up to their name. I just placed my pre season order for mulch today and I am looking forward to receiving it. I usually re-mulch my property every year but last year I was unable to get around to it, so my property really needs it. I spoke with a gentleman,who told me about their new management team. They set me up with an install. Easy appointment setting, I recommend using this company if you want unbeatable prices and great customer service.

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.

1/1/2012
Out of business but still taking orders - do not use or you will robbed. Ordered wood in december - no delivery/communication - no one picks up the phone - site is deserted. created credit card claim. contact me directly if you don't believe this post. Do not do business with this company.

1
★☆☆☆☆

1/1/2012
Out of business but still taking orders - do not use or you will robbed. Ordered wood in december - no delivery/communication - no one picks up the phone - site is deserted. created credit card claim. contact me directly if you don't believe this post. Do not do business with this company.

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.

I just got great prices on bulk/bagged rock salt. Thank you John and Jason for the quick response! The delivery just got here. Everything looks great. I'm ready for winter. Thanks again!

5
★★★★★

I just got great prices on bulk/bagged rock salt. Thank you John and Jason for the quick response! The delivery just got here. Everything looks great. I'm ready for winter. Thanks again!

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.

Ordered firewood on a monday. It came tuesday morning. The wood was stacked very neatly in my backyard and it was well seasoned.

Probably the best firewood supplier in Northern NJ.

5
★★★★★

Ordered firewood on a monday. It came tuesday morning. The wood was stacked very neatly in my backyard and it was well seasoned.

Probably the best firewood supplier in Northern NJ.

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.

AVOID AT ALL COSTS!!\r
Dependable Mulch, affiliated with Rousseau

3
★★★★★

AVOID AT ALL COSTS!!\r
Dependable Mulch, affiliated with Rousseau

.

This is the absolute WORST BUSINESS in All of Bergen County NJ. Dependable Mulch out of Wyckoff NJ is the most unreliable business. They missed two scheduled deliveries to our house. They Don't return phone calls, they don't return email inquiries, they don't even answer their phone during business hours.

Stay clear of the fraudulent company, with bad customer service and questionable products. Take your business elsewhere.

1
★☆☆☆☆

This is the absolute WORST BUSINESS in All of Bergen County NJ. Dependable Mulch out of Wyckoff NJ is the most unreliable business. They missed two scheduled deliveries to our house. They Don't return phone calls, they don't return email inquiries, they don't even answer their phone during business hours.

Stay clear of the fraudulent company, with bad customer service and questionable products. Take your business elsewhere.

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0 out of 1 people found this review helpful.

.

Undependable Mulch!!!!!!! Ordered and paid for topsoil on May 13, 2011. Delivery truck struck the side of my house causing $2000 worth of damage. Almost two months later-no resolution of the damage to my house. Numerous calls to Jason

3
★★★★★

Undependable Mulch!!!!!!! Ordered and paid for topsoil on May 13, 2011. Delivery truck struck the side of my house causing $2000 worth of damage. Almost two months later-no resolution of the damage to my house. Numerous calls to Jason

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This is not a legitimate business, rather more like a criminal enterprise. They SHOULD and probably will end up being CRIMINALLY prosecuted! They don't pay their suppliers or their employees ; so of course customers get bad service. As

3
★★★★★

This is not a legitimate business, rather more like a criminal enterprise. They SHOULD and probably will end up being CRIMINALLY prosecuted! They don't pay their suppliers or their employees ; so of course customers get bad service. As

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Please people beware!!! I paid 4 weeks ago for mulch I still do not have. I tried calling and got the same run around, "yes, we will definitely be there tomorrow". No mulch ever came, so today because they NEVER answer the phone or VM's

3
★★★★★

Please people beware!!! I paid 4 weeks ago for mulch I still do not have. I tried calling and got the same run around, "yes, we will definitely be there tomorrow". No mulch ever came, so today because they NEVER answer the phone or VM's

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Promise after promise for delivery. Nobody answers phone or returns messages. Paid up front and now have to go try to get money back. Stay away from this company. go to Mulch Express or RER in River Dale. Bad news these people from

3
★★★★★

Promise after promise for delivery. Nobody answers phone or returns messages. Paid up front and now have to go try to get money back. Stay away from this company. go to Mulch Express or RER in River Dale. Bad news these people from

.

Excellent service. I bought 12 yards of playground mulch and it looks great.

I will prob give them a try again for firewood in the winter.

Good job overall

4
★★★★☆

Excellent service. I bought 12 yards of playground mulch and it looks great.

I will prob give them a try again for firewood in the winter.

Good job overall

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1 out of 1 people found this review helpful.

.

They did a great job with my mulch and gravel installation. The crew leader was a good guy and everyone was really nice that I spoke to, especially John and Jason.

Great website too!

5
★★★★★

They did a great job with my mulch and gravel installation. The crew leader was a good guy and everyone was really nice that I spoke to, especially John and Jason.

Great website too!

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2 out of 2 people found this review helpful.

.

I was previously very unhappy with this company for their failure to deliver my mulch on the day it was promissed and for not communicating with me when they were deciding to cancel the delivery because of the weather. However, they went out of there way to make up for the problems. Delivery was rescheduled and came as promised money was taken off for my troubles and credited back to my account. The product is great and I am very happy with my 8 yards of hardwood mulch.

I have about another 20 yards I need to order. I would give them a second chance and have increased my score from one to 4 stars.

4
★★★★☆

I was previously very unhappy with this company for their failure to deliver my mulch on the day it was promissed and for not communicating with me when they were deciding to cancel the delivery because of the weather. However, they went out of there way to make up for the problems. Delivery was rescheduled and came as promised money was taken off for my troubles and credited back to my account. The product is great and I am very happy with my 8 yards of hardwood mulch.

I have about another 20 yards I need to order. I would give them a second chance and have increased my score from one to 4 stars.

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1 out of 3 people found this review helpful.

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We prepaid and ordered Mulch from them to be delivered at the end of April. May 14th, no mulch only excuse after excuse. I can't even get a person on the telephone to get my money refunded. They have been HORRIFIC from beginning to

3
★★★★★

We prepaid and ordered Mulch from them to be delivered at the end of April. May 14th, no mulch only excuse after excuse. I can't even get a person on the telephone to get my money refunded. They have been HORRIFIC from beginning to

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Dependable is about the last word I would use to describe this company's service. I ordered mulch on April 1 and six weeks, two reschedules and two no shows later, the mulch was still not delivered. There was no phone call the second

3
★★★★★

Dependable is about the last word I would use to describe this company's service. I ordered mulch on April 1 and six weeks, two reschedules and two no shows later, the mulch was still not delivered. There was no phone call the second

.

We tried this company this year and will never make the mistake again! I can't tell you about the product because they still havent delivered. I ordered and paid for the mulch in March and scheduled my delivery for 10 days ago. Now

3
★★★★★

We tried this company this year and will never make the mistake again! I can't tell you about the product because they still havent delivered. I ordered and paid for the mulch in March and scheduled my delivery for 10 days ago. Now

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Used to do business with Dependable Mulch for a couple years, however this year was pathetic at best.

I ordered my mulch a month and a half before I needed it, and made sure I could get helpers to arrive on that day. I set up everything and waitted for their "12 oclock" delivery time, yet it never came. I called, they said they would call back, but to no avail. 5 oclock rolled around - still no mulch. So, i called and rescheduled for next thursday where i was promised I would get my mulch. Guess what? Didn't come. They apologized and said it would be delivered friday at 8 oclock, first thing.

What do I do? I make my friends wake up early to help spread and 6 hours later they still have not come. I'm leaving today as they know so I won't have time to spread the mulch before I go.

The company is awful - never returned a call, never delievered my mulch, NOT DEPENDABLE at all.

I hope you reading this will move on from this company, probably the most pathetic low-lifes I have ever seen running a business.

1
★☆☆☆☆

Used to do business with Dependable Mulch for a couple years, however this year was pathetic at best.

I ordered my mulch a month and a half before I needed it, and made sure I could get helpers to arrive on that day. I set up everything and waitted for their "12 oclock" delivery time, yet it never came. I called, they said they would call back, but to no avail. 5 oclock rolled around - still no mulch. So, i called and rescheduled for next thursday where i was promised I would get my mulch. Guess what? Didn't come. They apologized and said it would be delivered friday at 8 oclock, first thing.

What do I do? I make my friends wake up early to help spread and 6 hours later they still have not come. I'm leaving today as they know so I won't have time to spread the mulch before I go.

The company is awful - never returned a call, never delievered my mulch, NOT DEPENDABLE at all.

I hope you reading this will move on from this company, probably the most pathetic low-lifes I have ever seen running a business.

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2 out of 6 people found this review helpful.

.

Used to do business with Dependable Mulch for a couple years, however this year was pathetic at best.

I ordered my mulch a month and a half before I needed it, and made sure I could get helpers to arrive on that day. I set up everything

3
★★★★★

Used to do business with Dependable Mulch for a couple years, however this year was pathetic at best.

I ordered my mulch a month and a half before I needed it, and made sure I could get helpers to arrive on that day. I set up everything

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Horrible!!!!! re-scheduled me 4 times!! never recieved fire wood, and did not credit my money back!!!! This company is a joke!!!!!!

1
★☆☆☆☆

Horrible!!!!! re-scheduled me 4 times!! never recieved fire wood, and did not credit my money back!!!! This company is a joke!!!!!!

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2 out of 6 people found this review helpful.

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Nothing "dependable" about them. Ordered firewood that was never delivered, either on the initial delivery date, the rescheduled delivery date, or the third scheduled delivery date (despite speaking with Jason the day before, and being told that we would be the first delivery the next day). Also never received the simple courtesy of a phone call to let us know the wood was not being delivered when they said it was. One star is too much for them. Don't use them.

1
★☆☆☆☆

Nothing "dependable" about them. Ordered firewood that was never delivered, either on the initial delivery date, the rescheduled delivery date, or the third scheduled delivery date (despite speaking with Jason the day before, and being told that we would be the first delivery the next day). Also never received the simple courtesy of a phone call to let us know the wood was not being delivered when they said it was. One star is too much for them. Don't use them.

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1 out of 5 people found this review helpful.

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DO NOT ORDER FROM DEPENDABLE MULCH!
I waited twice for an entire day for them to deliver my order and they never showed up. They are totally undependable. Worst service ever.
Save yourself time, money and aggravation. Shop elsewhere. You've been forewarned!

1
★☆☆☆☆

DO NOT ORDER FROM DEPENDABLE MULCH!
I waited twice for an entire day for them to deliver my order and they never showed up. They are totally undependable. Worst service ever.
Save yourself time, money and aggravation. Shop elsewhere. You've been forewarned!

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2 out of 5 people found this review helpful.

.

Had the same experience as the guy below. Great Product and Services. I also ordered Hemlock Mulch from them in the spring. It was great and almost half the price of my local garden center in Montvale. Definitely recommend!

5
★★★★★

Had the same experience as the guy below. Great Product and Services. I also ordered Hemlock Mulch from them in the spring. It was great and almost half the price of my local garden center in Montvale. Definitely recommend!

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4 out of 4 people found this review helpful.

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I ordered 2 cords of Firewood on their website. GREAT SITE! Wood arrived on time...and the wood was clean, proper amount was delivered, and it was well seasoned. I have been buying firewood for over 20 years and have never had such a good experience. Anyone who has bought firewood in the past knows all the problems you can have (being shorted, unseasoned, dirty, etc.) NOT WITH DEPENDABLE MULCH. Great job guys, keep up the good work. I would recommend to everyone!

5
★★★★★

I ordered 2 cords of Firewood on their website. GREAT SITE! Wood arrived on time...and the wood was clean, proper amount was delivered, and it was well seasoned. I have been buying firewood for over 20 years and have never had such a good experience. Anyone who has bought firewood in the past knows all the problems you can have (being shorted, unseasoned, dirty, etc.) NOT WITH DEPENDABLE MULCH. Great job guys, keep up the good work. I would recommend to everyone!

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4 out of 4 people found this review helpful.

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Ordered Firewood on advice from a co-worker. I ordered online using their website. Very easy...informative and helpful. Paid online with my cc. Got email back confirming my date and order. Driver called when he was on his way per my request. Wood was GREAT and delivered ontime. Very happy! I would recommend them to everyone. Good job!

5
★★★★★

Ordered Firewood on advice from a co-worker. I ordered online using their website. Very easy...informative and helpful. Paid online with my cc. Got email back confirming my date and order. Driver called when he was on his way per my request. Wood was GREAT and delivered ontime. Very happy! I would recommend them to everyone. Good job!

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4 out of 4 people found this review helpful.

.

I just got 10 yards of hardwood mulch delivered from Dependable Mulch. I ordered it yesterday and the mulch looks great. I saved a lot buying the mulch by the yard vs. buying it by the bag. I would defiantly recommend Dependable Mulch to friends and family!

5
★★★★★

I just got 10 yards of hardwood mulch delivered from Dependable Mulch. I ordered it yesterday and the mulch looks great. I saved a lot buying the mulch by the yard vs. buying it by the bag. I would defiantly recommend Dependable Mulch to friends and family!

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4 out of 4 people found this review helpful.

.

Very shady company... Do not do business with or for Undependable Mulch.. I did emergency repair for them so they could continue use of there mulch grinding machine and still have not been paid... When I call to ask for payment they do not answer or return any calls..Thanks for nothing Chris

1
★☆☆☆☆

Very shady company... Do not do business with or for Undependable Mulch.. I did emergency repair for them so they could continue use of there mulch grinding machine and still have not been paid... When I call to ask for payment they do not answer or return any calls..Thanks for nothing Chris

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2 out of 7 people found this review helpful.

.

These folks are the worst. No return calls. Missed delivery dates. Excuses, excuses, excuses.

Go elsewhere. Save yourself a headache.

1
★☆☆☆☆

These folks are the worst. No return calls. Missed delivery dates. Excuses, excuses, excuses.

Go elsewhere. Save yourself a headache.

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2 out of 7 people found this review helpful.

.

Not Dependable! Were supposed to deliver, called to say they ran out of mulch could they come a different day. Did not come for rescheduled day, did not call, did not return message AND then a month later, charged my credit card!

1
★☆☆☆☆

Not Dependable! Were supposed to deliver, called to say they ran out of mulch could they come a different day. Did not come for rescheduled day, did not call, did not return message AND then a month later, charged my credit card!

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2 out of 7 people found this review helpful.

.

really good prices...i just ordered 20 yards of hemlock mulch and i saved like 200 bucks off what my landscaper usually charges me...and they guy i spoke to REALLY knew mulch...very helpful!

5
★★★★★

really good prices...i just ordered 20 yards of hemlock mulch and i saved like 200 bucks off what my landscaper usually charges me...and they guy i spoke to REALLY knew mulch...very helpful!

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5 out of 5 people found this review helpful.

.

Really great mulch! Ive been buying from them for 3 years and the product is always great. I get my firewood from them too. Ive always been very happy. Very recommended!

5
★★★★★

Really great mulch! Ive been buying from them for 3 years and the product is always great. I get my firewood from them too. Ive always been very happy. Very recommended!

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4 out of 4 people found this review helpful.

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Very DEPENDABLE Services! And best pricing...I have been ordering Mulch, Top Soil, and Firewood from these guys for over 8 years. Not always on time but do deliver a quality product at prices that I have not been able find elsewhere. Think cause they are the source...they manufacture their mulches and firewood. My neighbor saved over $2000.00 on their installation of Hemlock mulch. Their landscaper charges over $3200.00 and Dependable did the job (with a better looking hemlock mulch) for under $1000.00. Try them out and SAVE BIG $. We all need to save during these economic times...

5
★★★★★

Very DEPENDABLE Services! And best pricing...I have been ordering Mulch, Top Soil, and Firewood from these guys for over 8 years. Not always on time but do deliver a quality product at prices that I have not been able find elsewhere. Think cause they are the source...they manufacture their mulches and firewood. My neighbor saved over $2000.00 on their installation of Hemlock mulch. Their landscaper charges over $3200.00 and Dependable did the job (with a better looking hemlock mulch) for under $1000.00. Try them out and SAVE BIG $. We all need to save during these economic times...

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5 out of 5 people found this review helpful.

.

Always great products and nice people! Got firewood from them this year. The wood was great. Ive been ordering mulch from them for a few years. I placed my order on a monday and the firewood was here the next morning! I would def. recommend. Keep up the good work!!!

5
★★★★★

Always great products and nice people! Got firewood from them this year. The wood was great. Ive been ordering mulch from them for a few years. I placed my order on a monday and the firewood was here the next morning! I would def. recommend. Keep up the good work!!!

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6 out of 6 people found this review helpful.

.

Ordered product on June 2, product was there on June 4, the day i asked for delivery. The mulch looks like the same quality product i have been getting for the past three years!!! Keep up the great work!!

5
★★★★★

Ordered product on June 2, product was there on June 4, the day i asked for delivery. The mulch looks like the same quality product i have been getting for the past three years!!! Keep up the great work!!

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6 out of 6 people found this review helpful.

.

I ordered blue stone that I needed for under a shed I was going to be getting delivered. I called the company at 4:00pm never thinking it would be delivered that day. The truck was dropping off the stone by 4:30pm the same day. I was amazed!

5
★★★★★

I ordered blue stone that I needed for under a shed I was going to be getting delivered. I called the company at 4:00pm never thinking it would be delivered that day. The truck was dropping off the stone by 4:30pm the same day. I was amazed!

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5 out of 5 people found this review helpful.

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I've been using Dependable for years. Since they were Rousseau's. They may not always deliver on the day I'm scheduled but the mulch always looks great. I buy the dark cedar mulch and the color doesn't fade like others. My neighbor has his landscaper put down the same type of mulch and by the end of the summer his is gray and looks terrible. I deal with a salesman named Sam he's the best. Straight forward and to the point. If you ever have a problem he's the guy to call. With Sam the customer is always right.Great company and great product!

4
★★★★☆

I've been using Dependable for years. Since they were Rousseau's. They may not always deliver on the day I'm scheduled but the mulch always looks great. I buy the dark cedar mulch and the color doesn't fade like others. My neighbor has his landscaper put down the same type of mulch and by the end of the summer his is gray and looks terrible. I deal with a salesman named Sam he's the best. Straight forward and to the point. If you ever have a problem he's the guy to call. With Sam the customer is always right.Great company and great product!

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5 out of 5 people found this review helpful.

.

I've been using Dependable Mulch's service for both Firewood and Mulching. This year the wood was on time as promised and was very well seasoned, very happy. I've also used the mulch products for the past 4 years. Their product has always been very consistent to the sample lets during my estimates. Sales men Keith is very kind and informative. The installation has always been neat and clean and greatly improved their services over the years. Highly recommend this company. They must be doing something right, I see their trucks everywhere!

4
★★★★☆

I've been using Dependable Mulch's service for both Firewood and Mulching. This year the wood was on time as promised and was very well seasoned, very happy. I've also used the mulch products for the past 4 years. Their product has always been very consistent to the sample lets during my estimates. Sales men Keith is very kind and informative. The installation has always been neat and clean and greatly improved their services over the years. Highly recommend this company. They must be doing something right, I see their trucks everywhere!

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5 out of 5 people found this review helpful.

.

We ordered during their pre-season sale. I changed the delivery date and they were very accomodating. The crew was fast, neat and did an amazing job. They were even very careful around my Pond and flowers. At the end they cleaned up my patio and driveway. All and all, we couldn't have asked for better.
Kathy T-Park Ridge

5
★★★★★

We ordered during their pre-season sale. I changed the delivery date and they were very accomodating. The crew was fast, neat and did an amazing job. They were even very careful around my Pond and flowers. At the end they cleaned up my patio and driveway. All and all, we couldn't have asked for better.
Kathy T-Park Ridge

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5 out of 5 people found this review helpful.

.

Placed my order in March of 08' during their pre-season sale. Got an amazing price and booked my install for mid may. My install got delayed and was rescheduled for the next day due weather. They showed the following day close to the time given and did an excellent job. One of my sprinklers did get broken during the installation. A messege was left and a return call was promptly made. The issue is due to be resolved this weekend. Definately would use them in the future.

4
★★★★☆

Placed my order in March of 08' during their pre-season sale. Got an amazing price and booked my install for mid may. My install got delayed and was rescheduled for the next day due weather. They showed the following day close to the time given and did an excellent job. One of my sprinklers did get broken during the installation. A messege was left and a return call was promptly made. The issue is due to be resolved this weekend. Definately would use them in the future.

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5 out of 5 people found this review helpful.

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