Crib City

★☆☆☆☆

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  • Children's Furniture Stores

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Convertible Sofa Showplace Incorporated

3100 Route 37 E Toms River, NJ

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The furniture we purchased from here was very nice and the price was also pretty good. That is where the good ends. The customer service is absolutely the worst I have ever dealt with in my life. They are extremely rude and they lie and make promises on delivery and never deliver. This happened over and over. They sold us an item which we had to pay for that wasn't even in production yet and we found out later that it was never made. We actually wound up speaking to the President of the company. He was extremely arrogant and demeaning. We were so shocked. We went the next morning and fought for our refund and finally got it. Do not ever shop in this store.

Also, I checked online before I shopped and there were several negative comments about this store. When I mentioned it to the store manager she told us that they are written by their competitors and not to believe them. Live and learn!

1
★☆☆☆☆

The furniture we purchased from here was very nice and the price was also pretty good. That is where the good ends. The customer service is absolutely the worst I have ever dealt with in my life. They are extremely rude and they lie and make promises on delivery and never deliver. This happened over and over. They sold us an item which we had to pay for that wasn't even in production yet and we found out later that it was never made. We actually wound up speaking to the President of the company. He was extremely arrogant and demeaning. We were so shocked. We went the next morning and fought for our refund and finally got it. Do not ever shop in this store.

Also, I checked online before I shopped and there were several negative comments about this store. When I mentioned it to the store manager she told us that they are written by their competitors and not to believe them. Live and learn!

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