SHOE-INN

★★☆☆☆
  • 48 N Dean St

    Englewood, NJ 07631-2807

    Map & Directions
  • 201-568-2900

About SHOE-INN

Hours
Mon-Sat 10am-6pm

Shopping

Shopping
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I have shopped at the Englewood and Ridgewood NJ stores. The Ridgewood store I will not return to. As previous blogs I must agree with the other ladies they at very unpleasant. I just found the store in Edgewater NJ and plan to visit this store. I hope my experience here is much better.

1
★☆☆☆☆

I have shopped at the Englewood and Ridgewood NJ stores. The Ridgewood store I will not return to. As previous blogs I must agree with the other ladies they at very unpleasant. I just found the store in Edgewater NJ and plan to visit this store. I hope my experience here is much better.

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After reading all of these reviews i felt i had to respond. I shopped at the SHOE INN in the Livingston Town Center and a great experience. The sales girls could not have been nicer! In fact they went out of there way to help me find shoes that were not in stock in this location. They were extremely helpful and i would absolutely recommend this store to my friends. I did not see the snotty attitude that the other posts stated. They were all very helpful and I will definitely be a repeat customer! I HIGHLY recommend this store!

5
★★★★★

After reading all of these reviews i felt i had to respond. I shopped at the SHOE INN in the Livingston Town Center and a great experience. The sales girls could not have been nicer! In fact they went out of there way to help me find shoes that were not in stock in this location. They were extremely helpful and i would absolutely recommend this store to my friends. I did not see the snotty attitude that the other posts stated. They were all very helpful and I will definitely be a repeat customer! I HIGHLY recommend this store!

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The service is okay-not great. The problem is they sell their shoes a little bit of a higher markup than other shoe stores.

2
★★☆☆☆

The service is okay-not great. The problem is they sell their shoes a little bit of a higher markup than other shoe stores.

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I shopped at the Livingston store just this week and found the customer service to be totally unacceptable. Snooty girls act like they are doing you a favor, when in this economy they should be thrilled someone is looking to spend $300 plus on a pair of shoes/boots. Then their return or exchange policy is also ridiculous..no refund or account credit just store credit which means you are subject to their attitude until you find something. Will never shop there again and will absolutely not recommend them to any of my friends.

1
★☆☆☆☆

I shopped at the Livingston store just this week and found the customer service to be totally unacceptable. Snooty girls act like they are doing you a favor, when in this economy they should be thrilled someone is looking to spend $300 plus on a pair of shoes/boots. Then their return or exchange policy is also ridiculous..no refund or account credit just store credit which means you are subject to their attitude until you find something. Will never shop there again and will absolutely not recommend them to any of my friends.

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This is the second time going to the Shoe Inn... The first time was in Englewood and the second was in Livingston, which was a little closer to my house. I dont know why I even bothered going back.... the customer service there was horrible. I could not believe the snotty attitude of the people working there, and not only were they rude and unhelpful, but I almost felt like they were being sarcastic to my co-worker and I, when we went in there to buy shoes on our lunch break. The secpnd experience was even worse than my first... and if it werent for the UGGS that i really wanted, I wouldve walked out w/out buying anything. After reading the two other postings, I felt I had to write myself and to let anyone know who thought about going there that it is not worth the trip.

2
★★☆☆☆

This is the second time going to the Shoe Inn... The first time was in Englewood and the second was in Livingston, which was a little closer to my house. I dont know why I even bothered going back.... the customer service there was horrible. I could not believe the snotty attitude of the people working there, and not only were they rude and unhelpful, but I almost felt like they were being sarcastic to my co-worker and I, when we went in there to buy shoes on our lunch break. The secpnd experience was even worse than my first... and if it werent for the UGGS that i really wanted, I wouldve walked out w/out buying anything. After reading the two other postings, I felt I had to write myself and to let anyone know who thought about going there that it is not worth the trip.

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I have never dealt with a store with such poor customer service. Unbelievable... in the more popular shoe boutiques, the sales associates usually put on an incredible sales experience. Perhaps Shoe Inn management behavior does not reinforce a service mentality. Sad because they have nice shoes but not worth the arrogance and snub attitude of the sales management and staff. We can stand to wait for the warehouse sales.

2
★★☆☆☆

I have never dealt with a store with such poor customer service. Unbelievable... in the more popular shoe boutiques, the sales associates usually put on an incredible sales experience. Perhaps Shoe Inn management behavior does not reinforce a service mentality. Sad because they have nice shoes but not worth the arrogance and snub attitude of the sales management and staff. We can stand to wait for the warehouse sales.

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It's too bad that a store in a small community is so non-customer friendly. When told that Uggs were being sold down the street at FootNotes for $9 a pair cheaper, Shoe Inn refused to refund the difference, preferring to lose the sale entirely rather than meet a competitor's price. No apology; poor excuse (price it costs them to ship them in.) My guess is that Uggs wouldn't be happy with their behavior either. Footnotes, just down the street, is a much friendlier place to shop. In addition, across the street at Medici shoes and accessories, boots that Shoe Inn carries as well (not uggs) are 50% less.And by the way....to the person who posted the last post, parking in the shoprite lot is a risk. If you're not shopping there, they can and will tow your car at your expense. And they monitor it regularly. But there IS plenty of parking in downtown Englewood if you look.

1
★☆☆☆☆

It's too bad that a store in a small community is so non-customer friendly. When told that Uggs were being sold down the street at FootNotes for $9 a pair cheaper, Shoe Inn refused to refund the difference, preferring to lose the sale entirely rather than meet a competitor's price. No apology; poor excuse (price it costs them to ship them in.) My guess is that Uggs wouldn't be happy with their behavior either. Footnotes, just down the street, is a much friendlier place to shop. In addition, across the street at Medici shoes and accessories, boots that Shoe Inn carries as well (not uggs) are 50% less.And by the way....to the person who posted the last post, parking in the shoprite lot is a risk. If you're not shopping there, they can and will tow your car at your expense. And they monitor it regularly. But there IS plenty of parking in downtown Englewood if you look.

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This is a very good store with a very nice selection of women shoes. Sometimes, they have some pretty good deal as well. I will definitely recommend it.

3
★★★☆☆

This is a very good store with a very nice selection of women shoes. Sometimes, they have some pretty good deal as well. I will definitely recommend it.

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They have many nice women's shoes. Very conveniently located right on Dean Street. There is parking in the nearby Shoprite parking lot. The prices are reasonable.

4
★★★★☆

They have many nice women's shoes. Very conveniently located right on Dean Street. There is parking in the nearby Shoprite parking lot. The prices are reasonable.

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