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Flat Rate Carpet INC

110 W 18th St New York, NY

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I hired Avvatar to clean an empty condo - not a stick of furniture - and clean the carpets. We agreed on a price, but when he got there, the owner Frank called and told me that the carpets needed stain treatment. I declined. He then told me that he could not clean the EMPTY condo in under 4 hours. There is a 4 hour minimum, and I had agreed to the price based on him working under 4 hours BECAUSE IT WAS AN EMPTY CONDO!!! When I told him that was ridiculous, he said he was going to "clear out," and I agreed. At first I was pleased that I had not fallen for his attempt at extortion, but then he did not return the key to the doorman, and refused to take responsibly for losing the key. So I had to get the lock changed. My recommendation is to find ANY OTHER CLEANING COMPANY instead. This experience was a nightmare, and suggests the kind of business practices that you would want to AVOID.

1
★☆☆☆☆

I hired Avvatar to clean an empty condo - not a stick of furniture - and clean the carpets. We agreed on a price, but when he got there, the owner Frank called and told me that the carpets needed stain treatment. I declined. He then told me that he could not clean the EMPTY condo in under 4 hours. There is a 4 hour minimum, and I had agreed to the price based on him working under 4 hours BECAUSE IT WAS AN EMPTY CONDO!!! When I told him that was ridiculous, he said he was going to "clear out," and I agreed. At first I was pleased that I had not fallen for his attempt at extortion, but then he did not return the key to the doorman, and refused to take responsibly for losing the key. So I had to get the lock changed. My recommendation is to find ANY OTHER CLEANING COMPANY instead. This experience was a nightmare, and suggests the kind of business practices that you would want to AVOID.

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