P C Warehouse

★★★☆☆
  • 873 US Hwy 1

    Edison, NJ 08817

    Map & Directions
  • 732-287-0734

Computer & Internet Services

Computer & Internet Services
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DONT GO THERE BUYER BEWARE! Was interested in buying used computer to save money and spoke to someone about what was included with the computer and they told me it came with office 2003. I asked for a cd of it incase i would need to re install and the person said it was a not a real copy. I cant believe i almost paid extra for a computer with fake microsoft office that is ILLEGAL..Beware don't buy anything from there may be fake

1
★☆☆☆☆

DONT GO THERE BUYER BEWARE! Was interested in buying used computer to save money and spoke to someone about what was included with the computer and they told me it came with office 2003. I asked for a cd of it incase i would need to re install and the person said it was a not a real copy. I cant believe i almost paid extra for a computer with fake microsoft office that is ILLEGAL..Beware don't buy anything from there may be fake

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Business Response:

Jess, As the new owner of PC Warehouse, I want to let you know that your concerns are very important to me. I also want to assure you that PC warehouse we do not distribute pirated software. That said this review is almost 3 years old, so it's impossible for me to say what happened then. Please consider giving us another chance and we will be sure to exceed your expectations. I will also be happy to extend a one time 25% discount to you.
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This people do not demonstrate high professional standards. I would recommend to use another shop if you need a PC repair.
I phoned this place because the battery of my toshiba laptop was not charging when the cord was pluged in. They said that they didnot have the ac adaptors for my model but they could have a look at the laptop and see if I really need a new adaptor.
So I came and they checked the voltage on my old AC adaptor and found that it (adaptor) was broken. This is all they did for the flat fee of $49.99.
As soon as I agreed to pay the flat fee a suitable AC adaptor for my model materialzed in the shop and they sold it to me for about $15.
I do not know if it was a genuine mistake by the person on the phone or was it done on purpose but I did feel unjustly treated and overcharged.

1
★☆☆☆☆

This people do not demonstrate high professional standards. I would recommend to use another shop if you need a PC repair.
I phoned this place because the battery of my toshiba laptop was not charging when the cord was pluged in. They said that they didnot have the ac adaptors for my model but they could have a look at the laptop and see if I really need a new adaptor.
So I came and they checked the voltage on my old AC adaptor and found that it (adaptor) was broken. This is all they did for the flat fee of $49.99.
As soon as I agreed to pay the flat fee a suitable AC adaptor for my model materialzed in the shop and they sold it to me for about $15.
I do not know if it was a genuine mistake by the person on the phone or was it done on purpose but I did feel unjustly treated and overcharged.

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Business Response:

Kostya, I'm sorry that you feel you have been cheated and as the new owner of PC Warehouse I take these complaints very seriously. We charge a flat diagnostic fee to any type of repair whether it's a unstable motherboard or a bad A/C adapter as in your case. As far as having stock of adapters, we order them based on demand and market availability, so they are not always in stock, hence perceived materialization. That said I want to address your specific concern and will offer you a free diagnostic service for your trouble if you choose to give us another chance.
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This people do not demonstrate high professional standards. I would recommend to use another shop if you need a PC repair. \r
I phoned this place because the battery of my toshiba laptop was not charging when the cord was pluged in. They

3
★★★★★

This people do not demonstrate high professional standards. I would recommend to use another shop if you need a PC repair. \r
I phoned this place because the battery of my toshiba laptop was not charging when the cord was pluged in. They

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OUTRAGEOUSLY RUDE AND DISRESPECTFUL STAFF(Especially PETER). I brought in a brand new laptop (under warranty) for audio- jack repair. The service was NOT quick as claimed to be on the wbesite 'quick warranty service', nor was it satisfactory. Peter said to me it might even take 4 weeks since he's not getting paid on the spot. My laptop still isn't fixed after 7 days! I had tears in my eyes while talking to Peter, or more like him yelling at me. Precisely, stay away from PC-Warehouse - Edison, NJ, if your repair is under warranty. Ridiculously socially ill-mannered behavior by Peter and broke my brand new Thinkpad even more.

1
★☆☆☆☆

OUTRAGEOUSLY RUDE AND DISRESPECTFUL STAFF(Especially PETER). I brought in a brand new laptop (under warranty) for audio- jack repair. The service was NOT quick as claimed to be on the wbesite 'quick warranty service', nor was it satisfactory. Peter said to me it might even take 4 weeks since he's not getting paid on the spot. My laptop still isn't fixed after 7 days! I had tears in my eyes while talking to Peter, or more like him yelling at me. Precisely, stay away from PC-Warehouse - Edison, NJ, if your repair is under warranty. Ridiculously socially ill-mannered behavior by Peter and broke my brand new Thinkpad even more.

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Business Response:

Vency, As a new owner of PC Warehouse, I would like to sincerely apologize for you. This is a service business and rudeness to customers will not be tolerated under any circumstances - again sorry. Please contact the store so that we can make this right.
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We've been shopping at PC Warehouse for years - have bought at least 20 computers there, along with all the assorted attachments. Customer service is beyond compare - these guys know what they're doing, and they'll gladly build you a computer from scratch to meet your specific needs. HIGHLY recommend them!

5
★★★★★

We've been shopping at PC Warehouse for years - have bought at least 20 computers there, along with all the assorted attachments. Customer service is beyond compare - these guys know what they're doing, and they'll gladly build you a computer from scratch to meet your specific needs. HIGHLY recommend them!

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PC Warehouse and PC City are pretty much the only two good places to buy computer hardware in the East Brunswick, Edison, Piscataway/Plainfield area. While their selection isn't as good as PC City, the customer service is excellent. Prices are very reasonable and comparable to PC City down the road. I can't say anything for their computer repair department as I have never used them, (only hardware puchases) but I would expect it to be better than the Geeks at Best Buy.

I would recommend this store to anyone in the area - although I feel that you can get better deals online.

4
★★★★☆

PC Warehouse and PC City are pretty much the only two good places to buy computer hardware in the East Brunswick, Edison, Piscataway/Plainfield area. While their selection isn't as good as PC City, the customer service is excellent. Prices are very reasonable and comparable to PC City down the road. I can't say anything for their computer repair department as I have never used them, (only hardware puchases) but I would expect it to be better than the Geeks at Best Buy.

I would recommend this store to anyone in the area - although I feel that you can get better deals online.

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Finally, a good place for computer repairs. In the computer world, this is hard to find. The prices here were mighty fine. They can solve problems for hardware and software. My desktop was fixed like it was nothing. They also sell computer stuff at this location. Awesome doing business with them.

4
★★★★☆

Finally, a good place for computer repairs. In the computer world, this is hard to find. The prices here were mighty fine. They can solve problems for hardware and software. My desktop was fixed like it was nothing. They also sell computer stuff at this location. Awesome doing business with them.

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.

From software to hardware, pc warehouse is better than all the generic electronic stores. They give you shopping carts like supermarket stores to help you carry what you need.

4
★★★★☆

From software to hardware, pc warehouse is better than all the generic electronic stores. They give you shopping carts like supermarket stores to help you carry what you need.

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