Tindall & Ranson, Inc

★★★☆☆
Call today to learn more about the Trane heating, air conditioning and air filtration products provided by this independent Trane Comfort Specialist™ dealer
40.313 -74.6299
Map and Directions to Tindall Ranson Plbg Htg & Ac

609-436-5147

880 Alexander Rd

Princeton, NJ

08540-6309

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2.6667 9
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Reviews 1 - 9 of 9.
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Their $65 fee has gone up to $85+ tax. I called them yesterday because one of the plastic lines going from my drainage pump to my sump pump was clogged. Guy came out today and I showed him the line. He cut off the end piece and confirmed what I already knew: It was clogged. He then said he had the line in his van and that he would have to look in his book for pricing. 5 Minutes later he came back and the total charge was going to be $297 including a "$85 "diagnositc fee" When I told him that that price was outrageous for a $15 plastic line on a job that took 10 seconds to "diagnose" and couldn't take longer than half an hour to install, he tried to upsell me to their maintenance package of $220 a year so that I could get a discount of 20% on their service today. Yeah right...So I told him thatI wasn't going to proceed but he still charged me the $85 "diagnositc fee" My wife and I have been using T&R for almost 15 years, but this was the last time we used them.

1
★☆☆☆☆

Their $65 fee has gone up to $85+ tax. I called them yesterday because one of the plastic lines going from my drainage pump to my sump pump was clogged. Guy came out today and I showed him the line. He cut off the end piece and confirmed what I already knew: It was clogged. He then said he had the line in his van and that he would have to look in his book for pricing. 5 Minutes later he came back and the total charge was going to be $297 including a "$85 "diagnositc fee" When I told him that that price was outrageous for a $15 plastic line on a job that took 10 seconds to "diagnose" and couldn't take longer than half an hour to install, he tried to upsell me to their maintenance package of $220 a year so that I could get a discount of 20% on their service today. Yeah right...So I told him thatI wasn't going to proceed but he still charged me the $85 "diagnositc fee" My wife and I have been using T&R for almost 15 years, but this was the last time we used them.

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.

Tindall and Ranson has done all the plumbing work in our house including two new bathrooms, a new kitchen, air conditioner and boiler. They are excellent, professional and a real pleasure to work with. I wouldn't use another plumber!

5
★★★★★

Tindall and Ranson has done all the plumbing work in our house including two new bathrooms, a new kitchen, air conditioner and boiler. They are excellent, professional and a real pleasure to work with. I wouldn't use another plumber!

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LOVED THEM! I WOULDN'T HAVE ANYONE ELSE IN MY HOME. I READ THE FOLLOWING REVIEW AND THOUGHT WELCOME TO 2009...DID YOU REALLY EXPECT THEM TO FIX THE OTHER TOILET FOR $5....WHO WOULD WANT YOU AS A CUSTOMER...THEY ARE LUCKY NOT TO HAVE YOU AS A CLIENT. i WOULD HIGHLY RECOMMEND THEM. THEY HAVE REPLACED MY FURNACE AND AC AND HAVE REMODELED TWO OF MY BATHROOMS. EVERYONE FROM THE OFFICE STAFF TO TECHNICIAN IS PROFESSIONAL AND A PLEASURE TO DEAL WITH :)

5
★★★★★

LOVED THEM! I WOULDN'T HAVE ANYONE ELSE IN MY HOME. I READ THE FOLLOWING REVIEW AND THOUGHT WELCOME TO 2009...DID YOU REALLY EXPECT THEM TO FIX THE OTHER TOILET FOR $5....WHO WOULD WANT YOU AS A CUSTOMER...THEY ARE LUCKY NOT TO HAVE YOU AS A CLIENT. i WOULD HIGHLY RECOMMEND THEM. THEY HAVE REPLACED MY FURNACE AND AC AND HAVE REMODELED TWO OF MY BATHROOMS. EVERYONE FROM THE OFFICE STAFF TO TECHNICIAN IS PROFESSIONAL AND A PLEASURE TO DEAL WITH :)

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I am a single parent, and my two sons are away at college so when I needed to have a flapper replaced on one of my toilets I decided to call Tindall and Ranson. I called last week to schedule an appt. and was told they were booked for a week. I didn't mind because I have two more toilets in my house. I asked how much it would cost and they told me the labor would be $69.00 and whatever the cost of the flapper would be. I figured a flapper would be around $5, and I had a $25 coupon which they sent in the mail. I thought, OK, I could probably do this myself but the cost was reasonable for a plumber to come out and do it for me. They were supposed to arrive today between 12 and 2, and they finally arrived after 3 p.m. While the plumber was here, I asked him to look at my other toilet since I bought the two toilets at the same time and I thought I would save another labor charge in case the other flapper needed replacement. He told me that the other flapper was in bad shape and that I should probably replace it also. I agreed, since I thought the extra charge would only run me another $5 or so.
When the technician presented me with the bill (including the $25 rebate) I nearly had a heart attack. The total bill for changing 2 flappers was $243.00 - almost the cost of a brand new toilet!!!!!
I was totally in shock and asked how much the charge was for a flapper. Get this: he told me without blinking an eye that the charge for each flapper was $87.00!!
Then I immediately called Tindall and Ranson, and I told them I was outraged and asked them how can they charge such a rediculous price. I was asked if the "technician" who installed the flappers told me how much it would be before starting the work and I told her no he did not. He even apologized to me for not telling me the price.
When I later asked to speak to the owner, the owner gave me an ultimatum: either I pay the full amount or the technician will uninstall the two flappers!!!
I have always used Tinadall and Ranson in the past and I gave them alot of my business, but that didn't sway the owner one bit. He said either you pay or we take the flappers back.

Since I didn't have enough money, I had to charge the amount and I now regret it. By the way, after the technician left I called the plumbing supply store where I originally bought the two toilets and asked how much each flapper would cost if I bought it from him, and he said $11.00 each (they are Toto flappers). When I told the supply store how I got ripped off, he couldn't believe it himself. I never complain on these sites, but now I feel I must say something. It's not even the price, which in and of itself is a total ripoff: it's how I was treated and taken advantage of (probably because I am a single female). I WILL NEVER USE TINDALL AND RANSON (THEY SHOULD CALL THEMSELVES TINDALL AND RANSOM BECAUSE THEY HOLD YOUR FLAPPERS FOR RANSOM) AGAIN AND I URGE ANYBODY OUT THERE WHO IS CONSIDERING USING TINDALL AND RANSON TO NOT TRUST A WORD THEY SAY. I HOPE THEY LOSE ALOT OF BUSINESS FOR TRYING TO BE GREEDY. WHAT GOES AROUND COMES AROUND.

1
★☆☆☆☆

I am a single parent, and my two sons are away at college so when I needed to have a flapper replaced on one of my toilets I decided to call Tindall and Ranson. I called last week to schedule an appt. and was told they were booked for a week. I didn't mind because I have two more toilets in my house. I asked how much it would cost and they told me the labor would be $69.00 and whatever the cost of the flapper would be. I figured a flapper would be around $5, and I had a $25 coupon which they sent in the mail. I thought, OK, I could probably do this myself but the cost was reasonable for a plumber to come out and do it for me. They were supposed to arrive today between 12 and 2, and they finally arrived after 3 p.m. While the plumber was here, I asked him to look at my other toilet since I bought the two toilets at the same time and I thought I would save another labor charge in case the other flapper needed replacement. He told me that the other flapper was in bad shape and that I should probably replace it also. I agreed, since I thought the extra charge would only run me another $5 or so.
When the technician presented me with the bill (including the $25 rebate) I nearly had a heart attack. The total bill for changing 2 flappers was $243.00 - almost the cost of a brand new toilet!!!!!
I was totally in shock and asked how much the charge was for a flapper. Get this: he told me without blinking an eye that the charge for each flapper was $87.00!!
Then I immediately called Tindall and Ranson, and I told them I was outraged and asked them how can they charge such a rediculous price. I was asked if the "technician" who installed the flappers told me how much it would be before starting the work and I told her no he did not. He even apologized to me for not telling me the price.
When I later asked to speak to the owner, the owner gave me an ultimatum: either I pay the full amount or the technician will uninstall the two flappers!!!
I have always used Tinadall and Ranson in the past and I gave them alot of my business, but that didn't sway the owner one bit. He said either you pay or we take the flappers back.

Since I didn't have enough money, I had to charge the amount and I now regret it. By the way, after the technician left I called the plumbing supply store where I originally bought the two toilets and asked how much each flapper would cost if I bought it from him, and he said $11.00 each (they are Toto flappers). When I told the supply store how I got ripped off, he couldn't believe it himself. I never complain on these sites, but now I feel I must say something. It's not even the price, which in and of itself is a total ripoff: it's how I was treated and taken advantage of (probably because I am a single female). I WILL NEVER USE TINDALL AND RANSON (THEY SHOULD CALL THEMSELVES TINDALL AND RANSOM BECAUSE THEY HOLD YOUR FLAPPERS FOR RANSOM) AGAIN AND I URGE ANYBODY OUT THERE WHO IS CONSIDERING USING TINDALL AND RANSON TO NOT TRUST A WORD THEY SAY. I HOPE THEY LOSE ALOT OF BUSINESS FOR TRYING TO BE GREEDY. WHAT GOES AROUND COMES AROUND.

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Would NEVER Recommend this company
they did not disclose in advance that there was an unjust fee of $65- just to come out to see what the problem was
I asked for a quote over the phone and they said they had to see what work needed to be done NEVER mentioning the $65 charge. Would never use or recommend them EVER

1
★☆☆☆☆

Would NEVER Recommend this company
they did not disclose in advance that there was an unjust fee of $65- just to come out to see what the problem was
I asked for a quote over the phone and they said they had to see what work needed to be done NEVER mentioning the $65 charge. Would never use or recommend them EVER

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Competent plumbers, but they couldn't care less about their clients' well-being.
Continuously leaving jobs un-done due to poor planning or revenue maximization.
Forces users to buy fixtures at "Baths, etc" a supply house that obfuscates prices and features of items that can be bought on-line for 2/3rds the cost.

The 3rd line plumbers that got sent to our home: 1) ignored our requests and put the toilet 2" over which meant a 2 month delay to return and then order a new cabinet; 2) installed the fill spout on our bathtub/spa in the wrong place, making it impossible to clean our use the spa for its intended use.

1
★☆☆☆☆

Competent plumbers, but they couldn't care less about their clients' well-being.
Continuously leaving jobs un-done due to poor planning or revenue maximization.
Forces users to buy fixtures at "Baths, etc" a supply house that obfuscates prices and features of items that can be bought on-line for 2/3rds the cost.

The 3rd line plumbers that got sent to our home: 1) ignored our requests and put the toilet 2" over which meant a 2 month delay to return and then order a new cabinet; 2) installed the fill spout on our bathtub/spa in the wrong place, making it impossible to clean our use the spa for its intended use.

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1 out of 2 people found this review helpful.

.

Tindall & Ranson has serviced our home for over 10 years and I couldn't imagine using any other company for our plumbing, heating and cooling needs. Each and every technician as well as the office staff go above and beyond to provide the best possible service. Last year our air went down on one of many 100 degree days. They replaced the ac unit the next afternoon. You can't get any better than that!

4
★★★★☆

Tindall & Ranson has serviced our home for over 10 years and I couldn't imagine using any other company for our plumbing, heating and cooling needs. Each and every technician as well as the office staff go above and beyond to provide the best possible service. Last year our air went down on one of many 100 degree days. They replaced the ac unit the next afternoon. You can't get any better than that!

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Tindall Ranson has the worst kind of organization, there is none. They called to set up an appointment 5:30 the night before at my office number stating that they would be at my house 8:30 am the next morning. There is no advance notice and the staff their thinks that they are above everything because they are providing you with a service and saving you from the hot weather. I would look else where if you can.

1
★☆☆☆☆

Tindall Ranson has the worst kind of organization, there is none. They called to set up an appointment 5:30 the night before at my office number stating that they would be at my house 8:30 am the next morning. There is no advance notice and the staff their thinks that they are above everything because they are providing you with a service and saving you from the hot weather. I would look else where if you can.

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1 out of 2 people found this review helpful.

Latest reviews from Citysearch.

.

IF YOU ARE LOOKING TO HAVE A CUSTOM BATHROOM INSTALLED SPECIFICALLY FOR YOUR NEEDS AND WANTS THIS IS THE COMPANY YOU ARE LOOKING FOR. THEY DO BEAUTIFUL WORK AND CAN GET ANY SHOWER, TUB, FAUCET, TOILET ETC. THAT YOU COULD POSSIBLY WANT! \r\n\r\nTHE STAFF IS FRIENDLY, NEAT AND CURTEOUS!

5
★★★★★

IF YOU ARE LOOKING TO HAVE A CUSTOM BATHROOM INSTALLED SPECIFICALLY FOR YOUR NEEDS AND WANTS THIS IS THE COMPANY YOU ARE LOOKING FOR. THEY DO BEAUTIFUL WORK AND CAN GET ANY SHOWER, TUB, FAUCET, TOILET ETC. THAT YOU COULD POSSIBLY WANT! \r\n\r\nTHE STAFF IS FRIENDLY, NEAT AND CURTEOUS!

Message from Tindall & Ranson, Inc

Over 100 years ago, Trane made the decision to stand out from the crowd. To build a comfort system like no other, using uncompromising quality, innovation and reliability. Today their legacy is found in everything Trane makes, from our premium materials to industry leading technology to extensive product testing under the harshest conditions. No detail is overlooked in our quest for a system that lasts longer and does more. That's why Trane is a trusted name in keeping families comfortable. When you choose Trane, you're making a choice for a heating and cooling system manufactured by one of the nation's leading specialists in the most reliable home comfort.
Independent Trane dealers value reliability as much as we do. Your independent Trane dealer knows their reputation is made at every sale, and with every installation. Therefore they are as personally invested in your comfort as you are, and take great pride in creating your perfect indoor environment. Trane dealers are some of the most highly-trained in the business, with advanced technical skills to optimize every installation and solve any issue. They have an extensive understanding of the movement and conditioning of air, and the expertise to create a perfectly balanced, ultra-efficient system for every home. So when you buy a Trane, you're getting a commitment from us to you. A commitment to service year after year, a commitment based on more than 100 years of heating and cooling expertise. It's hard to stop a Trane.. Sales; Service; Air conditioning; furnaces; heat pumps; air handlers; heating and cooling; split systems; central air; indoor coils; heating units; cooling units; humidifiers; thermostats; energy recovery ventilators; geothermal; comfort systems; install; service; cleaning; repair; air quality; air cleaning; air purifying; energy consumption; energy conservation; energy saver; energy efficiency; comfort and efficiency; gas; electric; temperature control; climate control; advanced controls; zoning; oil; heat; dual fuel; hybrid; air; filter; CleanEffects™; pollen; filtered air; allergens; air filtration; humidity; perfect fit; whole house air filtration system; variable speed furnace; high efficiency; packaged units; all-in-one; communicating systems; all aluminum; moisture control; digital thermostat; programmable; financing; credit terms; limited warranty; extended warranty; energy tax credit; comfort specialist; NATE certified; dealer; local; sales and service; contractors; air conditioning equipment; heating equipment; furnace equipment; furnace sales; furnace cleaning; air conditioning dealers; air conditioning suppliers; air conditioner service; air conditioner repair; heaters; installation; high efficiency systems; HVAC; connected home solutions; reliable and durable energy efficient systems

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Key Points

  • Call today to learn more about the Trane heating, air conditioning and air filtration products provided by this independent Trane Comfort Specialist™ dealer

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