Del Val Pool Maintenance

★★☆☆☆
  • 6209 S Crescent Blvd

    Pennsauken, NJ 08110

    Map & Directions
  • 856-663-4400

About Del Val Pool Maintenance

Home & Garden

Home & Garden
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I gave it 1 star only because it didn't have a choice for anything less. They were the absolute worst customer service people that I have ever dealt with. didn't show up when the said they would, talked down to you on the phone, claimed that I was the problem when they actually ripped off the plastic caps on top of my pool walls when replacing my liner and broke the caps in the process, never trowelled the sand on the bottom before installing the new liner causing craters and multiple creases in the bottom. They used drywall screws to atach some of the broken caps. which will rust out in a matter of 1 year.. The biggest problem I have is with their rep and his arragant attitude over the phone. I wouldn't use them if THEY paid me to use them !!! I don't know how the stay in business with the way they treat their customers....only AFTER they were paid.

1
★☆☆☆☆

I gave it 1 star only because it didn't have a choice for anything less. They were the absolute worst customer service people that I have ever dealt with. didn't show up when the said they would, talked down to you on the phone, claimed that I was the problem when they actually ripped off the plastic caps on top of my pool walls when replacing my liner and broke the caps in the process, never trowelled the sand on the bottom before installing the new liner causing craters and multiple creases in the bottom. They used drywall screws to atach some of the broken caps. which will rust out in a matter of 1 year.. The biggest problem I have is with their rep and his arragant attitude over the phone. I wouldn't use them if THEY paid me to use them !!! I don't know how the stay in business with the way they treat their customers....only AFTER they were paid.

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Del Val Pools are very fair priced, reliable and trouble shoot future problems. The company that installed my pool would not ever return my phone calls.

5
★★★★★

Del Val Pools are very fair priced, reliable and trouble shoot future problems. The company that installed my pool would not ever return my phone calls.

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Never USE THIS COMPANY -!!!!!!!!!!!! IMPOSSIBLE TO GET A HOLD OF - NEVER SHOW UP - CHARGE TOP DOLLAR - TERRIBLE CUSTOMER SERVICE !!! LOUSY WORKMANSHIP - BEWARE !!!!!!

1
★☆☆☆☆

Never USE THIS COMPANY -!!!!!!!!!!!! IMPOSSIBLE TO GET A HOLD OF - NEVER SHOW UP - CHARGE TOP DOLLAR - TERRIBLE CUSTOMER SERVICE !!! LOUSY WORKMANSHIP - BEWARE !!!!!!

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I used this company for the major maintenance projects at our swim club. At the time I was on the board and DELVAL was recommended by our pool supply company. We had a great experience with them. We are in Pennsylvania, at the time they were less expensive and provided better service than the local companies we had worked with.

3
★★★☆☆

I used this company for the major maintenance projects at our swim club. At the time I was on the board and DELVAL was recommended by our pool supply company. We had a great experience with them. We are in Pennsylvania, at the time they were less expensive and provided better service than the local companies we had worked with.

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paid top dollar to have pool cleaned. Paid up front for special. Workers left pool half cleaned, and didn't notify me when they left.
They ran water to fill pool, without cleaning it. Not good business.

1
★☆☆☆☆

paid top dollar to have pool cleaned. Paid up front for special. Workers left pool half cleaned, and didn't notify me when they left.
They ran water to fill pool, without cleaning it. Not good business.

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