Nergers Auto Express

★★★★★
  • 101 W Main St

    Bound Brook, NJ 08805

    Map & Directions
  • 732-356-6060

Automotive

Automotive
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Nerger's Auto Care company is a lifesaver! My wife and I are in the United States Air Force and we recently got stuck with car trouble driving from New York to Virginia. It was the weekend and we were in between assignments with a mandatory flight from Virginia to England set for the following Tuesday. Nerger's was the only company willing and able to fix our problem. Every one else told us that the time frame was too unreasonable. The other company's were correct for saying so, but Nerger's listened to my issue, made me a priority, fixed my issue for a more than reasonable price. They are the sole reason we were able to make our mission on time. Nerger's Auto Care's premier service to customers had a direct affect on me, my wife, and our four kids, and the continued success of the United States Air Force. In all of our years in the military (42 years total), we have never experienced greater customer service. Thank you Nerger's Auto Care for your care and professionalism! We serve today for people like you! Thank you from the bottom of my heart.

5
★★★★★

Nerger's Auto Care company is a lifesaver! My wife and I are in the United States Air Force and we recently got stuck with car trouble driving from New York to Virginia. It was the weekend and we were in between assignments with a mandatory flight from Virginia to England set for the following Tuesday. Nerger's was the only company willing and able to fix our problem. Every one else told us that the time frame was too unreasonable. The other company's were correct for saying so, but Nerger's listened to my issue, made me a priority, fixed my issue for a more than reasonable price. They are the sole reason we were able to make our mission on time. Nerger's Auto Care's premier service to customers had a direct affect on me, my wife, and our four kids, and the continued success of the United States Air Force. In all of our years in the military (42 years total), we have never experienced greater customer service. Thank you Nerger's Auto Care for your care and professionalism! We serve today for people like you! Thank you from the bottom of my heart.

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If the terms Kaizen, or Lean Manufacturing sound familiar, you may work for a company with high expectations, and no margin for error. I work for one of those companies, and I put in long hours every day. Last month when my Check Engine light appeared, I thought I was low on oil, and scheduled an appointment at the dealership where I purchased the car. To keep this short, I received the oil change, but I also received my Check Engine light again, and a few other lights that made me pull off the road. The nice mechanic at the dealership totally overlooked a more serious problem. At this point I knew I needed more than oil, and I also needed a mechanic that could handle complex issues with an engine. The only auto servicing business that was highly recommended was Brian Nergers Auto Express. There are no words to articulate how professional this business is in such a short review. They began a detailed Root Cause Analysis and found the issues that the dealership missed. (Or caused) My husband is a Trial Attorney, but is a racing instructor for BMW in his free time. He knows cars, and was really impressed by the both the level of service, and the friendly staff at Nergers. My car runs better than ever, my husband is happy that he found a great service center, and I now have one less problem to solve. Thanks Brian!

Bev & Brian
Warren, NJ

5
★★★★★

If the terms Kaizen, or Lean Manufacturing sound familiar, you may work for a company with high expectations, and no margin for error. I work for one of those companies, and I put in long hours every day. Last month when my Check Engine light appeared, I thought I was low on oil, and scheduled an appointment at the dealership where I purchased the car. To keep this short, I received the oil change, but I also received my Check Engine light again, and a few other lights that made me pull off the road. The nice mechanic at the dealership totally overlooked a more serious problem. At this point I knew I needed more than oil, and I also needed a mechanic that could handle complex issues with an engine. The only auto servicing business that was highly recommended was Brian Nergers Auto Express. There are no words to articulate how professional this business is in such a short review. They began a detailed Root Cause Analysis and found the issues that the dealership missed. (Or caused) My husband is a Trial Attorney, but is a racing instructor for BMW in his free time. He knows cars, and was really impressed by the both the level of service, and the friendly staff at Nergers. My car runs better than ever, my husband is happy that he found a great service center, and I now have one less problem to solve. Thanks Brian!

Bev & Brian
Warren, NJ

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Nerger's is a great place to do business. We have been doing business with them for about two years and every time it's time for repairs they never come up short. We pay for good service and we get great service each time. We will continue

3
★★★★★

Nerger's is a great place to do business. We have been doing business with them for about two years and every time it's time for repairs they never come up short. We pay for good service and we get great service each time. We will continue

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Nerger's is a top-rate used car dealership. After my bankruptcy and divorce, my credit was a wreck. I went to several other dealerships who refused me based on my credit. Nerger's worked with me and my current financial situation to

3
★★★★★

Nerger's is a top-rate used car dealership. After my bankruptcy and divorce, my credit was a wreck. I went to several other dealerships who refused me based on my credit. Nerger's worked with me and my current financial situation to

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When my 2006 Nissan Xterra needed repair, I took it to Nerger's on the recommendation of a friend. Best decision I ever made, The repair was an unusual one, and the part was difficult to locate. Brian and Mark went above and beyond the

3
★★★★★

When my 2006 Nissan Xterra needed repair, I took it to Nerger's on the recommendation of a friend. Best decision I ever made, The repair was an unusual one, and the part was difficult to locate. Brian and Mark went above and beyond the

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I had my timing belt replaced about 2 months ago and no problems have surfaced. The work was completed in a timely manner. Their customer service is very good (rare to see these days). I plan to revisit Nerger's whenever a fix I cannot handle myself arises.

5
★★★★★

I had my timing belt replaced about 2 months ago and no problems have surfaced. The work was completed in a timely manner. Their customer service is very good (rare to see these days). I plan to revisit Nerger's whenever a fix I cannot handle myself arises.

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1 out of 1 people found this review helpful.

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Visit our web site and see why our customers trust & love us for their car repairs for the past 23 years. We offer honesty, integrity, service and reliability. The best care you and your vehicle can get anywhere! We love to help people.

3
★★★★★

Visit our web site and see why our customers trust & love us for their car repairs for the past 23 years. We offer honesty, integrity, service and reliability. The best care you and your vehicle can get anywhere! We love to help people.

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My recent pre-owned vehicle purchase from Nergers Auto Sales was an excellent, enjoyable, effortless experience. The Sales Team, Michael DiRocco and Daniel Vallejo, offered superior customer service - they were honest, knowledgeable, attentive to my needs, and handled a myriad of details behind the scenes to ensure a positive outcome. I really appreciated their energy and professionalism! I will be a lifelong customer!

5
★★★★★

My recent pre-owned vehicle purchase from Nergers Auto Sales was an excellent, enjoyable, effortless experience. The Sales Team, Michael DiRocco and Daniel Vallejo, offered superior customer service - they were honest, knowledgeable, attentive to my needs, and handled a myriad of details behind the scenes to ensure a positive outcome. I really appreciated their energy and professionalism! I will be a lifelong customer!

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1 out of 1 people found this review helpful.

Business Response:

Thank you so very much. We certainly are proud of this review! We strive each day to do our best for every customer. Customer Service is our No. 1 priority. Thanks again and see you soon. Brian Nerger, Owner
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Just moved to the area and tried Nergers for the first time today and it was a great experience; outstanding customer service and they were a pleasure to work with. For once I had an auto repair facility perform the free inspection and they told me I didn't need ANY additional services! Honest, competent and courteous with fair prices, can't ask for more than that. I suspect my rating will go up the longer I work with them and I plan to go back whenever I need auto services and will gladly recommend them!

Tom M.

4
★★★★☆

Just moved to the area and tried Nergers for the first time today and it was a great experience; outstanding customer service and they were a pleasure to work with. For once I had an auto repair facility perform the free inspection and they told me I didn't need ANY additional services! Honest, competent and courteous with fair prices, can't ask for more than that. I suspect my rating will go up the longer I work with them and I plan to go back whenever I need auto services and will gladly recommend them!

Tom M.

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1 out of 1 people found this review helpful.

Business Response:

Dear Tom, Thank you so very much for your kind review. It's good customers like you that drive us to do our best. See you soon. Brian Nerger, Owner
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Nerger's Auto Express is a great place to have your vehicle serviced. They have top notch mechanics, highly knowledgeable about cars, very helpful and accommodating, they have free pick-up and delivery service to your home or work, which makes my life a little easier. What more could you ask for? Great customer service, they actually call you and remind you of services and keep your vehicle operating at peak performance levels.

5
★★★★★

Nerger's Auto Express is a great place to have your vehicle serviced. They have top notch mechanics, highly knowledgeable about cars, very helpful and accommodating, they have free pick-up and delivery service to your home or work, which makes my life a little easier. What more could you ask for? Great customer service, they actually call you and remind you of services and keep your vehicle operating at peak performance levels.

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Business Response:

Dear Nancy, Thank you so much for your review. I am glad you are satisfied. Don't forget to tell all your friends and family and neighbors about us. We offer referral discounts. See you next time. Brian Nerger, Owner
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There's nothing you want more in an auto repair shop than honesty, integrity, and value. I have always been pleased with the courteous and professional service provided by Nerger's. They are prompt to call when work is done or if there are any questions about desired service. It always seems like a prize when you find a mechanic you can trust. Nerger's is that prize! As an aside, they are also great about appreciating referral business. I have received free oil changes for referring friends to them. Essentially, when you refer someone, you get a free oil change (or discount off service) and the person you refer gets the same. A win win!

5
★★★★★

There's nothing you want more in an auto repair shop than honesty, integrity, and value. I have always been pleased with the courteous and professional service provided by Nerger's. They are prompt to call when work is done or if there are any questions about desired service. It always seems like a prize when you find a mechanic you can trust. Nerger's is that prize! As an aside, they are also great about appreciating referral business. I have received free oil changes for referring friends to them. Essentially, when you refer someone, you get a free oil change (or discount off service) and the person you refer gets the same. A win win!

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1 out of 1 people found this review helpful.

Business Response:

Dear Steve, We try and do our best each day. Each day we learn something new, that's what's so wonderful about having customers. You never stop learning... Thank you so very much for your review. Hope to see you soon. Brian Nerger, Owner
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When i took my car in for routine maintenance the staff was more then ready to help me, explaining in detail what they would be doing before they had my car. Even after I left they called me to let me know I needed new brake pads and that they could do that as well if i wanted. I thought that was great because some places will just tell you they had to do that as well and bill you anyway.

4
★★★★☆

When i took my car in for routine maintenance the staff was more then ready to help me, explaining in detail what they would be doing before they had my car. Even after I left they called me to let me know I needed new brake pads and that they could do that as well if i wanted. I thought that was great because some places will just tell you they had to do that as well and bill you anyway.

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1 out of 1 people found this review helpful.

Business Response:

Dear Gregory, Thanks a bunch for your review. It's a pleasure serving you. We want you to come to us for all your vehicle needs. We try and help as much as we can to try and prevent emergencies from happening. See you next time. Brian Nerger, Owner

Message from Nergers Auto Express

OUR MAIN GOALS FOR EVERY CUSTOMER:



* The best care you and your vehicle can get anywhere!

* The desire to return to us for all of your car needs

* The will to tell your family, friends, co-workers about us

* People don't care how much we know, until they know how much we care!



More about Nergers Auto Express

* FREE PICK-UP & DELIVERY TO YOUR HOME OR OFFICE * ASE Certified Technicians with 8 service bays! * Ongoing training for today's technology * We service and repair all makes & models * We listen and record all info in our computer system * We do a test drive before any work is started & after it is complete * We perform a free 40 pt check for safety, reliability * Discounted Corporate Labor Rates

 

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