Jewelry Exchange

★★★★☆
  • 171 Main St Ste 1

    Hackensack, NJ 07601

    Map & Directions
  • 201-525-1081

Shopping

Shopping
More choices in Hackensack:
Resultset_next

Iron Hills North Gun & Pawn

324 Barclay Ave Pine River, MN

Resultset_next

Artwoods

2608 6th Ave Nw Longville, LA

4.0 7
Hi! Sign in to let us know how Jewelry Exchange was?
Write a Review
.

The diamond I picked out is not the diamond that I received when I purchased this product. Unfortunately, I noticed this 3 years later because I kept it in a safe after cancelling my engagement. My ex fiance was in love with the way it

3
★★★★★

The diamond I picked out is not the diamond that I received when I purchased this product. Unfortunately, I noticed this 3 years later because I kept it in a safe after cancelling my engagement. My ex fiance was in love with the way it

.

I would just like to share my experience at the Jewelery Exchange in Hackensack, NJ. I have been a customer of this jewelery establishment since 2005.
I just recently purchased a loose diamond and setting together with a diamond wedding band.
The prices at the Jewelery Exchange are by far the most competitive and reasonably priced compared to any sole proprietor of the many jewelery and diamond centers in the New Jersey and New York area.
If the prices and quality of their merchandise is not enough to draw you there, the staff is by far experienced in the jewelery business and give you the utmost service with understanding your vision of what you are looking for. They are extremely patient with each and every customer whereas you do not feel any pressure when deciding on your purchase. I have been a consistent customer and have always worked with Steven, who is always on target to what I would like and who also makes great suggestions on the piece of jewelery I am looking for. I would like to thank Steven for his patience and expertise.
I would highly suggest the Jewelery Exhange if you are considering purchasing a piece of jewelery, for the best prices and wonderful staff.

5
★★★★★

I would just like to share my experience at the Jewelery Exchange in Hackensack, NJ. I have been a customer of this jewelery establishment since 2005.
I just recently purchased a loose diamond and setting together with a diamond wedding band.
The prices at the Jewelery Exchange are by far the most competitive and reasonably priced compared to any sole proprietor of the many jewelery and diamond centers in the New Jersey and New York area.
If the prices and quality of their merchandise is not enough to draw you there, the staff is by far experienced in the jewelery business and give you the utmost service with understanding your vision of what you are looking for. They are extremely patient with each and every customer whereas you do not feel any pressure when deciding on your purchase. I have been a consistent customer and have always worked with Steven, who is always on target to what I would like and who also makes great suggestions on the piece of jewelery I am looking for. I would like to thank Steven for his patience and expertise.
I would highly suggest the Jewelery Exhange if you are considering purchasing a piece of jewelery, for the best prices and wonderful staff.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My experience at the Jewelry Factory has been wonderful. I purchased a pair of diamond stud earrings back in 2007. Since then I have upgraded the size and quality twice. Their exchange policy is the best. They have great quality pieces. Jennifer is the sales reps that I work with,she's patient and knowable. She makes sure that I always leave happy.

I travel from Brooklyn, New York and always find that it is worth the trip.

5
★★★★★

My experience at the Jewelry Factory has been wonderful. I purchased a pair of diamond stud earrings back in 2007. Since then I have upgraded the size and quality twice. Their exchange policy is the best. They have great quality pieces. Jennifer is the sales reps that I work with,she's patient and knowable. She makes sure that I always leave happy.

I travel from Brooklyn, New York and always find that it is worth the trip.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The jewelery Factory has been wonderful since the start of me trying to find an engagement ring and wedding rings for both of us.All three of our rings are beautiful and our salesperson Edith was wonderful.My experience with Edith and the Jewelery Factory surpassed anything I would have imagined and I will never go anywhere else.

James Vacchio

5
★★★★★

The jewelery Factory has been wonderful since the start of me trying to find an engagement ring and wedding rings for both of us.All three of our rings are beautiful and our salesperson Edith was wonderful.My experience with Edith and the Jewelery Factory surpassed anything I would have imagined and I will never go anywhere else.

James Vacchio

Was this review helpful to you?
Ratings_icons Ratings_icons

.

After the initial decision to get engaged the second important decision is where to purchase your engagement ring. To be quite candid I thought it would be like haggling with a used car salesman. I relied on a referral to the Jewelry Exchange in Hackensack, N.J. at the urging of a dear friend whom I trust.
Let me start by saying from beginning to end the entire process (pardon the pun) was flawless. A very charismatic sales person named Edith approached me and guided me through the process of picking out a setting which they had quite an array of settings. I was like a kid in a candy store and changed my mind no less than a dozen times. And she remained so patient and understanding. The particular stone I was looking for was an Emerald cut and she spent hours assisting me smiling all the while bringing levity to the situation which can be trying when your spending a significant sum of money. She spent allot of time educating me as to what would be best combination for my money and in the end she probably saved me a couple of thousand dollars. The sales people at TJE DO NOT work on commission! Which I found was unusual. Overall I must say I found a new Jeweler that will certainly be getting my business in the future. I can attest to the fact that Edith made my purchase an enjoyable one and look forward to dealing with her and TJE in the future. Hats off to a class organization. And if your blessed to find yourself in the market for an engagement ring pay them a visit you won't be disappointed.

5
★★★★★

After the initial decision to get engaged the second important decision is where to purchase your engagement ring. To be quite candid I thought it would be like haggling with a used car salesman. I relied on a referral to the Jewelry Exchange in Hackensack, N.J. at the urging of a dear friend whom I trust.
Let me start by saying from beginning to end the entire process (pardon the pun) was flawless. A very charismatic sales person named Edith approached me and guided me through the process of picking out a setting which they had quite an array of settings. I was like a kid in a candy store and changed my mind no less than a dozen times. And she remained so patient and understanding. The particular stone I was looking for was an Emerald cut and she spent hours assisting me smiling all the while bringing levity to the situation which can be trying when your spending a significant sum of money. She spent allot of time educating me as to what would be best combination for my money and in the end she probably saved me a couple of thousand dollars. The sales people at TJE DO NOT work on commission! Which I found was unusual. Overall I must say I found a new Jeweler that will certainly be getting my business in the future. I can attest to the fact that Edith made my purchase an enjoyable one and look forward to dealing with her and TJE in the future. Hats off to a class organization. And if your blessed to find yourself in the market for an engagement ring pay them a visit you won't be disappointed.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I purchased a engagement ring from these people with some cheesey appraisal card that said the ring was worth more than I was paying. Later I found out that insuance companies do not accept the card they gave me, so be aware. When I had the Diamond appraised by a proffesional the diamond appraised for exactly what I paid for it. When my fiance called them, they were very very rude. These people are very very shady. I do not recommend doing business with this company.

0
★☆☆☆☆

I purchased a engagement ring from these people with some cheesey appraisal card that said the ring was worth more than I was paying. Later I found out that insuance companies do not accept the card they gave me, so be aware. When I had the Diamond appraised by a proffesional the diamond appraised for exactly what I paid for it. When my fiance called them, they were very very rude. These people are very very shady. I do not recommend doing business with this company.

.

At first doing business with these jewelers was a pleasant experience. They spent a lot of time helping me select the perfect setting and the perfect diamond for an engagement ring/wedding band. I assume now that they went through all this trouble only to get the sale. This company does not back their products. After about six months a small diamond fell out of the engagement ring setting due to a broken prong. I took the ring back and had the diamond replaced. After 14 months of the purchase another of the small stones fell out of the wedding band due to a broken prong. We had only been married for two months, hence my wife has only been wearing the wedding band for two months, but since the ring was actually purchased more than a year before they refused to replace the stone saying it was out of warranty. They blamed the missing stone on my wife saying she is too rough with it. My wife is a very dainty lady. However, I have spoken with many women since who are not dainty and have not had had a problem with losing stones(they did not purchase from the Jewelry Exchange.) After hours spent in the store working with suddenly rude and unhelpful salesmen as well as on the phone to their corporate headquarters the small stone was finally replaced. We were told that they would no longer fix the defective ring at their cost after this. Every salesman and everyone at their corporate headquarters are trained to blame defects on the customer. It is almost comical. I would not recommend this jeweler to anyone much less my friends and family. Caveat emptor. Buyer beware.

0
★☆☆☆☆

At first doing business with these jewelers was a pleasant experience. They spent a lot of time helping me select the perfect setting and the perfect diamond for an engagement ring/wedding band. I assume now that they went through all this trouble only to get the sale. This company does not back their products. After about six months a small diamond fell out of the engagement ring setting due to a broken prong. I took the ring back and had the diamond replaced. After 14 months of the purchase another of the small stones fell out of the wedding band due to a broken prong. We had only been married for two months, hence my wife has only been wearing the wedding band for two months, but since the ring was actually purchased more than a year before they refused to replace the stone saying it was out of warranty. They blamed the missing stone on my wife saying she is too rough with it. My wife is a very dainty lady. However, I have spoken with many women since who are not dainty and have not had had a problem with losing stones(they did not purchase from the Jewelry Exchange.) After hours spent in the store working with suddenly rude and unhelpful salesmen as well as on the phone to their corporate headquarters the small stone was finally replaced. We were told that they would no longer fix the defective ring at their cost after this. Every salesman and everyone at their corporate headquarters are trained to blame defects on the customer. It is almost comical. I would not recommend this jeweler to anyone much less my friends and family. Caveat emptor. Buyer beware.

Message from Jewelry Exchange

The Jewelry Exchange, in Hackensack NJ, is our flagship jewelry store providing the very best deals on diamonds and diamond jewelry. Your perfect and affordable diamond engagement ring awaits you on 171 Main Street Hackensack, NJ 07601.

More about Jewelry Exchange

We provide a variety of products including Diamonds, Diamond Jewelry, Rings, Pendants, Earrings, Diamond Studs, Gold Bands, Titanium Bands starting at $29 and much more. Shop Factory Direct and Save.

 

Wait, you're the expert.

If you've been to or used Jewelry Exchange, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review