Clark Power Equipment

★☆☆☆☆
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  • 1132 Westfield Avenue

    Clark, NJ 07066

    Map & Directions
  • 732-381-3777

Home & Garden

Home & Garden
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I purchased a handheld RedMax blower at Clark Power Equipment about 18 months ago. It has always started up with no problems but when you pulled the throttle trigger it "bogged down". Dropped it off for repair and was told it would be done in 7-10 days. On day 11 I called to see if it was done. The rude, nasty lady on the other end of the phone barked at me, "If I didnt call it means it isnt done". A few days later I got the call. The bill for repairing the carberator was $129. I complained and told them that I only paid $160 for the blower and it never ran the right way from the start. She told me to bring her my original receipt and she would look into it. I asked her to bring up her records on the computer and she said,"My system is down". She was clearly lying. I told her that I had purchased a lawn mower and blower there and I expressed my disappointment to her. The whole time I was speaking with her the old guy that works there was giving me a strange look, I couldn't figure out what their relationship was or if he was just embarassed by the womans attitude. He said nothing. I paid the bill and promised her that I would never go there again. I wish I read these reviews before I went. DONT GO TO CLARK LANDPOWER!!!!!!!

1
★☆☆☆☆

I purchased a handheld RedMax blower at Clark Power Equipment about 18 months ago. It has always started up with no problems but when you pulled the throttle trigger it "bogged down". Dropped it off for repair and was told it would be done in 7-10 days. On day 11 I called to see if it was done. The rude, nasty lady on the other end of the phone barked at me, "If I didnt call it means it isnt done". A few days later I got the call. The bill for repairing the carberator was $129. I complained and told them that I only paid $160 for the blower and it never ran the right way from the start. She told me to bring her my original receipt and she would look into it. I asked her to bring up her records on the computer and she said,"My system is down". She was clearly lying. I told her that I had purchased a lawn mower and blower there and I expressed my disappointment to her. The whole time I was speaking with her the old guy that works there was giving me a strange look, I couldn't figure out what their relationship was or if he was just embarassed by the womans attitude. He said nothing. I paid the bill and promised her that I would never go there again. I wish I read these reviews before I went. DONT GO TO CLARK LANDPOWER!!!!!!!

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NEVER EVER GO HERE! FRAUD ALERT! Brought my snowblower to get estimate for repair. Paid 39.50 just for estimate...after 2 weeks with many calls for update from nasty mean lady there, they wanted $678 to clean out machine, replace starter, and electrical repair for headlights. WAY OVERPRICED! Decided to sell it to them but they say they will dispose for me and not charge me..So I decided to get it back..when my bro in law went to pick up, they wanted another $55 or will not give machine back..Lady said estimates sometimes cost more..receipt did not say additional charge and sign in store said estimates are 39.50.. No where did it say it would be more...my bro in law paid and the lady gave him the snow blower in pieces..they took it apart and never put it back...Lady said that's the way it works..again no where in receipt did it say they would return in parts. I called Clark police and explained to the desk Sgt my encounter..Sgt agreed with me and said I will send a patrolman there if the problem was not resolved. I went back and told lady I spoke with Sgt about my problem. The lady immediately refunded my money, but said they will not put machine together. I proceeded to call police, but before I got through she said she would put it together. I don't know how many people they did this to, but report it to the BBB and or the police. They need to be shut down.

UPDATE***

My bro just fixed my snowblower...he replaced the starter for $40 total..working like new and no other problems..and they wanted $700 to fix it..They are not just frauds they are ripoff artists.

1
★☆☆☆☆

NEVER EVER GO HERE! FRAUD ALERT! Brought my snowblower to get estimate for repair. Paid 39.50 just for estimate...after 2 weeks with many calls for update from nasty mean lady there, they wanted $678 to clean out machine, replace starter, and electrical repair for headlights. WAY OVERPRICED! Decided to sell it to them but they say they will dispose for me and not charge me..So I decided to get it back..when my bro in law went to pick up, they wanted another $55 or will not give machine back..Lady said estimates sometimes cost more..receipt did not say additional charge and sign in store said estimates are 39.50.. No where did it say it would be more...my bro in law paid and the lady gave him the snow blower in pieces..they took it apart and never put it back...Lady said that's the way it works..again no where in receipt did it say they would return in parts. I called Clark police and explained to the desk Sgt my encounter..Sgt agreed with me and said I will send a patrolman there if the problem was not resolved. I went back and told lady I spoke with Sgt about my problem. The lady immediately refunded my money, but said they will not put machine together. I proceeded to call police, but before I got through she said she would put it together. I don't know how many people they did this to, but report it to the BBB and or the police. They need to be shut down.

UPDATE***

My bro just fixed my snowblower...he replaced the starter for $40 total..working like new and no other problems..and they wanted $700 to fix it..They are not just frauds they are ripoff artists.

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Nasty Nasty People, Over priced, arrogant, and oh yeah rude !! These people need to close thier miserable store.

1
★☆☆☆☆

Nasty Nasty People, Over priced, arrogant, and oh yeah rude !! These people need to close thier miserable store.

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1 out of 1 people found this review helpful.

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These guys SUCK!!! I went there 12/1/09 @ 4:45pm (they close at 5pm) with my Stihl Chainsaw in 1 hand and my wallet in the other. $ is no object to get this working. They treated me like SH*T. They were more interested in closing at 5pm (god for bid) then helping me out!!! They wouldn't give me the time of day and I purchased an overpriced spark plug and a fuel filter from them!! DO NOT GO HERE! DO NOT PURCHASE FROM THEM! Go to STELTON MOWER OR METUCHEN MOWER ...anywhere but here!!!!

1
★☆☆☆☆

These guys SUCK!!! I went there 12/1/09 @ 4:45pm (they close at 5pm) with my Stihl Chainsaw in 1 hand and my wallet in the other. $ is no object to get this working. They treated me like SH*T. They were more interested in closing at 5pm (god for bid) then helping me out!!! They wouldn't give me the time of day and I purchased an overpriced spark plug and a fuel filter from them!! DO NOT GO HERE! DO NOT PURCHASE FROM THEM! Go to STELTON MOWER OR METUCHEN MOWER ...anywhere but here!!!!

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1 out of 1 people found this review helpful.

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liars...and cheaters...rip off, don't trust them! you will regret using this place, will "fix" and then you'll be back w/ same similar problem later.

1
★☆☆☆☆

liars...and cheaters...rip off, don't trust them! you will regret using this place, will "fix" and then you'll be back w/ same similar problem later.

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1 out of 1 people found this review helpful.

.

Way overpriced!!! we went there to fix a lawnmover. We couold have purchased a new one for what they charged! Although very friendly, we will not be visiting them again!

PROS: Location
CONS: Too expensive!

2
★★☆☆☆

Way overpriced!!! we went there to fix a lawnmover. We couold have purchased a new one for what they charged! Although very friendly, we will not be visiting them again!

PROS: Location
CONS: Too expensive!

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1 out of 1 people found this review helpful.

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