Spa At Port Liberte

★★★☆☆

About Spa At Port Liberte

Hours
Tuesday through Friday 11:00 AM to 9:00 PM Saturday 9:00 AM to 5:00 PM Sunday 12:00 AM to 5:00 PM

Personal Services

Personal Services
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.

I have $200 GC that i wanted to use and they are closed! when did this happen

3
★★★★★

I have $200 GC that i wanted to use and they are closed! when did this happen

.

I've been to spa at port liberte a few times now, the staff there is very friendly and gives great service, they really treasure their repeat customers. perhaps that's because of the economy. the price is on the high end on their website,

3
★★★★★

I've been to spa at port liberte a few times now, the staff there is very friendly and gives great service, they really treasure their repeat customers. perhaps that's because of the economy. the price is on the high end on their website,

.

Reluctantly giving this a 1 star for the convenience of the location. I have been to Spa @ Port Liberte several
times over the past 3 years very much due to convenience. Noticed within the first several visits that this spa
had an extremely high staff turnaround and should have taken that to be a strong indicator of the quality of
service I should come to expect. Aside from the appalling customer service, I have never seen any consistency
whatsoever in any treatment from one appointment scheduled to the next.

Specifically, I have had several unpleasant experiences due to poor management of appointments ?? on 3 separate
occasions I showed up for an appointment scheduled weeks in advance only to be told that the person I had originally
been booked for was no longer working there/was running hours late late/had been double booked. Each time, the
staff at Spa @ Port Liberte would handle the situation in a callous and unprofessional manner ?? not only was I not
called in advance and told there was a problem, there was NEVER even the remotest hint of an apology offered by
the staff, and the manner in which I was spoken to was rude, crude and unprofessional.

I may be in the minority, but as a customer I do not appreciate having anyone with whom I decide to do business
handle my personal time is if it had no worth and treat me as if they??re doing me a huge favor. During the last visit
as Spa @ Port Liberte once again failed to call me and advise that my aesthetician had quit 2 weeks prior to my
scheduled appointment date, the staffer not only failed to offer any apology but proceeded to get nasty with me
??I don??t understand why you??re upset with ME. It??s not MY fault!??. Apparently, nothing is anyone??s fault at Spa @
Port Liberte and no one is responsible for anything.

I will not be returning to Spa @ Port Liberte again

1
★☆☆☆☆

Reluctantly giving this a 1 star for the convenience of the location. I have been to Spa @ Port Liberte several
times over the past 3 years very much due to convenience. Noticed within the first several visits that this spa
had an extremely high staff turnaround and should have taken that to be a strong indicator of the quality of
service I should come to expect. Aside from the appalling customer service, I have never seen any consistency
whatsoever in any treatment from one appointment scheduled to the next.

Specifically, I have had several unpleasant experiences due to poor management of appointments ?? on 3 separate
occasions I showed up for an appointment scheduled weeks in advance only to be told that the person I had originally
been booked for was no longer working there/was running hours late late/had been double booked. Each time, the
staff at Spa @ Port Liberte would handle the situation in a callous and unprofessional manner ?? not only was I not
called in advance and told there was a problem, there was NEVER even the remotest hint of an apology offered by
the staff, and the manner in which I was spoken to was rude, crude and unprofessional.

I may be in the minority, but as a customer I do not appreciate having anyone with whom I decide to do business
handle my personal time is if it had no worth and treat me as if they??re doing me a huge favor. During the last visit
as Spa @ Port Liberte once again failed to call me and advise that my aesthetician had quit 2 weeks prior to my
scheduled appointment date, the staffer not only failed to offer any apology but proceeded to get nasty with me
??I don??t understand why you??re upset with ME. It??s not MY fault!??. Apparently, nothing is anyone??s fault at Spa @
Port Liberte and no one is responsible for anything.

I will not be returning to Spa @ Port Liberte again

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the weirdest feeling is the one you get when everything around you is so nice and clean and beautiful but the people who give you the service are just not really into doing that .... that's the feeling I got at this place.

1
★★☆☆☆

the weirdest feeling is the one you get when everything around you is so nice and clean and beautiful but the people who give you the service are just not really into doing that .... that's the feeling I got at this place.

.

I live at Port Liberte and was looking forward to having the Spa nearby. They are not accommodating at all in terms of booking appointments. When they did book my appointment they were not very friendly at all, they make you feel like they're doing you a favor. When I finally showed up, I was 9 minutes late and since I had an appointment for a pedicure and manicure they said I could only pick one because I had come in late, but the place was EMPTY! Needless to say, I cancelled and I doubt I'll be going back. Very bad service.

1
★☆☆☆☆

I live at Port Liberte and was looking forward to having the Spa nearby. They are not accommodating at all in terms of booking appointments. When they did book my appointment they were not very friendly at all, they make you feel like they're doing you a favor. When I finally showed up, I was 9 minutes late and since I had an appointment for a pedicure and manicure they said I could only pick one because I had come in late, but the place was EMPTY! Needless to say, I cancelled and I doubt I'll be going back. Very bad service.

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The decor and enviornment is very nice, but he staff is not. They tend to wait until you get there to tell you that you hair stylist is not available, and then they try to switch you to someonelse. They also do not like to have kids in their shop, which they usually dont mention until you get there. The prices are pretty reasonable, but I do not think that I will be going to this place again.

3
★★★☆☆

The decor and enviornment is very nice, but he staff is not. They tend to wait until you get there to tell you that you hair stylist is not available, and then they try to switch you to someonelse. They also do not like to have kids in their shop, which they usually dont mention until you get there. The prices are pretty reasonable, but I do not think that I will be going to this place again.

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