Tep's Power Equipment

★★★★☆
Are You Ready For A STIHL? STIHL products are sold through servicing power equipment retailers from coast to coast.
  • 1007 N High St

    Millville, NJ 08332

    Map & Directions
  • 800-503-8377

About Tep's Power Equipment

Hours
Mon-Fri 7:30am-5pm, Sat 7:30am-1pm

Home & Garden

Home & Garden
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.

I have read a previous review of this business. I have to say that I have a nothing but great service from this business. They have been in business for over 40 years so I doubt that they are going anywhere's soon. I have had many things serviced there as well. The deposit of $35.00 was to cover the evaluation. You have to be a total idiot to think other wise. Why would any parts and your repair be $35.00? I will back them up all the way!

5
★★★★★

I have read a previous review of this business. I have to say that I have a nothing but great service from this business. They have been in business for over 40 years so I doubt that they are going anywhere's soon. I have had many things serviced there as well. The deposit of $35.00 was to cover the evaluation. You have to be a total idiot to think other wise. Why would any parts and your repair be $35.00? I will back them up all the way!

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I went to Teps in an attempt to support the "small guy" in an ever increasing town of big box stores. This was a terrible mistake.
I specifically requested to have an air filter, spark plug, and chain tension screw replaced. I paid the $35 "diagnostic" fee under the assumption that this would more than cover my three simple requests. Two days went by and I hadn't heard from them. I made a phone call and was given the excuse "things are just really busy." Ten minutes later I got a phone call saying that my saw was ready to pick up.
Worst case scenario; I don't get any of the $35 back. Best case scenario, I get $10 back because these 3 parts cost less than $25 and take less than 1 minute to install.
I was pretty shocked when I arrived and was asked to pay another $67. Turns out, they "inspected" my saw and discovered I needed a new clutch, sprocket, bar nuts, chain brake, and a variety of other parts. I should add that they DID NOT service these parts, merely made note that they needed to be replaced.
So I'm standing there in front of 3 employees asking if they really think it's ethical that they are charging me $102 to install an air filter, a spark plug, and a chain tension screw. They felt it was. I ended up having to pay but rest assured I have been telling my friends and family nothing but negative things about this store. I wouldn't be surprised if this store goes under within the year. They barely have any stock, they are unethical, and their prices are astronomical. AVOID THIS PLACE.

0
★☆☆☆☆

I went to Teps in an attempt to support the "small guy" in an ever increasing town of big box stores. This was a terrible mistake.
I specifically requested to have an air filter, spark plug, and chain tension screw replaced. I paid the $35 "diagnostic" fee under the assumption that this would more than cover my three simple requests. Two days went by and I hadn't heard from them. I made a phone call and was given the excuse "things are just really busy." Ten minutes later I got a phone call saying that my saw was ready to pick up.
Worst case scenario; I don't get any of the $35 back. Best case scenario, I get $10 back because these 3 parts cost less than $25 and take less than 1 minute to install.
I was pretty shocked when I arrived and was asked to pay another $67. Turns out, they "inspected" my saw and discovered I needed a new clutch, sprocket, bar nuts, chain brake, and a variety of other parts. I should add that they DID NOT service these parts, merely made note that they needed to be replaced.
So I'm standing there in front of 3 employees asking if they really think it's ethical that they are charging me $102 to install an air filter, a spark plug, and a chain tension screw. They felt it was. I ended up having to pay but rest assured I have been telling my friends and family nothing but negative things about this store. I wouldn't be surprised if this store goes under within the year. They barely have any stock, they are unethical, and their prices are astronomical. AVOID THIS PLACE.

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All kind of power tools available for rent or buy.Heavy machinery available to rent so you can do that one special job without the full expense. You decide how long you want to have the machinery. Prices are comparable to Home Depot.

5
★★★★★

All kind of power tools available for rent or buy.Heavy machinery available to rent so you can do that one special job without the full expense. You decide how long you want to have the machinery. Prices are comparable to Home Depot.

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