Carlo's City Hall Bake Shop

★★★★☆
  • 95 Washington St

    Hoboken, NJ 07030

    Map & Directions
  • 201-659-3671

About Carlo's City Hall Bake Shop

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Hours
Mon - Sat, 7am - 7:30pm; Sun, 7am - 5:30pm

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Ok, my whole family LOVES the show Cake Boss. Just one question- why does nobody wear gloves??? You never see them wash their hands at all. No gloves, they scratch their heads and then work on cake, they wipe their hands on their

3
★★★★★

Ok, my whole family LOVES the show Cake Boss. Just one question- why does nobody wear gloves??? You never see them wash their hands at all. No gloves, they scratch their heads and then work on cake, they wipe their hands on their

.

Carlo's is meh. The staffers have been nice when I've gone, but the cakes are expensive and not in any way exceptional. What sucks the most is the hordes of people who line up outside the place just because it has a TV show (and not a very

3
★★★★★

Carlo's is meh. The staffers have been nice when I've gone, but the cakes are expensive and not in any way exceptional. What sucks the most is the hordes of people who line up outside the place just because it has a TV show (and not a very

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Before this place got famous, there were never any lines. The bakery is just ok. Not good, not bad.

3
★★★★★

Before this place got famous, there were never any lines. The bakery is just ok. Not good, not bad.

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I love the Cake Boss show so my boyfriend took me here. I was really excited. Of course the place was packed and the people from the show were not there. The stuff from the bakery were OK. I expected a whole lot more. I think the

3
★★★★★

I love the Cake Boss show so my boyfriend took me here. I was really excited. Of course the place was packed and the people from the show were not there. The stuff from the bakery were OK. I expected a whole lot more. I think the

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My daughter like many is in love with Carlo's Bakery and follows the show religiously. Watches Kitchen Boss, We recently saw Buddy on tour. The show was great! She is turning 13 this year and all she wants her Birthday cake from His bakery. Turns out you can't order a specialty Cake over the phone. You have do a consultation. My husband and I deceided It would be worth it to fly in for a day... do the consultation and then drive back in a couple of months to pick up the cake. The customer service representative was very short and not helpful. Almost discouraging me to do so. Kept trying to encourage me to pick a cake from the website. So disapointed. My daughter has a vision of exactally what she wants so one from the website is not acceptable. We have decided it is not worth the trouble. If they do not want our business then it is Carlo's loss.

1
★☆☆☆☆

My daughter like many is in love with Carlo's Bakery and follows the show religiously. Watches Kitchen Boss, We recently saw Buddy on tour. The show was great! She is turning 13 this year and all she wants her Birthday cake from His bakery. Turns out you can't order a specialty Cake over the phone. You have do a consultation. My husband and I deceided It would be worth it to fly in for a day... do the consultation and then drive back in a couple of months to pick up the cake. The customer service representative was very short and not helpful. Almost discouraging me to do so. Kept trying to encourage me to pick a cake from the website. So disapointed. My daughter has a vision of exactally what she wants so one from the website is not acceptable. We have decided it is not worth the trouble. If they do not want our business then it is Carlo's loss.

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.

Went to my brother-in-laws wedding a year ago and the wedding cake was made at Carlo's. It was a 3 tier red velvet with rolled fondant. Cake looked okay until we tasted it. Just the look on the bride's face when the groom placed a piece of the cake in her mouth. She told me first that it was horrible. Tasted like bland lard. I was stunned at how horrible it was. Shame on Carlo's. What a horrible piece of work...

1
★☆☆☆☆

Went to my brother-in-laws wedding a year ago and the wedding cake was made at Carlo's. It was a 3 tier red velvet with rolled fondant. Cake looked okay until we tasted it. Just the look on the bride's face when the groom placed a piece of the cake in her mouth. She told me first that it was horrible. Tasted like bland lard. I was stunned at how horrible it was. Shame on Carlo's. What a horrible piece of work...

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im from phila, pa and visited new york, new york for the day and on my trails i decided to take the canal bridge home so i could vist carlos bakery, while there i enjoyed myself a fabulous canoli!!! it was sooo creamy and full of delicious cream! i see the tv show all the time and didnt think it is so family oriented as it appears on television!! its also very confusing when ordering. i found myself standing and waiting for someone to take my order. atleast the canoli tasted awesome otherwise my experience would have been a wasteful trip considering the hype of the bakery.

3
★★★☆☆

im from phila, pa and visited new york, new york for the day and on my trails i decided to take the canal bridge home so i could vist carlos bakery, while there i enjoyed myself a fabulous canoli!!! it was sooo creamy and full of delicious cream! i see the tv show all the time and didnt think it is so family oriented as it appears on television!! its also very confusing when ordering. i found myself standing and waiting for someone to take my order. atleast the canoli tasted awesome otherwise my experience would have been a wasteful trip considering the hype of the bakery.

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I had never had Carlo's before but had heard great things. I order my daughter's Christening cake with them, Although it was alittle confusing over the phone to order ( hectic in the background ) The cake was gorgeous and it tasted

3
★★★★★

I had never had Carlo's before but had heard great things. I order my daughter's Christening cake with them, Although it was alittle confusing over the phone to order ( hectic in the background ) The cake was gorgeous and it tasted

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Well I watch the show very time its on I've read some of the reviews am still willing to take a ride out there to try their pasteries I love to see the cakes he makes on t.v. and hopefully give a good review if I love what I get from their bakery.

3
★★★☆☆

Well I watch the show very time its on I've read some of the reviews am still willing to take a ride out there to try their pasteries I love to see the cakes he makes on t.v. and hopefully give a good review if I love what I get from their bakery.

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.

I would never use this bakery. One, they are the rudest, most obnoxious group of people I have ever seen or heard. I cannot make it through one 30 minute episode of this. They also say that they "dirty ice" their cakes. How gross is that. Most reputable bakers use the term "crumb coat". That sounds far more edible. He thinks he is the best there ever was, and his family are all a bunch of loud-mouthed who know what.

1
★☆☆☆☆

I would never use this bakery. One, they are the rudest, most obnoxious group of people I have ever seen or heard. I cannot make it through one 30 minute episode of this. They also say that they "dirty ice" their cakes. How gross is that. Most reputable bakers use the term "crumb coat". That sounds far more edible. He thinks he is the best there ever was, and his family are all a bunch of loud-mouthed who know what.

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.

You bunch o' cry babies, whining about customer service. YOU try pleasing a bunch of jackasses all day, day after day, giving it your all and no matter how hard you try, you still can't please them. I'm in Texas and just wished we had the privilege of a family with this much dedication, integrity, and heart, here for us. In fact, they ARE Texan and don't know it. I love these people. Hype or not, I know heart and integrity when I see it. Get over yourselves. Oh, and ya'll can just leave big sis alone, too. You could only wish to have as good a friend as that gal could be. I would want her on my side when "push come to shove". They're good people, I don't care what anybody says. They have a right to be proud and I'm proud of them.

5
★★★★★

You bunch o' cry babies, whining about customer service. YOU try pleasing a bunch of jackasses all day, day after day, giving it your all and no matter how hard you try, you still can't please them. I'm in Texas and just wished we had the privilege of a family with this much dedication, integrity, and heart, here for us. In fact, they ARE Texan and don't know it. I love these people. Hype or not, I know heart and integrity when I see it. Get over yourselves. Oh, and ya'll can just leave big sis alone, too. You could only wish to have as good a friend as that gal could be. I would want her on my side when "push come to shove". They're good people, I don't care what anybody says. They have a right to be proud and I'm proud of them.

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1 out of 2 people found this review helpful.

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extremely rude staff especially the old blond sister she think she is a celebrity, extremely over priced and the taste of there pastries is no different than the pastries from food stores . they must not be Italian.

1
★☆☆☆☆

extremely rude staff especially the old blond sister she think she is a celebrity, extremely over priced and the taste of there pastries is no different than the pastries from food stores . they must not be Italian.

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.

I disagree completely- the customer service was very good despite the long lines and craziness.

We tried the cupcakes and some other smaller Italian pastries. Everything was very good- definately worth the hype! My favorite were the cannolis because they were completely out of this world! They filled them fresh while we waited!

5
★★★★★

I disagree completely- the customer service was very good despite the long lines and craziness.

We tried the cupcakes and some other smaller Italian pastries. Everything was very good- definately worth the hype! My favorite were the cannolis because they were completely out of this world! They filled them fresh while we waited!

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I LOVE THE SHOW, BUDDY UR A CUTIE. YOUR CAKES ARE AWSOME I LIKE TO TRY ONE. LOOK FOR MY ORDER CIAO

2
★★★★☆

I LOVE THE SHOW, BUDDY UR A CUTIE. YOUR CAKES ARE AWSOME I LIKE TO TRY ONE. LOOK FOR MY ORDER CIAO

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I was in Hoboken this week going back to work in Manhattan and I stpped by the bakery. The line was around the block. I waited almost 30 mintues to get service. I bought some cupcakes and some italian pastry to bring to the office. The prices are outrageous,. The staff w]is as rude as can be and I was practically rushed out the door. NEVER AGAIN. I am so sorry I wasted my time and money there. For anyone who thinks that this is the "go to" place , think again. Goehrig's in the heights is a million times better and much less expensive. Ganache is great as well. Don't be fooled by what you see on TV

5
★★★★★

I was in Hoboken this week going back to work in Manhattan and I stpped by the bakery. The line was around the block. I waited almost 30 mintues to get service. I bought some cupcakes and some italian pastry to bring to the office. The prices are outrageous,. The staff w]is as rude as can be and I was practically rushed out the door. NEVER AGAIN. I am so sorry I wasted my time and money there. For anyone who thinks that this is the "go to" place , think again. Goehrig's in the heights is a million times better and much less expensive. Ganache is great as well. Don't be fooled by what you see on TV

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0 out of 1 people found this review helpful.

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Buddy made us a beautiful wedding cake in fall of '08. It was a great experience to go in on a Saturday morning, flip through all the design books over coffee and then sample all the wonderful insides. They delivered exactly as promised and we LOVED it. It was one of the highlights of our wedding. If we had to do it now, I don't know we could afford them anymore. The popularity of the Cake Boss show had made it great for them, but tough for customers who now have to order well in advance for any occasion and wait on lines around the block on Saturday mornings for a danish and a cup of coffee.

2
★★★★★

Buddy made us a beautiful wedding cake in fall of '08. It was a great experience to go in on a Saturday morning, flip through all the design books over coffee and then sample all the wonderful insides. They delivered exactly as promised and we LOVED it. It was one of the highlights of our wedding. If we had to do it now, I don't know we could afford them anymore. The popularity of the Cake Boss show had made it great for them, but tough for customers who now have to order well in advance for any occasion and wait on lines around the block on Saturday mornings for a danish and a cup of coffee.

Pros: Nice, friendly people. Beautiful cakes.

Cons: The long line, now that they hit it big

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The staff was lovely and took very good care of us. The desserts are delicious. I go there whenever I am in Hoboken which is about four times a year.

2
★★★★★

The staff was lovely and took very good care of us. The desserts are delicious. I go there whenever I am in Hoboken which is about four times a year.

Pros: Good experience

Cons: Parking

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My mom and I went to Carlo's to try out the cannoli and lobster tail. Not impressed. My husband also tried to order a birthday cake for me, but people on the phone and in the shop were not helpful. He knew I liked the Peony cake they've shown on Cake Boss. They told him he would have to come in the day of to pick one out. Um... what if it were special and not a cake in the case?? And what if they run out of something?? Isn't that the whole point of ordering it in advance?? I think the front counter staff need to be more educated and customer service focused. Just because you have a tv show doesn't mean you're great. There is plenty of room for improvement! Not to mention if you do want to order a cake, it has to be a minimum size order (ex Peony cake)! Not what we thought, as they show things to be much different on the Cake Boss show and on their website. All bakeries I've ever dealt with take orders for birthday cakes, no matter the size, and do what they advertise. I personally think the hype around this shop is just that...I've had better service and pastry so many other places. If people in Hoboken think this is good, they are missing out on so much more from other bakeries (outside of Hoboken)!

1
★☆☆☆☆

My mom and I went to Carlo's to try out the cannoli and lobster tail. Not impressed. My husband also tried to order a birthday cake for me, but people on the phone and in the shop were not helpful. He knew I liked the Peony cake they've shown on Cake Boss. They told him he would have to come in the day of to pick one out. Um... what if it were special and not a cake in the case?? And what if they run out of something?? Isn't that the whole point of ordering it in advance?? I think the front counter staff need to be more educated and customer service focused. Just because you have a tv show doesn't mean you're great. There is plenty of room for improvement! Not to mention if you do want to order a cake, it has to be a minimum size order (ex Peony cake)! Not what we thought, as they show things to be much different on the Cake Boss show and on their website. All bakeries I've ever dealt with take orders for birthday cakes, no matter the size, and do what they advertise. I personally think the hype around this shop is just that...I've had better service and pastry so many other places. If people in Hoboken think this is good, they are missing out on so much more from other bakeries (outside of Hoboken)!

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1 out of 2 people found this review helpful.

.

We travelled all the way to Hoboken (from Brooklyn) to order a cake for my daughter's 16th birthday celebration because she is a big fan of the "CAKE BOSS" program. Although it wasn't a "creative specialty cake" (they are too overpriced) we settled on a custom cake that did cost over $100, which we paid for in full, 3 weeks prior to our party. One week prior to the event, I phoned the shop to ask to have chocolate covered strawberries placed along the border of the cake -- where the cake sits on the plate, not on the top of the cake. (My daughter & husband forgot to request that when ordering). The woman was so rude and arrogant to me on the phone, shouting (in her best grammar !) "We don't do that NO more!" She wouldn't let me get one word in edge wise, shouting and screaming that I shouldn't tell her how to run her business (which i wasn't, because I wasn't able to say a word with her incessnt shouting in my ear) and telling me that I should mind my own business, etc. She then proceeded to hang up on me when I (finally) was able to state my side. I phoned her back, stating that I was a paying customer, and my request was a) given to her with plenty of notice and b) not unusual or inconvenient in any way. c) I was also THE PAYING CUSTOMER !!!. 'Buddy" the creative force of the show, always states that "we are in the business to make people happy." Well, with rude, obnoxious phone clerks, they certainly did not make this family happy and regardless of how the cake tastes I will NEVER VENTURE THERE AGAIN !!! I also make sure I repeat this story when I hear people saying (after seeing the show) how much they would love to go there etc.

0
★☆☆☆☆

We travelled all the way to Hoboken (from Brooklyn) to order a cake for my daughter's 16th birthday celebration because she is a big fan of the "CAKE BOSS" program. Although it wasn't a "creative specialty cake" (they are too overpriced) we settled on a custom cake that did cost over $100, which we paid for in full, 3 weeks prior to our party. One week prior to the event, I phoned the shop to ask to have chocolate covered strawberries placed along the border of the cake -- where the cake sits on the plate, not on the top of the cake. (My daughter & husband forgot to request that when ordering). The woman was so rude and arrogant to me on the phone, shouting (in her best grammar !) "We don't do that NO more!" She wouldn't let me get one word in edge wise, shouting and screaming that I shouldn't tell her how to run her business (which i wasn't, because I wasn't able to say a word with her incessnt shouting in my ear) and telling me that I should mind my own business, etc. She then proceeded to hang up on me when I (finally) was able to state my side. I phoned her back, stating that I was a paying customer, and my request was a) given to her with plenty of notice and b) not unusual or inconvenient in any way. c) I was also THE PAYING CUSTOMER !!!. 'Buddy" the creative force of the show, always states that "we are in the business to make people happy." Well, with rude, obnoxious phone clerks, they certainly did not make this family happy and regardless of how the cake tastes I will NEVER VENTURE THERE AGAIN !!! I also make sure I repeat this story when I hear people saying (after seeing the show) how much they would love to go there etc.

Pros: Delicious tasting desserts

Cons: Rude, arrogant staff

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Anytime I need a special dessert this is the go to spot. Their Italian pastries are delicious. My children actually request the cheesecake for their birthday cakes! Great variety but its a little bit pricey. One of the bakers is well know nationally for wedding cakes and they have been featured in numerous magazines.

5
★★★★★

Anytime I need a special dessert this is the go to spot. Their Italian pastries are delicious. My children actually request the cheesecake for their birthday cakes! Great variety but its a little bit pricey. One of the bakers is well know nationally for wedding cakes and they have been featured in numerous magazines.

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1 out of 2 people found this review helpful.

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Whenever we have a holiday or special occasion, I am required to bring some of Carlos pastries with me. The have a tremendous assortment of pastries, cakes and pies. Their cannoli's are to die for. The line can be a little long at times, and there is only street parking but well worth it.

5
★★★★★

Whenever we have a holiday or special occasion, I am required to bring some of Carlos pastries with me. The have a tremendous assortment of pastries, cakes and pies. Their cannoli's are to die for. The line can be a little long at times, and there is only street parking but well worth it.

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0 out of 1 people found this review helpful.

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I rushed over to Carlo's Bakery tonight after work to purchase a birthday cake for work tomorrow. I heard from many that their pastries are excellent. As per their website and advertisements, they are open until 8pm on weekdays. I arrived at 7:50pm to find the door locked and the staff putting pastries away. After several minutes of knocking on the door and pointing to the clock, despite the counter gril's best efforts to ignore me, they finally opened up. Another customer emerged behind me, stating, "They do this all the time". She managed to sneak in as well to purchase a few cookies. When I pointed out that closing time was 8pm, they stated that they actually close between 7:30 and 8pm. They seemed very annoyed to serve me and told me that I couldn't walk into the store because they were washing the floor. They did not want to give me a receipt (which I needed for work) because they had closed down the register already. They finally hand-wrote one for me at my insistence as they turned away a third customer at the door who had also arrived before closing time (as per advertisement). I thought they would be happy to have evening business but guess again! I will never go back to Carlo's! Bad customer service!!!

2
★★☆☆☆

I rushed over to Carlo's Bakery tonight after work to purchase a birthday cake for work tomorrow. I heard from many that their pastries are excellent. As per their website and advertisements, they are open until 8pm on weekdays. I arrived at 7:50pm to find the door locked and the staff putting pastries away. After several minutes of knocking on the door and pointing to the clock, despite the counter gril's best efforts to ignore me, they finally opened up. Another customer emerged behind me, stating, "They do this all the time". She managed to sneak in as well to purchase a few cookies. When I pointed out that closing time was 8pm, they stated that they actually close between 7:30 and 8pm. They seemed very annoyed to serve me and told me that I couldn't walk into the store because they were washing the floor. They did not want to give me a receipt (which I needed for work) because they had closed down the register already. They finally hand-wrote one for me at my insistence as they turned away a third customer at the door who had also arrived before closing time (as per advertisement). I thought they would be happy to have evening business but guess again! I will never go back to Carlo's! Bad customer service!!!

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1 out of 1 people found this review helpful.

.

Although the cake is delicious - the service is not - and neither were the prices. Two days before the wedding, they asked us for MORE money due to "labor" charges added to ou cake that would be performed day of. The day of, they were nowhere to be found. On top of that, the sheet cake we ordered WAS NOT the same color as our wedding cake - they completly forgot the fondant making this sheet cake utterly useless. WOULD NOT RECOMMEND

0
★☆☆☆☆

Although the cake is delicious - the service is not - and neither were the prices. Two days before the wedding, they asked us for MORE money due to "labor" charges added to ou cake that would be performed day of. The day of, they were nowhere to be found. On top of that, the sheet cake we ordered WAS NOT the same color as our wedding cake - they completly forgot the fondant making this sheet cake utterly useless. WOULD NOT RECOMMEND

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Carlos City Hall Bake Shop is very conveniently located on Washington Street, across the street from City Hall and close to the Path station. They have a nice selection of assorted cakes and pastries. They are justly famous for their cannolis, and the chocolate chip cannoli is absolutely fabulous. They have a nice selection of wedding cakes, and the more "understated" cakes on their wedding roster are some of the most beautiful ones I have seen for a reasonable price.

4
★★★★☆

Carlos City Hall Bake Shop is very conveniently located on Washington Street, across the street from City Hall and close to the Path station. They have a nice selection of assorted cakes and pastries. They are justly famous for their cannolis, and the chocolate chip cannoli is absolutely fabulous. They have a nice selection of wedding cakes, and the more "understated" cakes on their wedding roster are some of the most beautiful ones I have seen for a reasonable price.

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1 out of 1 people found this review helpful.

Review Partner
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Well worth the visit and you never know who you will see. Check out my slideshow http://www.examiner.com/city-guide-in-newark/visit-tlc-cake-boss-location-carlos-bakery-hoboken-picture

5
★★★★★

Well worth the visit and you never know who you will see. Check out my slideshow http://www.examiner.com/city-guide-in-newark/visit-tlc-cake-boss-location-carlos-bakery-hoboken-picture

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Carlo's is the place for wedding cakes and for ideas about wedding cakes. They have incredible creations and do great custom work. They also have you typical rolls and pastries but the wedding cakes are where they excel. They are in a

4
★★★★★

Carlo's is the place for wedding cakes and for ideas about wedding cakes. They have incredible creations and do great custom work. They also have you typical rolls and pastries but the wedding cakes are where they excel. They are in a

 

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