DCH Montclair Acura

★★★★★
If you're searching for stylish, quality new and used vehicles for sale, head over to DCH Montclair Acura in Verona, NJ, near Paterson or shop online to find the Acura youre looking for today! We proudly offer automotive financing as well as credit-challenged financing. Be sure to ask about the value of your trade-in when you do. Our dealership also provides automotive service so remember DCH Montclair Acura the next time you need an oil change, battery test, or brake service.
  • 100 Bloomfield Ave

    Verona, NJ 07044

    Map & Directions
  • 973-559-4087

Automotive

Automotive
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Leased 2014 Acura TL Special Edition on March 31, 2014. After several months of frustrating comparison shopping; I walked into this dealership guarded. To my surprise, I found the salespeople to be professional, patient, friendly,

3
★★★★★

Leased 2014 Acura TL Special Edition on March 31, 2014. After several months of frustrating comparison shopping; I walked into this dealership guarded. To my surprise, I found the salespeople to be professional, patient, friendly,

.

Purchased 2014 Acura MDX on February 15, 2014

I live in Queens New York, and was looking to purchase a new 2014 Acura MDX. After lots of comparison in price, and service reviews, it came down to DCH Monclaire and Curry Acura. Both offered the best price around with DCH edging out by a little over $400.

Paul Dejets was the internet sales manager that assigns the sales person and answers any questions you may have. And he has been a pleasure to work with. He is very knowledgeable and very patient in answering all of my questions on the MDX (and I had a lot of question) prior to purchase.

Initially I was assigned to a sales representative by the name of Sergio. I was not very happy with his service. He made mistakes on the invoice, could not be reached most of the time, and doesn't call back when I left messages and emails about my concerns on the invoice, or questions about the car. (And I do give ample amount of time lapsed before I make this claim, three days each time to be exact). This was almost the deal breaker between DCH and I. But Paul assured me that I will be assigned another sales person, and I was glad that he talked me into staying

I was assigned to Walter Goldman. He is fantastic. Very knowledgeable, not pushy, with all the patience in the world like Paul.

Another person worth mentioning is Marie Rossie. She did our finance and warranty. Another straight forward person who was willing and able to explain whatever it was that I didn't understand.

My overall experience with DCH Montclair Acura is that they are very straight forward, and honest. You get what you bargained for, and you will not get a penny less after that. They are very knowledgable of their product, and are willing to take the time to explain to you all that
you need to know.

NOTE: Even after the sales was done and I needed some additional information sent to my insurance company, they were happy to help, which was very different to a Range Rover dealership in NJ that I just purchased a Evoke with.

4
★★★★☆

Purchased 2014 Acura MDX on February 15, 2014

I live in Queens New York, and was looking to purchase a new 2014 Acura MDX. After lots of comparison in price, and service reviews, it came down to DCH Monclaire and Curry Acura. Both offered the best price around with DCH edging out by a little over $400.

Paul Dejets was the internet sales manager that assigns the sales person and answers any questions you may have. And he has been a pleasure to work with. He is very knowledgeable and very patient in answering all of my questions on the MDX (and I had a lot of question) prior to purchase.

Initially I was assigned to a sales representative by the name of Sergio. I was not very happy with his service. He made mistakes on the invoice, could not be reached most of the time, and doesn't call back when I left messages and emails about my concerns on the invoice, or questions about the car. (And I do give ample amount of time lapsed before I make this claim, three days each time to be exact). This was almost the deal breaker between DCH and I. But Paul assured me that I will be assigned another sales person, and I was glad that he talked me into staying

I was assigned to Walter Goldman. He is fantastic. Very knowledgeable, not pushy, with all the patience in the world like Paul.

Another person worth mentioning is Marie Rossie. She did our finance and warranty. Another straight forward person who was willing and able to explain whatever it was that I didn't understand.

My overall experience with DCH Montclair Acura is that they are very straight forward, and honest. You get what you bargained for, and you will not get a penny less after that. They are very knowledgable of their product, and are willing to take the time to explain to you all that
you need to know.

NOTE: Even after the sales was done and I needed some additional information sent to my insurance company, they were happy to help, which was very different to a Range Rover dealership in NJ that I just purchased a Evoke with.

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Business Response:

Billy, thank you for this thorough review of your purchase of a new Acura MDX from our dealership. It pleases me to hear that it was overall a pleasant transaction. While I do apologize about the lack of communication from Sergio, I would like to thank you for giving us a second chance to prove that we are capable of providing excellent services. We appreciate all of your kind words about our team members, particularly Paul, Walter, and Marie. We truly value your business and are always happy to work with you. Enjoy your new Acura! Michael Porreca, General Sales Manager
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We did not buy our Acura there because they did not have available what we wanted. However, we have gone there for service. The service department is always good about calling reminders for tuneups and about scheduling service in a timely fashion.

4
★★★★☆

We did not buy our Acura there because they did not have available what we wanted. However, we have gone there for service. The service department is always good about calling reminders for tuneups and about scheduling service in a timely fashion.

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More about DCH Montclair Acura

100 Bloomfield Ave Verona, NJ 07044 888-819-3753 http://dchmontclairacura.com/

 

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