I gave this place a three because personally Ive never had a problem with them. Ive always taken my own vehicle as well as my companies here. Always a good job. However my fiancee took her jeep there once and they broke the power mirror by trying to force it. Maybe an accident. I have seen cars come out of the wash and rear end other cars waiting to be dried so keep an eye on your car when it comes out the other side.
CONS: Careless sometimes