Tierney's Bridal Boutique

★★☆☆☆

About Tierney's Bridal Boutique

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This happened to me too. I ordered my bridal gown, bridesmaids dresses and my mother's dress in May 2008 for my wedding in May 2009. I was told they'd be in for Jan/Feb. When I tried to contact the store, they had no working phone number. My sister went by the store, it appeared closed. Although luckily my dress was ordered none of the others were. We were able to track down my dress through the manufacturer and they are shipping it to another store however Tierney's never paid for it so I have to pay for my dress again. The manufacturer of my bridesmaids dresses, B2 were very accommodating and are shipping a rush delivery to another store and waiving the rush fee. Also if you contact your credit card company or the bank you should be able to file a claim and get your money back since we paid for products we never received. Since it's been so long some credit card companies are having us write a letter explaining the situation. Good luck!

1
★☆☆☆☆

This happened to me too. I ordered my bridal gown, bridesmaids dresses and my mother's dress in May 2008 for my wedding in May 2009. I was told they'd be in for Jan/Feb. When I tried to contact the store, they had no working phone number. My sister went by the store, it appeared closed. Although luckily my dress was ordered none of the others were. We were able to track down my dress through the manufacturer and they are shipping it to another store however Tierney's never paid for it so I have to pay for my dress again. The manufacturer of my bridesmaids dresses, B2 were very accommodating and are shipping a rush delivery to another store and waiving the rush fee. Also if you contact your credit card company or the bank you should be able to file a claim and get your money back since we paid for products we never received. Since it's been so long some credit card companies are having us write a letter explaining the situation. Good luck!

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If you're a Bride, please take all of these reviews about Tierney's seriously and DO NOT GO TO TIERNEY'S BRIDAL BOUTIQUE IN MORRISTOWN!!! Alyssa takes your money and doesn't place the order until it's too late, or doesn't place it at all!!! That's why everyone's dresses don't get into the store until a week before your wedding. Plus, the store's phone is disconnected! How can you feel comfortable working with a store that you cannot call??? You owe it to yourself to not have additional stress before your wedding. So, please DO NOT GO TO TIERNEY'S BRIDAL BOUTIQUE IN MORRISTOWN!!! Listen to us, we know from experience.

1
★☆☆☆☆

If you're a Bride, please take all of these reviews about Tierney's seriously and DO NOT GO TO TIERNEY'S BRIDAL BOUTIQUE IN MORRISTOWN!!! Alyssa takes your money and doesn't place the order until it's too late, or doesn't place it at all!!! That's why everyone's dresses don't get into the store until a week before your wedding. Plus, the store's phone is disconnected! How can you feel comfortable working with a store that you cannot call??? You owe it to yourself to not have additional stress before your wedding. So, please DO NOT GO TO TIERNEY'S BRIDAL BOUTIQUE IN MORRISTOWN!!! Listen to us, we know from experience.

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Up until I ordered my dress, the staff was very accommodating. They were all very sweet and excited and helped me as much as they could - until I forked over the cash. It seems that I had a similar experience as the other reviewers here and experienced LONG delays in receiving my wedding gown and my bridesmaids' gowns. I was also treated rudely and was met with annoyed responses when I was checking on the status of the gowns since it had been 9 months since we ordered the dresses and paid in full! We were told that the bridesmaids dresses took so long because they are made to the girls' measurements. Nothing could be more false. The smallest girl in my party got a size 6 dress!! It had to be taken down to a size 2!! Perhaps the worst part of this experience was how they tailored my gown. In my last fitting, I noticed the dress was still too long as I stepped on it every time I moved. They assured me that once the gown was ironed and fluffed, it would no longer be an issue. However, what they did not realize, was that the dress flattened as it sat in the bag in my closet for 3 days prior to the wedding! I was stepping on my dress ALL day! I could barely dance to my first dance because I was tripping on my own wedding gown and crushing all of the beautiful crystals on my dress. No matter how accommodating they pretend to be at first, DO NOT buy your gown here!

1
★☆☆☆☆

Up until I ordered my dress, the staff was very accommodating. They were all very sweet and excited and helped me as much as they could - until I forked over the cash. It seems that I had a similar experience as the other reviewers here and experienced LONG delays in receiving my wedding gown and my bridesmaids' gowns. I was also treated rudely and was met with annoyed responses when I was checking on the status of the gowns since it had been 9 months since we ordered the dresses and paid in full! We were told that the bridesmaids dresses took so long because they are made to the girls' measurements. Nothing could be more false. The smallest girl in my party got a size 6 dress!! It had to be taken down to a size 2!! Perhaps the worst part of this experience was how they tailored my gown. In my last fitting, I noticed the dress was still too long as I stepped on it every time I moved. They assured me that once the gown was ironed and fluffed, it would no longer be an issue. However, what they did not realize, was that the dress flattened as it sat in the bag in my closet for 3 days prior to the wedding! I was stepping on my dress ALL day! I could barely dance to my first dance because I was tripping on my own wedding gown and crushing all of the beautiful crystals on my dress. No matter how accommodating they pretend to be at first, DO NOT buy your gown here!

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It's me again. I just wanted to let everyone know that Tierney's is the WORST place of business that I have ever come across. My fiance went into the store last week after we realized the phone was disconnected to get my money back. Alyssa said she did not have cash in the store so she wrote me a check for the $149.50. I was hesitant to cash it but I did. Just realizing today that Alyssa wrote a bad check and it bounced. Now, not only do I not have a pair of shoes, I am out 149.50 + a $10 bank fee for her bounced check!

2
★★☆☆☆

It's me again. I just wanted to let everyone know that Tierney's is the WORST place of business that I have ever come across. My fiance went into the store last week after we realized the phone was disconnected to get my money back. Alyssa said she did not have cash in the store so she wrote me a check for the $149.50. I was hesitant to cash it but I did. Just realizing today that Alyssa wrote a bad check and it bounced. Now, not only do I not have a pair of shoes, I am out 149.50 + a $10 bank fee for her bounced check!

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Worst experience of a lifetime. Tierney's Bridal have ruined every lovely thought I had about my dress. To be honest I hate it now anyway so if I get married in my jeans I don't care. The most important thing is I marry my gorgeous babe in 6 weeks with or without a stupid dress. I suppose being lied to all the time is the wort thing. Having paid in full I will probably loose out but sure that is life....concentrate on the important thing. Just once you know if you call looking for Alyssa ...she apparently is never there and ALexa the rude one has to go track her down !!! hmmmmm interesting! ....and she thinks we came down in the last shower. Getting legal advice as we speak! I hope lots of girls read these reviews. I did n't know until I googled Tierney's Bridal and low and behold all the 1*n ratings surprise surprise.

2
★★☆☆☆

Worst experience of a lifetime. Tierney's Bridal have ruined every lovely thought I had about my dress. To be honest I hate it now anyway so if I get married in my jeans I don't care. The most important thing is I marry my gorgeous babe in 6 weeks with or without a stupid dress. I suppose being lied to all the time is the wort thing. Having paid in full I will probably loose out but sure that is life....concentrate on the important thing. Just once you know if you call looking for Alyssa ...she apparently is never there and ALexa the rude one has to go track her down !!! hmmmmm interesting! ....and she thinks we came down in the last shower. Getting legal advice as we speak! I hope lots of girls read these reviews. I did n't know until I googled Tierney's Bridal and low and behold all the 1*n ratings surprise surprise.

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I also recommend against using Tierney's Bridal Boutique. I ordered my bridesmaids' dresses in February and specifically informed the store that I needed them by September (7 months later!) due to my bridesmaids' schedules and out-of-town status. At the time, not only did they assure me that my bridesmaid dresses would be in on time, but they actually teased me for being "too early". I trusted them so imagine my surprise when September came and went and I didn't have my dresses. I began calling Tierney's in the beginning of September only to be "guaranteed" my dresses would arrive the following week. This "guarantee" was repeated to me for 4 weeks until I finally had to give up and buy new dresses. When I asked for my money back I was told that they would not give me a refund because my dresses were "on the truck". Their condescending attitude and obvious lack of concern was offensive. My dresses did finally arrive this week (less than two weeks from the beginning of my wedding celebrations). Apparently, even if your dresses arrive with no time for your bridesmaids to get them altered, Tierney's considers that good service. Save yourself the stress and go somewhere else. These ladies have no idea how to run a business, have no people skills, and do not deserve your hard earned money.

1
★☆☆☆☆

I also recommend against using Tierney's Bridal Boutique. I ordered my bridesmaids' dresses in February and specifically informed the store that I needed them by September (7 months later!) due to my bridesmaids' schedules and out-of-town status. At the time, not only did they assure me that my bridesmaid dresses would be in on time, but they actually teased me for being "too early". I trusted them so imagine my surprise when September came and went and I didn't have my dresses. I began calling Tierney's in the beginning of September only to be "guaranteed" my dresses would arrive the following week. This "guarantee" was repeated to me for 4 weeks until I finally had to give up and buy new dresses. When I asked for my money back I was told that they would not give me a refund because my dresses were "on the truck". Their condescending attitude and obvious lack of concern was offensive. My dresses did finally arrive this week (less than two weeks from the beginning of my wedding celebrations). Apparently, even if your dresses arrive with no time for your bridesmaids to get them altered, Tierney's considers that good service. Save yourself the stress and go somewhere else. These ladies have no idea how to run a business, have no people skills, and do not deserve your hard earned money.

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1 out of 1 people found this review helpful.

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Please do not go to Tierney's. I ordered my 2 flower girl dresses and my mother's dress from this store. My wedding is in 2 weeks and I have NO DRESSES. I have called, my mother has called and all we get are lies. They are even screening our phone calls now. I am so upset and so stressed out because of this. Ironically, I paid up front in full and also paid for the dresses to be shipped early. I also ordered them in MAY AND IT"S OCTOBER 1ST!!!!

THIS IS AN AWFUL, RUDE, PATHETIC STORE THAT SHOULD BE SHUT DOWN!

1
★☆☆☆☆

Please do not go to Tierney's. I ordered my 2 flower girl dresses and my mother's dress from this store. My wedding is in 2 weeks and I have NO DRESSES. I have called, my mother has called and all we get are lies. They are even screening our phone calls now. I am so upset and so stressed out because of this. Ironically, I paid up front in full and also paid for the dresses to be shipped early. I also ordered them in MAY AND IT"S OCTOBER 1ST!!!!

THIS IS AN AWFUL, RUDE, PATHETIC STORE THAT SHOULD BE SHUT DOWN!

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1 out of 1 people found this review helpful.

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Its not normal for bridesmaids dresses to arrive 10 DAYS PRIOR TO A WEDDING. I would also have to ask WHY they would order a pregnant woman a size 6, knowing she would be 8 months pregnant at the time of the wedding. These people are simply incompetent. They are rude when they answer the phone and they dont return phone calls.I wouldnt recommend this place to ANYONEDo yourself a favor, do NOT go to Tierneys. They are happy to help you before they have your money, just not after.

1
★☆☆☆☆

Its not normal for bridesmaids dresses to arrive 10 DAYS PRIOR TO A WEDDING. I would also have to ask WHY they would order a pregnant woman a size 6, knowing she would be 8 months pregnant at the time of the wedding. These people are simply incompetent. They are rude when they answer the phone and they dont return phone calls.I wouldnt recommend this place to ANYONEDo yourself a favor, do NOT go to Tierneys. They are happy to help you before they have your money, just not after.

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I am sorry to see other people have anything but raves for Tierney's Bridal. Unlike most brides, I dreaded dress shopping. I am quite short with a flat chest and have always found clothes shopping to be a source of stress because nothing looks or fits properly. So, the idea of shopping for a wedding dress was not something I was excited to do. At Tierney's, Alyssa was helpful and pleasant to deal with as well as very knowledgable about how to make me look my best. She listened to what I wanted and looked at the pictures I brought... Then she hit the nail on the head immediately with the dresses she brought to me to try on. I was so excited after I had my appointment with her - she really put me at ease. Another important detail (to me) was that she respected me and never went above my budget when bringing me dresses to try on (she brought dresses at least 100-200 dollars under so I didn't go over my budget when it came to alterations)! I came in to be measured for my dress just a few days before her own wedding and Alyssa was just as patient and sweet as always. My alterations were done beautifully (I had several people comment on how PERFECTLY the hemline was done) and the bustle she recommended highlighted my dress and was completely unique. I do think the follow up around the time your dress is to arrive could be improved.... But, that is my only (and very small) criticism. I thank Alyssa and her team for such a wonderful experience!

5
★★★★★

I am sorry to see other people have anything but raves for Tierney's Bridal. Unlike most brides, I dreaded dress shopping. I am quite short with a flat chest and have always found clothes shopping to be a source of stress because nothing looks or fits properly. So, the idea of shopping for a wedding dress was not something I was excited to do. At Tierney's, Alyssa was helpful and pleasant to deal with as well as very knowledgable about how to make me look my best. She listened to what I wanted and looked at the pictures I brought... Then she hit the nail on the head immediately with the dresses she brought to me to try on. I was so excited after I had my appointment with her - she really put me at ease. Another important detail (to me) was that she respected me and never went above my budget when bringing me dresses to try on (she brought dresses at least 100-200 dollars under so I didn't go over my budget when it came to alterations)! I came in to be measured for my dress just a few days before her own wedding and Alyssa was just as patient and sweet as always. My alterations were done beautifully (I had several people comment on how PERFECTLY the hemline was done) and the bustle she recommended highlighted my dress and was completely unique. I do think the follow up around the time your dress is to arrive could be improved.... But, that is my only (and very small) criticism. I thank Alyssa and her team for such a wonderful experience!

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0 out of 1 people found this review helpful.

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I JUST received my wedding gown yesterday-I have 3 weeks until my wedding. I am NOT happy with Tierney's Bridal Boutique and DO NOT recommend their business to anyone!! I ordered the dress in early Jan and was told it would be in in the end of June. I didn't hear from anyone so in the beginning of July I called them. She reassured me it would be in in 2 weeks. Again 2 weeks went by and I still have not heard from anyone, so AGAIN I called Tierney's this time they told me it would be in the end of NEXT week. 2 weeks go by and by this time I am getting nervous, I still did not hear from anyone and I have a month and a half to my wedding, so I give her a call again, a young girl answered not knowing anything and told me the owner Alyssa would have to call me back. I waited 2 days-still no return phone call, so I called AGAIN this time Alyssa answered and gave me the story "everything is very backed up and hectic she will have to call the company and call me back." At this point I was frustrated because I was getting no answers and no reassurance so my MOH went into the store wanting to know what was going on...she told her it would be in the end of next week. At this point I was upset and didn't know if I could believe her, I called Alyssa...being she did NOT CALL ME BACK! and told her I was very concerned. I did not live right around the corner so it was difficult for me to get there and I have 1 month to my wedding and still need alterations. I told her I want my money back if it is not here by the end of next week like she told me it would be (for the 5th time!) I called Wed and the young employee told me she would have to called me back.... I told her to tell Alyssa to call me back TODAY because I want to speak with her. The day came and went and still no call. Thurs I called her (because she still did not call me!!) and she told me in a chipper voice your dress will be here today! I was so relieved and excited I made an appt for Saturday for the alterations. Friday came and I got a phone call from Tierney's telling me sorry but for some reason the UPS truck was re-routed and is getting shipped back to the warehouse she will not get it until Tues...now at this point I am completely distraught and my mother is furious. My mother calls her and gets the order # and phone # to the compnay and speaks to them and makes sure it will be there Tuesday. FINALLY it arrived Tues-3 weeks until my wedding!!!! We made an appt to pick it up and when my mother and I went in...it just so happened that Alyssa was not there that day. We picked up the dress and left. I would not spend anymore of my time or $ on that boutique and I really do not reccommend any one else to use there services as well. If you do not believe me just read some other reviews at Yahoo They are very unorganized-the employess had trouble even finding my order when I went to pick up the dress. They have binders upon binders with sheets of notebook paper-it is 2008 and you are a business you do not scribble things down on loose leaf paper...there needs to be some sort of organization and responsibility!!!!

1
★☆☆☆☆

I JUST received my wedding gown yesterday-I have 3 weeks until my wedding. I am NOT happy with Tierney's Bridal Boutique and DO NOT recommend their business to anyone!! I ordered the dress in early Jan and was told it would be in in the end of June. I didn't hear from anyone so in the beginning of July I called them. She reassured me it would be in in 2 weeks. Again 2 weeks went by and I still have not heard from anyone, so AGAIN I called Tierney's this time they told me it would be in the end of NEXT week. 2 weeks go by and by this time I am getting nervous, I still did not hear from anyone and I have a month and a half to my wedding, so I give her a call again, a young girl answered not knowing anything and told me the owner Alyssa would have to call me back. I waited 2 days-still no return phone call, so I called AGAIN this time Alyssa answered and gave me the story "everything is very backed up and hectic she will have to call the company and call me back." At this point I was frustrated because I was getting no answers and no reassurance so my MOH went into the store wanting to know what was going on...she told her it would be in the end of next week. At this point I was upset and didn't know if I could believe her, I called Alyssa...being she did NOT CALL ME BACK! and told her I was very concerned. I did not live right around the corner so it was difficult for me to get there and I have 1 month to my wedding and still need alterations. I told her I want my money back if it is not here by the end of next week like she told me it would be (for the 5th time!) I called Wed and the young employee told me she would have to called me back.... I told her to tell Alyssa to call me back TODAY because I want to speak with her. The day came and went and still no call. Thurs I called her (because she still did not call me!!) and she told me in a chipper voice your dress will be here today! I was so relieved and excited I made an appt for Saturday for the alterations. Friday came and I got a phone call from Tierney's telling me sorry but for some reason the UPS truck was re-routed and is getting shipped back to the warehouse she will not get it until Tues...now at this point I am completely distraught and my mother is furious. My mother calls her and gets the order # and phone # to the compnay and speaks to them and makes sure it will be there Tuesday. FINALLY it arrived Tues-3 weeks until my wedding!!!! We made an appt to pick it up and when my mother and I went in...it just so happened that Alyssa was not there that day. We picked up the dress and left. I would not spend anymore of my time or $ on that boutique and I really do not reccommend any one else to use there services as well. If you do not believe me just read some other reviews at Yahoo They are very unorganized-the employess had trouble even finding my order when I went to pick up the dress. They have binders upon binders with sheets of notebook paper-it is 2008 and you are a business you do not scribble things down on loose leaf paper...there needs to be some sort of organization and responsibility!!!!

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1 out of 1 people found this review helpful.

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I went to some other larger chain stores and was so dissapointed. Here, they brought me out 5 dresses after I described what I wanted and the 2nd one was it!

The alterations were perfect and everyone has been so pleasant. This was onr of the easiest parts of planning my wedding.

5
★★★★★

I went to some other larger chain stores and was so dissapointed. Here, they brought me out 5 dresses after I described what I wanted and the 2nd one was it!

The alterations were perfect and everyone has been so pleasant. This was onr of the easiest parts of planning my wedding.

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0 out of 1 people found this review helpful.

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about the only thing that has impressed me, is the owner herself. she was wonderful but her associates were young, and a bit on the snooty side.

i paid extra for a rush delivery for my bridesmaid dresses, and when we called to see if they were in, we got a "o, yeh they're here". Like hello were you going to call, how long have they been there?????

and don't buy your dress in their basement sale, they treat you even worse then, and put it in a garbage bag!

shop around!!!!

1
★☆☆☆☆

about the only thing that has impressed me, is the owner herself. she was wonderful but her associates were young, and a bit on the snooty side.

i paid extra for a rush delivery for my bridesmaid dresses, and when we called to see if they were in, we got a "o, yeh they're here". Like hello were you going to call, how long have they been there?????

and don't buy your dress in their basement sale, they treat you even worse then, and put it in a garbage bag!

shop around!!!!

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1 out of 1 people found this review helpful.

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I went to 3 different bridal shops. Without fail this was the best shop. They were helpful and wonderful and I love them. When I found out they'd be changing owners, I was nervous. No need to be! As Tierneys they are just as fantastic. I recommed everyone go there.

PROS: Everything
CONS: Nothing

5
★★★★★

I went to 3 different bridal shops. Without fail this was the best shop. They were helpful and wonderful and I love them. When I found out they'd be changing owners, I was nervous. No need to be! As Tierneys they are just as fantastic. I recommed everyone go there.

PROS: Everything
CONS: Nothing

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0 out of 1 people found this review helpful.

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I had a very nice experience at Mary Lou's Bridals. I went to four other shops before finding Mary Lou's. I am having a 1940's winter wedding and wanted a very simple elegant silk gown. They brought out 8 dresses and "WOW" fell in love with the first one. I tried all eight but my assistant new the first one was "THE ONE"! Great people friendly and helpful. Know what you want in a dress and be willing to try on everything they suggest according to the details you give them. No bride should go to a bridal shop with no idea of her dress or theme. Highly recommend!!

4
★★★★☆

I had a very nice experience at Mary Lou's Bridals. I went to four other shops before finding Mary Lou's. I am having a 1940's winter wedding and wanted a very simple elegant silk gown. They brought out 8 dresses and "WOW" fell in love with the first one. I tried all eight but my assistant new the first one was "THE ONE"! Great people friendly and helpful. Know what you want in a dress and be willing to try on everything they suggest according to the details you give them. No bride should go to a bridal shop with no idea of her dress or theme. Highly recommend!!

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First of all, a 12 year old helped me. She must have been the daughter of the owner. I can't say for sure that she was 12, but she was young. Second of all, the gowns were not on display; they were stored in the basement. So you had to describe what you wanted, and then the girl would bring it to you. I had a hard time describing what I liked and she never got me anything I wanted. It was a very strange experience to not be able to look at the gowns yourself. I would never go back there.

1
★☆☆☆☆

First of all, a 12 year old helped me. She must have been the daughter of the owner. I can't say for sure that she was 12, but she was young. Second of all, the gowns were not on display; they were stored in the basement. So you had to describe what you wanted, and then the girl would bring it to you. I had a hard time describing what I liked and she never got me anything I wanted. It was a very strange experience to not be able to look at the gowns yourself. I would never go back there.

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1 out of 1 people found this review helpful.

 

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