Livingston Vacuum Ctr

★★★☆☆
In business Since 1955, We Must Be doing Something Right.
  • 599 South Livingston Ave

    Livingston, NJ 07039

    Map & Directions
  • 973-992-6151

About Livingston Vacuum Ctr

Categories
Details
Hours
9:00am- 5:30 pm M-F 9:00am - 4:00 pm Sat. Sunday Closed
Special Offer
Service
3.0 2
Hi! Sign in to let us know how Livingston Vacuum Ctr was?
Write a Review
.

Called Dyson and they referred me to Nutley Vacuum (they own three stores - other two are J&S Vacuum Co. and Livingston Vacuum Co.). Vacuum would not stand upright. Unit was off the track.

Dyson authorized them to complete the repair of my dyson DC25 ball vacuum

Nutley Vacuum claimed that it was due to unit needing to be cleaned and serviced. Claimed that cleaning and service needs to be done every year. A $70 job. The telescoping wand also did not work. Complained to Dyson who of course took Nutley Vacuum's ridiculous explanation but offered to "let management know".

Nutley claimed that the vacuum needed a part that was covered but also needed to be serviced and cleaned. While Dyson may not have to cover a vacuum that has a sock stuck in it, nutley apparently uses Dyson's policy to allow them to charge customers for covered warranty service. As soon as you walk in, they claim that the unit needs a $70 cleaning every year and they automatically blame any defects on that.

I have never heard of anyone being charged for a Warrantied repair. Dyson should not be letting them double dip.

1
★☆☆☆☆

Called Dyson and they referred me to Nutley Vacuum (they own three stores - other two are J&S Vacuum Co. and Livingston Vacuum Co.). Vacuum would not stand upright. Unit was off the track.

Dyson authorized them to complete the repair of my dyson DC25 ball vacuum

Nutley Vacuum claimed that it was due to unit needing to be cleaned and serviced. Claimed that cleaning and service needs to be done every year. A $70 job. The telescoping wand also did not work. Complained to Dyson who of course took Nutley Vacuum's ridiculous explanation but offered to "let management know".

Nutley claimed that the vacuum needed a part that was covered but also needed to be serviced and cleaned. While Dyson may not have to cover a vacuum that has a sock stuck in it, nutley apparently uses Dyson's policy to allow them to charge customers for covered warranty service. As soon as you walk in, they claim that the unit needs a $70 cleaning every year and they automatically blame any defects on that.

I have never heard of anyone being charged for a Warrantied repair. Dyson should not be letting them double dip.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We went to Livingston Vacuum several years ago for the first time. We needed repairs/service on our vacuum. The sales people were very knowledgeable and helpful. Recently, we went back for a new vacuum. They did not try and sell us the most expensive one but rather helped us define what we needed and which vacuum met those needs.

We had such a good experience that we will continue to go back for repairs/service.

5
★★★★★

We went to Livingston Vacuum several years ago for the first time. We needed repairs/service on our vacuum. The sales people were very knowledgeable and helpful. Recently, we went back for a new vacuum. They did not try and sell us the most expensive one but rather helped us define what we needed and which vacuum met those needs.

We had such a good experience that we will continue to go back for repairs/service.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Livingston Vacuum Ctr, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review