Bearett, A, Dds - Belbar Dental Assoc

★★☆☆☆

About Bearett, A, Dds - Belbar Dental Assoc

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Health & Medical

Health & Medical
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1.5 2
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Try to make an appointment and no one answers the phone. Leave a message and no one calls you back. Finally get someone to actually answer the phone, tell them you have a horrible toothache and are told they don't have an appointment until 5 days later. You say fine, because you have no other choice, as this is the dentist you chose for your insurance. The dentist's office calls back to say they had a cancellation and can fit you in today. Great! Things are looking up, right? Nope! Arrive at the office only to find it completely empty. Wait for 45 minutes and still not a soul in sight. You, along with other waiting patients eventually leave. You call the office again after traveling back home and are told the office went out to lunch 15 minutes before your scheduled appointment. No apologies, no offer to reschedule and a nasty attitude on the phone. The receptionist actually hung up on us when annoyance was voiced.

Absolutely the most UNPROFESSIONAL experience with a medical professional EVER!

1
★☆☆☆☆

Try to make an appointment and no one answers the phone. Leave a message and no one calls you back. Finally get someone to actually answer the phone, tell them you have a horrible toothache and are told they don't have an appointment until 5 days later. You say fine, because you have no other choice, as this is the dentist you chose for your insurance. The dentist's office calls back to say they had a cancellation and can fit you in today. Great! Things are looking up, right? Nope! Arrive at the office only to find it completely empty. Wait for 45 minutes and still not a soul in sight. You, along with other waiting patients eventually leave. You call the office again after traveling back home and are told the office went out to lunch 15 minutes before your scheduled appointment. No apologies, no offer to reschedule and a nasty attitude on the phone. The receptionist actually hung up on us when annoyance was voiced.

Absolutely the most UNPROFESSIONAL experience with a medical professional EVER!

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I do not recommend this facility to anybody. We tried to establish ourselves with this Doctor after recently moving from Florida. We have had 2 scheduled appointments. Both times the office called us to either cancel or try to reschedule us 2 hours before our scheduled appointment so that the Doctor could leave early. They require 24 hour notice from patients to cancel; however, they do not give patients the same courtesy. The office staff tells you that they call you when they do not. They say that they have filed insurance claims; however, the insurance company never receives them. Overall, this is a poorly run facility. I would not send anybody here.

2
★★☆☆☆

I do not recommend this facility to anybody. We tried to establish ourselves with this Doctor after recently moving from Florida. We have had 2 scheduled appointments. Both times the office called us to either cancel or try to reschedule us 2 hours before our scheduled appointment so that the Doctor could leave early. They require 24 hour notice from patients to cancel; however, they do not give patients the same courtesy. The office staff tells you that they call you when they do not. They say that they have filed insurance claims; however, the insurance company never receives them. Overall, this is a poorly run facility. I would not send anybody here.

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