Mini Trail Bikes Inc

★★☆☆☆
  • 307 N White Horse Pike

    Laurel Springs, NJ 08021

    Map & Directions
  • 856-783-5932

About Mini Trail Bikes Inc

Sports & Recreation

Sports & Recreation
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LIARS!! CON ARTISTS!! RUDE!! STAY AWAY!!
THE WHOLE FAMILY/ STAFF that work there are extremely difficult to deal with. They are unfair , unreliable and do not conduct themselves in a professional way. They are hot headed "boys".
The only reason they are still in business is from ripping people off, over charging , and because they are one of the only " motor sports " retailers around, in an old building that is dirt cheap in Lindenwold, NJ.
All of their products are NON RETURNABLE- non refundable and non exchangeable. We were coerced to purchase a "buggy" / go cart ,for our 9 & 14 yr. old by Kenny. DO NOT buy this vehicle!!
This is an adult product. It clearly states 16 and up on the operator manual, wich we never received. It is unsafe and difficult to ride. It needs a trailer and can not be stored efficiently. Within hours we regretted our purchase. We were never given or never signed a receipt or a contract! They made fraudulent "swipes " / transactions on our credit card over 48 hours after the purchase! The children are too small and will get hurt. By the way, my children heard their swearing and made comments on how weird and awkward their staff were. We tried talking to everyone there in a professional way to try and resolve the issue.
They talk over top of you , do not show you respect and have no customers service values. Stay away from mini trails !! Find another dealer!! You will not be happy !! Believe me!! I wish I read these reviews before I entered this place!! Others share my experience!! Read more reviews!! Over 40 years of unhappy customers!! This is a 5 star circus - not 5 star service. Everyone states their too busy at the time to help , but there are never anyone customers!

1
★☆☆☆☆

LIARS!! CON ARTISTS!! RUDE!! STAY AWAY!!
THE WHOLE FAMILY/ STAFF that work there are extremely difficult to deal with. They are unfair , unreliable and do not conduct themselves in a professional way. They are hot headed "boys".
The only reason they are still in business is from ripping people off, over charging , and because they are one of the only " motor sports " retailers around, in an old building that is dirt cheap in Lindenwold, NJ.
All of their products are NON RETURNABLE- non refundable and non exchangeable. We were coerced to purchase a "buggy" / go cart ,for our 9 & 14 yr. old by Kenny. DO NOT buy this vehicle!!
This is an adult product. It clearly states 16 and up on the operator manual, wich we never received. It is unsafe and difficult to ride. It needs a trailer and can not be stored efficiently. Within hours we regretted our purchase. We were never given or never signed a receipt or a contract! They made fraudulent "swipes " / transactions on our credit card over 48 hours after the purchase! The children are too small and will get hurt. By the way, my children heard their swearing and made comments on how weird and awkward their staff were. We tried talking to everyone there in a professional way to try and resolve the issue.
They talk over top of you , do not show you respect and have no customers service values. Stay away from mini trails !! Find another dealer!! You will not be happy !! Believe me!! I wish I read these reviews before I entered this place!! Others share my experience!! Read more reviews!! Over 40 years of unhappy customers!! This is a 5 star circus - not 5 star service. Everyone states their too busy at the time to help , but there are never anyone customers!

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Most horrible customer and repair service!! They love to yell at customers and put u down for asking a simple question!! They say the same things OVER AND OVER......We have been in business over 40 years...blah...blah...blah.....we have the quickest repair....blah...blah...blah....they charged me 330 bucks for a repair...bike broke down VERY NEXT DAY!!! Took it back.....said it was dirt in carb.....drove home....bike broke down one week later...keep in mind this place is over an hour drive one way for me!! The past 2 times I picked it up they said....it runs Great....we won't be seeing you for a while!!!! They knew they would be seeing me because they sabatoged my bike!! I drop off bike.... Mark said we will call u tomorrow....no call Friday,sat....I called Monday ....Mark starting yelling about how busy they were on Saturday ....yelling that they will call me.....I wait.....we have a flooding storm on Tuesday ...I call Wednesday ....Mark starts yelling again.....I just wanted to make sure my bike was ok.....long story short....I went unannounced on Friday ....and picked up my bike...the motor was in a box taped to the seat...I found a new HONEST mechanic....in south jersey...if you need his number just ask....he is in Oceanview near marmora NJ....My new mechanic laughed when he saw they charged me 8.95 for a spark plug!!!.

1
★☆☆☆☆

Most horrible customer and repair service!! They love to yell at customers and put u down for asking a simple question!! They say the same things OVER AND OVER......We have been in business over 40 years...blah...blah...blah.....we have the quickest repair....blah...blah...blah....they charged me 330 bucks for a repair...bike broke down VERY NEXT DAY!!! Took it back.....said it was dirt in carb.....drove home....bike broke down one week later...keep in mind this place is over an hour drive one way for me!! The past 2 times I picked it up they said....it runs Great....we won't be seeing you for a while!!!! They knew they would be seeing me because they sabatoged my bike!! I drop off bike.... Mark said we will call u tomorrow....no call Friday,sat....I called Monday ....Mark starting yelling about how busy they were on Saturday ....yelling that they will call me.....I wait.....we have a flooding storm on Tuesday ...I call Wednesday ....Mark starts yelling again.....I just wanted to make sure my bike was ok.....long story short....I went unannounced on Friday ....and picked up my bike...the motor was in a box taped to the seat...I found a new HONEST mechanic....in south jersey...if you need his number just ask....he is in Oceanview near marmora NJ....My new mechanic laughed when he saw they charged me 8.95 for a spark plug!!!.

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1 out of 1 people found this review helpful.

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Do not shop here. The 2 owners are a disgrace. They are rude, confrontational, and do not have any type of customer service. They sold me a used go kart that they passed off for new and when i wanted a replacement because it was a lemon(it was broken 3 times within a 1 month period) they basically told me to f*** off. All sales are final here, but no one would know that until AFTER you make the purchase. I will never step foot in this place again. I am bringing my kart to north jersey for service now. I called the manufacturer of the karts and they told me to never go back there again. They also use the term...."pound of flesh" a lot. They are so used to people complaining, they have every answer in the book. They should be ashamed of themselves. I am surprised they are still in business.

1
★☆☆☆☆

Do not shop here. The 2 owners are a disgrace. They are rude, confrontational, and do not have any type of customer service. They sold me a used go kart that they passed off for new and when i wanted a replacement because it was a lemon(it was broken 3 times within a 1 month period) they basically told me to f*** off. All sales are final here, but no one would know that until AFTER you make the purchase. I will never step foot in this place again. I am bringing my kart to north jersey for service now. I called the manufacturer of the karts and they told me to never go back there again. They also use the term...."pound of flesh" a lot. They are so used to people complaining, they have every answer in the book. They should be ashamed of themselves. I am surprised they are still in business.

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2 out of 2 people found this review helpful.

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Beware: Mini Trail Bikes sold us a lemon dune buggy . They are rude and so nasty. They refuse to do warranty work after only one day of owning the buggy and ruined my sons christmas by not even able to repair a brand new buggy that THEY built. You mine as well flush your money down the toilet and save yourself a lot of aggravation dealing with two of the most rude unfriendly owners that do not back the product that they fooled you into buying , after only owning it for 3 weeks ask us to find another service repair shop.....really?

1
★☆☆☆☆

Beware: Mini Trail Bikes sold us a lemon dune buggy . They are rude and so nasty. They refuse to do warranty work after only one day of owning the buggy and ruined my sons christmas by not even able to repair a brand new buggy that THEY built. You mine as well flush your money down the toilet and save yourself a lot of aggravation dealing with two of the most rude unfriendly owners that do not back the product that they fooled you into buying , after only owning it for 3 weeks ask us to find another service repair shop.....really?

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2 out of 2 people found this review helpful.

.

I am so sorry I ever stepped foot into this place!! They are mean, nasty, poor quality!!! The worst customer service I ever experienced !! I warned you!!!

1
★☆☆☆☆

I am so sorry I ever stepped foot into this place!! They are mean, nasty, poor quality!!! The worst customer service I ever experienced !! I warned you!!!

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1 out of 1 people found this review helpful.

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A nightmare! The back wheel of my moped got stolen, requiring me to replace the back wheel and rear brake assembly, which is attached to the wheel of my Tomos Moped. Mini Trail is the only dealer for Tomos in the entire Philadelphia area,

3
★★★★★

A nightmare! The back wheel of my moped got stolen, requiring me to replace the back wheel and rear brake assembly, which is attached to the wheel of my Tomos Moped. Mini Trail is the only dealer for Tomos in the entire Philadelphia area,

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They are the only dealer in the area to carry Carter Go Cart Parts and the prices are grossly overpriced. You can order the parts directly from Carter or another website that carries carter products alot cheaper.

2
★★☆☆☆

They are the only dealer in the area to carry Carter Go Cart Parts and the prices are grossly overpriced. You can order the parts directly from Carter or another website that carries carter products alot cheaper.

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3 out of 3 people found this review helpful.

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This place has been here for a long time. They carry all the top name bikes with a good selection. They are expensive but they are good at servicing.

3
★★★☆☆

This place has been here for a long time. They carry all the top name bikes with a good selection. They are expensive but they are good at servicing.

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0 out of 1 people found this review helpful.

 

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