Finale

★★★☆☆
40.4964 -74.445
Map and Directions to Finale

732-828-2122

120 Albany St Ste 3

New Brunswick, NJ

08901

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About Finale

Hours
Mon - Fri, 10am - 8pm; Sat, 10am - 9pm; Sun, 11am - 6pm

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Reviews 1 - 13 of 13.
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ReturnPolicy Sucks like a Motherrr! Yes, Nice, they replaced a few employees... but friendly employees don't hold a candle to Ridiculous, non customer-oriented, Store Policies & Practices.

Clothes are cute and trendy, but highly overpriced for such low-end (nice "looking") POOR QUALITY GARMENTS! Quite often you will find a rip, tear, and/or some sort of irregular appearance as early as a mere try-on in the fitting room. Knowing that these clothes are of poor quality, some will continue to shop there if unable to get to a REAL STORE for a last minute item.

I purchased a pair of pants from Finale for my first day at work. Tried them on, looked great, were on clearance for $15, previously $30 (hah, glad I didnt find them when they were $30) & took them home. The next morning before work, I took them out of the bag, put them on, and went in to work for training. During a break to the bathroom I was checking myself out in the bathroom mirror & found that my rear end had been exposed (the whole time I walked away from the training class, no one said a thing) by an awfully large & growing tear (the kind you get from old stale fabrics). I had to take off my blazer, tie it around my waist, and excuse myself from the entire rest of the training.

I just knew according to basic rules of Customer Service that Finale would accept the item I bought the evening before which turned out to be worthless. To my surprise, they told me I could only EXCHANGE my item for another size of the EXACT SAME ITEM... not only was I NOT INTERESTED in having the same experience with ANOTHER ONE of the same exact manufactured pieces of trash, but they no longer had my size and despite my horrific story, would not even let me choose another pair of equal or lesser value. These pants only lasted ONE HOUR!!! Unacceptable!

This is poor customer service and their store policies were not designed with their customers in mind. The only reason this store has remained in operation downtown, is because they basically are THE ONLY womens clothing store in the area (aside from limited assortments at Rainbow). Rainbows Garments are of a higher quality make, though maybe not design. When I requested the Owners Information they were not willing to cooperate. WHO OWNS THIS DEN OF DESTRUCTIVE FASHION!?

1
★☆☆☆☆

ReturnPolicy Sucks like a Motherrr! Yes, Nice, they replaced a few employees... but friendly employees don't hold a candle to Ridiculous, non customer-oriented, Store Policies & Practices.

Clothes are cute and trendy, but highly overpriced for such low-end (nice "looking") POOR QUALITY GARMENTS! Quite often you will find a rip, tear, and/or some sort of irregular appearance as early as a mere try-on in the fitting room. Knowing that these clothes are of poor quality, some will continue to shop there if unable to get to a REAL STORE for a last minute item.

I purchased a pair of pants from Finale for my first day at work. Tried them on, looked great, were on clearance for $15, previously $30 (hah, glad I didnt find them when they were $30) & took them home. The next morning before work, I took them out of the bag, put them on, and went in to work for training. During a break to the bathroom I was checking myself out in the bathroom mirror & found that my rear end had been exposed (the whole time I walked away from the training class, no one said a thing) by an awfully large & growing tear (the kind you get from old stale fabrics). I had to take off my blazer, tie it around my waist, and excuse myself from the entire rest of the training.

I just knew according to basic rules of Customer Service that Finale would accept the item I bought the evening before which turned out to be worthless. To my surprise, they told me I could only EXCHANGE my item for another size of the EXACT SAME ITEM... not only was I NOT INTERESTED in having the same experience with ANOTHER ONE of the same exact manufactured pieces of trash, but they no longer had my size and despite my horrific story, would not even let me choose another pair of equal or lesser value. These pants only lasted ONE HOUR!!! Unacceptable!

This is poor customer service and their store policies were not designed with their customers in mind. The only reason this store has remained in operation downtown, is because they basically are THE ONLY womens clothing store in the area (aside from limited assortments at Rainbow). Rainbows Garments are of a higher quality make, though maybe not design. When I requested the Owners Information they were not willing to cooperate. WHO OWNS THIS DEN OF DESTRUCTIVE FASHION!?

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.

I love the clothes at Finale but the customer service sucks. They are extremely snooty and they do not provide customers with any assistance. It is so unfortunate bc I like the clothes and prices, but ifthe owner wants to keep his business running, he'll find some new hires or continue losing business, like mine!

2
★★☆☆☆

I love the clothes at Finale but the customer service sucks. They are extremely snooty and they do not provide customers with any assistance. It is so unfortunate bc I like the clothes and prices, but ifthe owner wants to keep his business running, he'll find some new hires or continue losing business, like mine!

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so here is what i have to say about this store...i love the clothes there but thats about the only "good" thing i could say about this store and i do agree with more than half of theses reviews. but as far for the employees...they are HORRIBLE!! always giving dirty looks and talking about the customers even when they are 2 feet away from them....everytime i look at the shoes and i try to ask for a pair in my size either the employees will ignore me n i have to walk over to them and ask them and then they have the worlds biggest attitude! i try not to ask for much of anything when i walk in but sometimes its just annoying to think that they are just talking bad about you.

3
★★★☆☆

so here is what i have to say about this store...i love the clothes there but thats about the only "good" thing i could say about this store and i do agree with more than half of theses reviews. but as far for the employees...they are HORRIBLE!! always giving dirty looks and talking about the customers even when they are 2 feet away from them....everytime i look at the shoes and i try to ask for a pair in my size either the employees will ignore me n i have to walk over to them and ask them and then they have the worlds biggest attitude! i try not to ask for much of anything when i walk in but sometimes its just annoying to think that they are just talking bad about you.

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.

i must say that the people working at finale have always been polite to me. coming from a person that has worked in retail i know for a fact that some people that come into the store are obnoxious and it is human nature to react back to that. Like asking for millions of things and then not buying anything. I cant agree with many of the reviews but I feel like we should give people a break we don't know if theyre having a bad day so everyone on here judging others shouldn't because at the end of the day your not in their position to talk. I love finale clothes and most of the people that work there are sweet.

4
★★★★☆

i must say that the people working at finale have always been polite to me. coming from a person that has worked in retail i know for a fact that some people that come into the store are obnoxious and it is human nature to react back to that. Like asking for millions of things and then not buying anything. I cant agree with many of the reviews but I feel like we should give people a break we don't know if theyre having a bad day so everyone on here judging others shouldn't because at the end of the day your not in their position to talk. I love finale clothes and most of the people that work there are sweet.

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I use to be a great fan of Finale. Really adored the place. The selection is good with some really interesting pieces, but in the last few years the quality of the clothes is embarassing. Not well constructed, beat up looking and stitching that would have been accomplished better with a stapler.

Yes they are inexpensive, but the clothes have looked a lot better in the past. I wouldn't be surprised if in the near future the clothes were made of grade-school felt and glue.

If you are in a pinch, it may be fine for a disposable outfit. It's just a little sad becuase it seemed to have much more potential than that for a while.

If you have time and transportation, I would suggest going to more reputable clothing stores. There are always sales or coupons that make prices more budget friendly.

Regarding the customer service, maybe they give a bonus for the least helpful staff memeber???

2
★★☆☆☆

I use to be a great fan of Finale. Really adored the place. The selection is good with some really interesting pieces, but in the last few years the quality of the clothes is embarassing. Not well constructed, beat up looking and stitching that would have been accomplished better with a stapler.

Yes they are inexpensive, but the clothes have looked a lot better in the past. I wouldn't be surprised if in the near future the clothes were made of grade-school felt and glue.

If you are in a pinch, it may be fine for a disposable outfit. It's just a little sad becuase it seemed to have much more potential than that for a while.

If you have time and transportation, I would suggest going to more reputable clothing stores. There are always sales or coupons that make prices more budget friendly.

Regarding the customer service, maybe they give a bonus for the least helpful staff memeber???

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.

having worked there I can tell you that the work ethic of ONE person in management including the OWNER is very corrupt. They do not care about the employees and fair treatment. Instead the owner sides with the one male manager who exaggerates stories about other employees who may not be his best friend. The clothes and the shoes are great and priced well and the rest of the employees and the general manager are great people who love to help customers shop. If they are in a bad mood like some of these reviews hint, it is because of the poor treatment they receive at their job. Don't hold it against them.

3
★★★☆☆

having worked there I can tell you that the work ethic of ONE person in management including the OWNER is very corrupt. They do not care about the employees and fair treatment. Instead the owner sides with the one male manager who exaggerates stories about other employees who may not be his best friend. The clothes and the shoes are great and priced well and the rest of the employees and the general manager are great people who love to help customers shop. If they are in a bad mood like some of these reviews hint, it is because of the poor treatment they receive at their job. Don't hold it against them.

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0 out of 1 people found this review helpful.

.

I am a student at rutgers and I go to Finale sometimes to shop for cute inexpensive clothes. I have reallyyy big issues with finding the perfect pair of jeans but somehow their jeans fit me perfectly! I don't know if it's for everyone but I was surprised because I'm really picky with pants. However, I would also have to slightly agree with the customer service. I HATE when an employee doesn't act appropriately. It leaves a badd impression. That's why I want to work there because I'm naturally nice, and sometimes I'm awkward but I'd rather be awkward and funny than rude. I think I'm gonna do that soon. wish me luck! :)

4
★★★★☆

I am a student at rutgers and I go to Finale sometimes to shop for cute inexpensive clothes. I have reallyyy big issues with finding the perfect pair of jeans but somehow their jeans fit me perfectly! I don't know if it's for everyone but I was surprised because I'm really picky with pants. However, I would also have to slightly agree with the customer service. I HATE when an employee doesn't act appropriately. It leaves a badd impression. That's why I want to work there because I'm naturally nice, and sometimes I'm awkward but I'd rather be awkward and funny than rude. I think I'm gonna do that soon. wish me luck! :)

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.

the clothes are decent, however their customer service is horrible. the people working there are useless and ive never had a good experience customer service wise shopping there, they're just plain rude and obnoxiousness.

2
★★☆☆☆

the clothes are decent, however their customer service is horrible. the people working there are useless and ive never had a good experience customer service wise shopping there, they're just plain rude and obnoxiousness.

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.

Finale has a good selection of clothes most of the time. They are in style and mostly affordable. (But I am a college student so nothing is really affordable) ... However the staff is a bunch of jerks! They are always so mean for no reason at all and give the biggest attitude! I mean what happened to customer service??? I guess finale left that day out during training! It usually makes me not want to shop there at all but being stuck on campus we students really don't have many other options.

3
★★★☆☆

Finale has a good selection of clothes most of the time. They are in style and mostly affordable. (But I am a college student so nothing is really affordable) ... However the staff is a bunch of jerks! They are always so mean for no reason at all and give the biggest attitude! I mean what happened to customer service??? I guess finale left that day out during training! It usually makes me not want to shop there at all but being stuck on campus we students really don't have many other options.

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2 out of 2 people found this review helpful.

.

We've been to Finale yesterday,and our experience was horrible. They should probably keep a signboard outside,stating "no kids allowed".We took our kids along,and kids were behaving like kids!!!We moms were trying to calm them down,but they were running here and there.So, one of us took the kids out, and i happened to be inside and doing my shopping. 2 of the staff were talking purposely, so that i should hear.So they go like this,"whenever kids come to the shop,i would want to kill them".And 'If it was my mom,she would have smacked me".Man...am i happy to hear this. just left everything,and said GOOD BYE to Finale finally.

1
★☆☆☆☆

We've been to Finale yesterday,and our experience was horrible. They should probably keep a signboard outside,stating "no kids allowed".We took our kids along,and kids were behaving like kids!!!We moms were trying to calm them down,but they were running here and there.So, one of us took the kids out, and i happened to be inside and doing my shopping. 2 of the staff were talking purposely, so that i should hear.So they go like this,"whenever kids come to the shop,i would want to kill them".And 'If it was my mom,she would have smacked me".Man...am i happy to hear this. just left everything,and said GOOD BYE to Finale finally.

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2 out of 2 people found this review helpful.

.

finale is a great store with a huge selection of clothing. whether you're looking for something stylish or versatile to wear to work, or you just want some hot jeans and a great top to party in, this is the place to go. the prices are amazing, and extremely affordable. what you don't find often in cheaper priced clothing is good material that holds up well. finale's cherry picked items last forever, and can give you a whole new wardrobe for under $100-accessories and shoes included! definitely a great place to shop. and it is conveniently located in downtown new brunswick for rutgers students, as well as for professional businesswoman who work in the neighborhood. there is no other store in the area like it.

5
★★★★★

finale is a great store with a huge selection of clothing. whether you're looking for something stylish or versatile to wear to work, or you just want some hot jeans and a great top to party in, this is the place to go. the prices are amazing, and extremely affordable. what you don't find often in cheaper priced clothing is good material that holds up well. finale's cherry picked items last forever, and can give you a whole new wardrobe for under $100-accessories and shoes included! definitely a great place to shop. and it is conveniently located in downtown new brunswick for rutgers students, as well as for professional businesswoman who work in the neighborhood. there is no other store in the area like it.

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.

My girlfriend likes this store and I was taken here a few times. She likes the discount rack and the well-priced accessories. When I went back alone to buy something she liked, the staff was not all that helpful finding the right item, so I ended up not getting it. You need to park in the Ferren Deck to visit this store and they have an attractive storefront. A little pricy for everday clothes, so I would only reccomend this store if you're planning on getting something nice for going out.

3
★★★☆☆

My girlfriend likes this store and I was taken here a few times. She likes the discount rack and the well-priced accessories. When I went back alone to buy something she liked, the staff was not all that helpful finding the right item, so I ended up not getting it. You need to park in the Ferren Deck to visit this store and they have an attractive storefront. A little pricy for everday clothes, so I would only reccomend this store if you're planning on getting something nice for going out.

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.

Great little shop on Albany St. in New Brunswick. Trendy clothes at floor prices. Always a good deal to eb had here, and their clothes hold up great! If you are looking for cute, stylish businesswear or just something to wear to the next party, Finale is your place.

5
★★★★★

Great little shop on Albany St. in New Brunswick. Trendy clothes at floor prices. Always a good deal to eb had here, and their clothes hold up great! If you are looking for cute, stylish businesswear or just something to wear to the next party, Finale is your place.

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