Comp Usa

★★☆☆☆
  • 23656 U.S. 19 north

    Clearwater, FL 33765

    Map & Directions
  • 727-669-7100

About Comp Usa

Hours
Mon - Fri, 10am - 9pm; Sat, 9am - 10pm; Sun, 10am - 7pm

Shopping

Shopping
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2.0 3
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.

I went in to purchase several computers for my business. I found the one I wanted and located a sales person. He then said "let me check to see if we have it." After waiting nearly 30 minutes he told me they did not have them and he can order them but it would take 2 weeks to get them. He then proceeded to tell me the Tampa store had them in stock.

I head over to the Tampa store and after locating a sales person who then had to get the warehouse manager and store manager involved looking for the computers. After another hour they come back and say they cannot sell them until tomorrow because they are in a ad. My question was why did the Clearwater store send me here. The store manager said he doesnt know and I would have to ask them.

I call the Clearwater store 3 times. On hold more than 15 minutes each time and then they ask for my number and someone will call me back. 6 hours later I call back and spend another 30 minutes on hold. I get a manager and explain the situation and she tells me " I have no idea what to say" Sorry!

What kind of customer service is that?

1
★☆☆☆☆

I went in to purchase several computers for my business. I found the one I wanted and located a sales person. He then said "let me check to see if we have it." After waiting nearly 30 minutes he told me they did not have them and he can order them but it would take 2 weeks to get them. He then proceeded to tell me the Tampa store had them in stock.

I head over to the Tampa store and after locating a sales person who then had to get the warehouse manager and store manager involved looking for the computers. After another hour they come back and say they cannot sell them until tomorrow because they are in a ad. My question was why did the Clearwater store send me here. The store manager said he doesnt know and I would have to ask them.

I call the Clearwater store 3 times. On hold more than 15 minutes each time and then they ask for my number and someone will call me back. 6 hours later I call back and spend another 30 minutes on hold. I get a manager and explain the situation and she tells me " I have no idea what to say" Sorry!

What kind of customer service is that?

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They were good while they were available in NJ. This location is now a Staples. Visit their website for details. Visit their surviving competitors' stores for walk-in deals.

3
★★★☆☆

They were good while they were available in NJ. This location is now a Staples. Visit their website for details. Visit their surviving competitors' stores for walk-in deals.

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Very difficult to deal with this place. Sales clerks are not that knowledgeable and they never return your phone calls. They do a horrible job repairing computers too. Be careful with them.

2
★★☆☆☆

Very difficult to deal with this place. Sales clerks are not that knowledgeable and they never return your phone calls. They do a horrible job repairing computers too. Be careful with them.

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