Davidson Plumbing Supply Inc

Rude customer service. They do not meet their own deadlines, postoponed my order several times and every time I had to take time off work and go to the store in person because they did not want to resolve issues over the phone, even though when I placed my order, they had assured me that should any issues arise, they will be taken care of over the phone. Also, single female buyers get treated noticeably worse than male buyers or couples.

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I called ahead and they found the part I needed in stock. It was waiting for me at the front when I got there. I had called many other plumbing supply stores and they were the only ones to have it. Next time I need something, I'll try there first.

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0 out of 1 people found this review helpful.

Awful, most horrible, rude customer service from any place I have ever encountered. In the showroom, the process of waiting for your turn is ridiculous because they don't have enough salespeople and then they really don't seem to have that many ideas if you want to do anything other than the most simple, stock cabinetry. They are not willing to work with you and even the cabinetry we ordered was an inch off here and there from what the manufacturer they use has published in their brochures. We live in a nice town in Bergen County and I would NEVER recommend them to anyone I know, in fact I would tell anyone to RUN away from this place. Do not even think about ordering countertops from them, they kept postponing order and delivery dates & had more attitude like they were doing the customer a favor.- again extremely rude and poor business from a company thats supposed to be in the service industry. So, we instead went straight to a local fabricator,installer who was $600 cheaper and as nice as could be in Hawthorne and everything was done in one week. Davidson is awful! Don't make the same mistake we made by even considering it in the first place. By the way, don't pay attention to Bob M below's review because they have 2 Bobs that work there! You can still get the cabinetry and countertops and plumbing fixtures you want by going elsewhere.

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1 out of 2 people found this review helpful.

I ordered a TOTO toilet and they told me that they would have it in 3-4 days. When I called them on those days they told me just another day or two. Then after that they said that it would be another week. The only thing they had to say was "sorry". I would never buy from them again. They were misleading in their delivery date. I could have brought something over the internet cheaper and it would have been delivered faster.

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1 out of 1 people found this review helpful.

i just read a bad review about davidson supply in paramus. i dont believe it every time i have been there ive been treated above and beyond expectations .thanks guys. your the best!!!
p.s sounds like she was late for her nail appointment !!! what a bone-head. you want service you wait your turn

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0 out of 1 people found this review helpful.

I've dealt with Davidson numerous times, always polite, no hassles & understanding. Works within you budget without any problem. Also, answers any question regardless of where you purchased the product. My first stop for plumbing and supplies is always DAVIDSON Plumbing.

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1 out of 2 people found this review helpful.

They are very knowledgeable and have a great supply of parts. they also have a showroom for plumbing fixtures. they have a small display but can order anything. parking is easy with lot in front. access is easy they are right on major highway on 17 south. i wish they opened earlier in the day. the guy behind the counter is always the same guy and knows everything. he is great to speak to if you are not sure about how to go about fixing something. their prices are reasonable also

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1 out of 1 people found this review helpful.