Forever Yours Bridal

★☆☆☆☆

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The people that run this business are the least professional sales associates I have ever met. My girls' dresses didnt get ordered until a month after they said they would be ordered, and weren't in until 2 weeks before my wedding. We called requesting tracking numbers for the items because they were blaming it on Fedex, but nobody every knew how to get those numbers. The owner and her employees yank you around and take no responsiblity for the inconvenience they cause. We were also told our dresses would be overnighted to the girls, but that didnt happen, and ground shipping further delayed their arrival. My advice, take your money and run, because they may appear nice and charming when your trying on bridal gowns, but they have no customer service skills or work ethic. Luckily, it alled worked out in the end, but the month leading up to my wedding was stressful due to this company.

0
★☆☆☆☆

The people that run this business are the least professional sales associates I have ever met. My girls' dresses didnt get ordered until a month after they said they would be ordered, and weren't in until 2 weeks before my wedding. We called requesting tracking numbers for the items because they were blaming it on Fedex, but nobody every knew how to get those numbers. The owner and her employees yank you around and take no responsiblity for the inconvenience they cause. We were also told our dresses would be overnighted to the girls, but that didnt happen, and ground shipping further delayed their arrival. My advice, take your money and run, because they may appear nice and charming when your trying on bridal gowns, but they have no customer service skills or work ethic. Luckily, it alled worked out in the end, but the month leading up to my wedding was stressful due to this company.

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I had a horrible experience with Forever Yours Bridal. They were extremely unprofessional and unhelpful. My dress came in late, and my girls' dresses were ordered so big that they had to get them reconstructed and paid over $100 in tailoring costs. If you ask the employees, they will tell you I got everything I ordered, but should that really be all they provide? You can order dresses online if that's all they are about. Buying your wedding dress should be special - go somewhere else!

0
★☆☆☆☆

I had a horrible experience with Forever Yours Bridal. They were extremely unprofessional and unhelpful. My dress came in late, and my girls' dresses were ordered so big that they had to get them reconstructed and paid over $100 in tailoring costs. If you ask the employees, they will tell you I got everything I ordered, but should that really be all they provide? You can order dresses online if that's all they are about. Buying your wedding dress should be special - go somewhere else!

Cons: customer service, sizing accuracy, delivery promptness

 

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