Lory's Lakeside

★★☆☆☆
  • 97 Church Ln

    North Brunswick, NJ 08902

    Map & Directions
  • 732-297-4104

About Lory's Lakeside

Hours
Sun 12pm-1am, Mon 4pm-1am, Tue-Fri 11am-2am, Sat 12pm-2am

Food

Food
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2.0 3
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.

I would give this place no stars if I could. I recently had a party here. BOY does Todd the owner nickel and dime you to death! The price starts out reasonable and low, and every single thing is added in, including soda! Soda is not included in a price for a catered party!!!! There is a 40 person minimum, and I told him I would have approximately 48 people. I had 46 show up. He makes you wear these ridiculous wrist bands so you do not cheat him on his money. After the food was finished being served I went to him and said that I had two people not show. He told me he would not adjust the bill down for the two people that would not be eating, and would not give me food for 2 to take home, but I should "enjoy" the wristbands because I paid for them!!!! Enjoy them how? We had ordered (for a separate price of course) a cake, which for some reason is also not included in the catering price. Guess what??? It didn't come with coffee!! I had to pay extra for coffee for my guests, and by the cup The best is that I then had to pay tax on the mandatory s20% service charge for the wait staff. I am pretty sure it is illegal to charge tax on a tip My husband had settled the bill, so I didn't see it until I got home. I immediately called Todd to ask why I had to pay tax on a tip, but he couldn't come to the phone. No surprise that even after I called 2 more times, he has not returned my call..Todd was nothing but inflexible the entire time we were trying to plan this thing. What a turn off. I will never ever go to this place again nor would I recommend it to anyone looking to cater a party. It is a nice atmosphere by the lake, but I will be passing the word around to stay away. Customer satisfaction means nothing to this business owner!

1
★☆☆☆☆

I would give this place no stars if I could. I recently had a party here. BOY does Todd the owner nickel and dime you to death! The price starts out reasonable and low, and every single thing is added in, including soda! Soda is not included in a price for a catered party!!!! There is a 40 person minimum, and I told him I would have approximately 48 people. I had 46 show up. He makes you wear these ridiculous wrist bands so you do not cheat him on his money. After the food was finished being served I went to him and said that I had two people not show. He told me he would not adjust the bill down for the two people that would not be eating, and would not give me food for 2 to take home, but I should "enjoy" the wristbands because I paid for them!!!! Enjoy them how? We had ordered (for a separate price of course) a cake, which for some reason is also not included in the catering price. Guess what??? It didn't come with coffee!! I had to pay extra for coffee for my guests, and by the cup The best is that I then had to pay tax on the mandatory s20% service charge for the wait staff. I am pretty sure it is illegal to charge tax on a tip My husband had settled the bill, so I didn't see it until I got home. I immediately called Todd to ask why I had to pay tax on a tip, but he couldn't come to the phone. No surprise that even after I called 2 more times, he has not returned my call..Todd was nothing but inflexible the entire time we were trying to plan this thing. What a turn off. I will never ever go to this place again nor would I recommend it to anyone looking to cater a party. It is a nice atmosphere by the lake, but I will be passing the word around to stay away. Customer satisfaction means nothing to this business owner!

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.

The food here is really good but unfortunately the quality of customer service is not up to the standard of the food. I have had two parties there. The first party was lovely, but the second party did not go so well. While our contract stated that our guests were to be served coffee, the manager not only neglected to put the coffee out but then insisted that I was lying when I told him that my contract included coffee. How embarrassing! My guests were finally served coffee but it was way after they had had dessert and half the people had already left. Later the manager apologized because when he dug out his contract he saw that I had in fact arranged for coffee. But with the apology, came another insult. Secondly, I arranged to have forty people there and the guy tried to tell me that I had agreed to pay for 46 people. Only 35 people had actually come to the party but the minimum was 40, which is why I had agreed to pay for that many people in the first place. The owner then said to me that he could "tell he was going to have trouble with me from the start." Obviously, he thought that I was going to be the kind of person he could get one over on but it turned out that I had everything in writing and had my contract with me. I would not reccomend this place to anyone for a party and that is a shame because it is really a nice place.

1
★☆☆☆☆

The food here is really good but unfortunately the quality of customer service is not up to the standard of the food. I have had two parties there. The first party was lovely, but the second party did not go so well. While our contract stated that our guests were to be served coffee, the manager not only neglected to put the coffee out but then insisted that I was lying when I told him that my contract included coffee. How embarrassing! My guests were finally served coffee but it was way after they had had dessert and half the people had already left. Later the manager apologized because when he dug out his contract he saw that I had in fact arranged for coffee. But with the apology, came another insult. Secondly, I arranged to have forty people there and the guy tried to tell me that I had agreed to pay for 46 people. Only 35 people had actually come to the party but the minimum was 40, which is why I had agreed to pay for that many people in the first place. The owner then said to me that he could "tell he was going to have trouble with me from the start." Obviously, he thought that I was going to be the kind of person he could get one over on but it turned out that I had everything in writing and had my contract with me. I would not reccomend this place to anyone for a party and that is a shame because it is really a nice place.

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1 out of 1 people found this review helpful.

.

This place isn't bad at all! I went here expecting it to be a generic seafood restaurant, but this place really passed my expectations! If you're looking for some good food, come here.

4
★★★★☆

This place isn't bad at all! I went here expecting it to be a generic seafood restaurant, but this place really passed my expectations! If you're looking for some good food, come here.

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