J Special Occasion & Bridal

★★★☆☆
40.9912 -74.0308
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201-666-6669

175 Center Ave

Westwood, NJ

07675

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Reviews 1 - 17 of 17.
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I would simply like to thank J Special Occasion for making this entire process so easy and enjoyable for myself and my daughter. I received many compliments for my dress, and my daughter looked absolutely amazing. Thank you so much, I know we were a handful!!! I highly recommend this shop to anyone who is looking for great service and a caring staff.

4
★★★★☆

I would simply like to thank J Special Occasion for making this entire process so easy and enjoyable for myself and my daughter. I received many compliments for my dress, and my daughter looked absolutely amazing. Thank you so much, I know we were a handful!!! I highly recommend this shop to anyone who is looking for great service and a caring staff.

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.

We purchsed 4 flower girl dresses/jr. bridesmaid dresses at this store. The owner took measurements and ordered the dresses. When they arrived, they were huge, several sizes too big for the girls. The owner took no responsibility but blamed me stating that I agreed to the size in the sizing chart. I am not a professional seamstress. That's why I went to a bridal salon with a professional to guide us. The owner wanted to do alterations for 75.00 on top of the 180.00 we already paid for the dresses! She was very rude and disrespectful, in front of my children. We are taking the dresses to alter somewhere else. This has been a very disappointing and terrible experience. Please read all the neg reviews before buying from this store. I wish I had... then we would not be in this situation right now.

1
★☆☆☆☆

We purchsed 4 flower girl dresses/jr. bridesmaid dresses at this store. The owner took measurements and ordered the dresses. When they arrived, they were huge, several sizes too big for the girls. The owner took no responsibility but blamed me stating that I agreed to the size in the sizing chart. I am not a professional seamstress. That's why I went to a bridal salon with a professional to guide us. The owner wanted to do alterations for 75.00 on top of the 180.00 we already paid for the dresses! She was very rude and disrespectful, in front of my children. We are taking the dresses to alter somewhere else. This has been a very disappointing and terrible experience. Please read all the neg reviews before buying from this store. I wish I had... then we would not be in this situation right now.

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.

I'm really suprised with some of the comments that were posted here especially after my experience. I on the other hand had such a great and wonderful experience with J Special Occ & Bridal.I loved the selction of dresses. The staff was extremely helpful with my whole process of selecting the perfect dress for me. I enjoyed working with them through the whole gown process. My alterations were done perfectly and right on schedule, I couldn't ask for anything more. The staff was also able to find the right dresses for my mother and mother in law, as well as making them feel as special as they made me feel. When I have another function to go to, I will definitely return to J Special Occ & Bridal for the beautiful selection of dresses and accessories. I would definitely recommend this place to my friends and girls who would like a smaller more intimate bridal salon. THANK YOU J SPECIAL OCC & BRIDAL !!!

5
★★★★★

I'm really suprised with some of the comments that were posted here especially after my experience. I on the other hand had such a great and wonderful experience with J Special Occ & Bridal.I loved the selction of dresses. The staff was extremely helpful with my whole process of selecting the perfect dress for me. I enjoyed working with them through the whole gown process. My alterations were done perfectly and right on schedule, I couldn't ask for anything more. The staff was also able to find the right dresses for my mother and mother in law, as well as making them feel as special as they made me feel. When I have another function to go to, I will definitely return to J Special Occ & Bridal for the beautiful selection of dresses and accessories. I would definitely recommend this place to my friends and girls who would like a smaller more intimate bridal salon. THANK YOU J SPECIAL OCC & BRIDAL !!!

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.

I don't even know why she is in this line of work!! I had reservations about getting my bridesmaids dresses from this store, because the owner really wasn't very friendly, but they had the dress and it was a convenient spot for the girls. She calls me a month after she supposedly ordered my dresses and said that she had bad news...that the designer had dicontinued the color!! She said that she waited to call me because they only contacted her 2 weeks earlier (2 weeks after she says she ordered the dresses) and told her that they would send new swatches. She didn't think that it was worth calling me when she found out because she didn't have the new swatches for me to chose from, even though she knew that there was not a color like the one I had chosen. It took me 10 minutes of explaining to her that even if she really did order the dresses when she said she did, it was wrong of her to decide that it made sense not to notify me right away so I can figure out what I want to do. She finally said sorry for that (totally not sincere). I then found out from the designer that she was lying and ordered them 2 weeks after she said that she had...so when she called in the order they told her that they didn't have that color!! We went back to tell her and also to tell her that she should pay for the rush fee that I had to put for new dresses from Bijou Bridal in Paramus (highly recommend...so nice and so professional) because the designer could not guarantee the dresses before the wedding and leave time for alterations. She refused to pay the rush fee. She is a liar, and I don't understand why she does not seem to have a problem with messing with something that is so important in someone's life. A wedding is very expensive,and now because she is a liar, irresponsible, and unprofessional, I have to pay more money!!

1
★☆☆☆☆

I don't even know why she is in this line of work!! I had reservations about getting my bridesmaids dresses from this store, because the owner really wasn't very friendly, but they had the dress and it was a convenient spot for the girls. She calls me a month after she supposedly ordered my dresses and said that she had bad news...that the designer had dicontinued the color!! She said that she waited to call me because they only contacted her 2 weeks earlier (2 weeks after she says she ordered the dresses) and told her that they would send new swatches. She didn't think that it was worth calling me when she found out because she didn't have the new swatches for me to chose from, even though she knew that there was not a color like the one I had chosen. It took me 10 minutes of explaining to her that even if she really did order the dresses when she said she did, it was wrong of her to decide that it made sense not to notify me right away so I can figure out what I want to do. She finally said sorry for that (totally not sincere). I then found out from the designer that she was lying and ordered them 2 weeks after she said that she had...so when she called in the order they told her that they didn't have that color!! We went back to tell her and also to tell her that she should pay for the rush fee that I had to put for new dresses from Bijou Bridal in Paramus (highly recommend...so nice and so professional) because the designer could not guarantee the dresses before the wedding and leave time for alterations. She refused to pay the rush fee. She is a liar, and I don't understand why she does not seem to have a problem with messing with something that is so important in someone's life. A wedding is very expensive,and now because she is a liar, irresponsible, and unprofessional, I have to pay more money!!

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0 out of 1 people found this review helpful.

.

Terrible experience! My dress was not ready for final pick up (2 days prior to wedding)...in fact, it had not even been worked on since my last fitting. There was a huge hole in the waste, amongst other issues. To top it off, I had to go back the day of my wedding to get a new veil. A bride should not be crying on the days building up to her big day! I would NOT recommend getting your dress here.

1
★☆☆☆☆

Terrible experience! My dress was not ready for final pick up (2 days prior to wedding)...in fact, it had not even been worked on since my last fitting. There was a huge hole in the waste, amongst other issues. To top it off, I had to go back the day of my wedding to get a new veil. A bride should not be crying on the days building up to her big day! I would NOT recommend getting your dress here.

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0 out of 1 people found this review helpful.

.

Dear John K. and Red Y, I seriously thank you for your feedback. I apologize that you had such a negative experience at our bridal salon, and I would love the opportunity to explain. From the statements made, I clearly recall the incident. Your fiance purchased a discontinued sample wedding gown at one of our Bridal Sample Sales. Bridal gown samples are purchased as is, in the condition that they are in. It was a beautiful gown in great condition, but yes, the dress was missing three stones. Having a very good understanding that one??s wedding gown is a very important and memorable item, I agreed to search for and replace the missing stones. I agree that it did take some time to find, but this dress was, in fact, discontinued (the manufacturer could no longer provide the stones). In the end, I was able to locate the exact rhinestones, and we did the work as promised. From my understanding, your fiance picked up the gown and appeared to be very pleased with the outcome. Once again, I apologize for any inconvenience that this may have caused. Please feel free to contact me if you have any further concerns.

4
★★★★☆

Dear John K. and Red Y, I seriously thank you for your feedback. I apologize that you had such a negative experience at our bridal salon, and I would love the opportunity to explain. From the statements made, I clearly recall the incident. Your fiance purchased a discontinued sample wedding gown at one of our Bridal Sample Sales. Bridal gown samples are purchased as is, in the condition that they are in. It was a beautiful gown in great condition, but yes, the dress was missing three stones. Having a very good understanding that one??s wedding gown is a very important and memorable item, I agreed to search for and replace the missing stones. I agree that it did take some time to find, but this dress was, in fact, discontinued (the manufacturer could no longer provide the stones). In the end, I was able to locate the exact rhinestones, and we did the work as promised. From my understanding, your fiance picked up the gown and appeared to be very pleased with the outcome. Once again, I apologize for any inconvenience that this may have caused. Please feel free to contact me if you have any further concerns.

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1 out of 1 people found this review helpful.

.

We had a HORRIBLE experience looking for a wedding dress for my soon-to-be wife. Being the intelligent woman that she is, my fianc began looking for a dress within a month of our engagement. She bought a dress on sale in this travesty of a wedding store. It was a nice dress, but the only issue with it was that a few of the sequins were missing. We were promised that it was a simple fix, and would just require a few weeks for the alteration to take place. My fianc paid for the alteration, expecting to get the finished dress in a reasonable time: We were seriously mistaken. Many MONTHS and a plethora of excuses later, and they STILL didn't fix my fianc??s dress. To make matters worse, they did not apologize in the least, nor did they offer us our money back for the dress. I don't know how these scammers expect to survive in the business world if this is how they treat customers who pay good money for their product. To save yourself a HUGE headache, DO NOT BUY YOUR WEDDING DRESS AT THIS STORE! They simply do not deserve your business.

1
★☆☆☆☆

We had a HORRIBLE experience looking for a wedding dress for my soon-to-be wife. Being the intelligent woman that she is, my fianc began looking for a dress within a month of our engagement. She bought a dress on sale in this travesty of a wedding store. It was a nice dress, but the only issue with it was that a few of the sequins were missing. We were promised that it was a simple fix, and would just require a few weeks for the alteration to take place. My fianc paid for the alteration, expecting to get the finished dress in a reasonable time: We were seriously mistaken. Many MONTHS and a plethora of excuses later, and they STILL didn't fix my fianc??s dress. To make matters worse, they did not apologize in the least, nor did they offer us our money back for the dress. I don't know how these scammers expect to survive in the business world if this is how they treat customers who pay good money for their product. To save yourself a HUGE headache, DO NOT BUY YOUR WEDDING DRESS AT THIS STORE! They simply do not deserve your business.

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0 out of 2 people found this review helpful.

.

I wish i had never come to this store! The new manager/owner is awful and a liar. Don't waste your time and money here, you'll be sorry if you do.

1
★☆☆☆☆

I wish i had never come to this store! The new manager/owner is awful and a liar. Don't waste your time and money here, you'll be sorry if you do.

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1 out of 3 people found this review helpful.

.

The boutique has a new owner. They give every bride the VIP treatment ! The prices may be a bit higher than at some of the Bridal Superstores but you'll get so much more service and they have some unique detailing that you won't find at those other stores. The staff are wonderful - treating the whole bridal party like queens. You will also be able to get discounts so don't be afraid to ask - especially if you're outfitting the whole bridal party here!

5
★★★★★

The boutique has a new owner. They give every bride the VIP treatment ! The prices may be a bit higher than at some of the Bridal Superstores but you'll get so much more service and they have some unique detailing that you won't find at those other stores. The staff are wonderful - treating the whole bridal party like queens. You will also be able to get discounts so don't be afraid to ask - especially if you're outfitting the whole bridal party here!

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2 out of 3 people found this review helpful.

.

Great great great . Go see for yourself . Dresses are clean , elegant and in large variety of styles and brands. Sales associate are very helpful and professional . Make you feel like royalty . A most definite recommendation

5
★★★★★

Great great great . Go see for yourself . Dresses are clean , elegant and in large variety of styles and brands. Sales associate are very helpful and professional . Make you feel like royalty . A most definite recommendation

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2 out of 2 people found this review helpful.

.

I recently went to J special occasion & bridal in Westwood , New Jersey to purchase a wedding dress . The young woman that attended me ( was the new owner/designer & her name was Erika ) was great she was really nice and made me feel very comfortable . She made my personal experience wonderful . They are definitely a good deal because they have great prices and are a full service bridal salon . I would definitely recommend them to ALL North Jersey brides and my only tip would be to call ahead and make an appointment where the owner/designer dedicates all her time to you exclusively "]

5
★★★★★

I recently went to J special occasion & bridal in Westwood , New Jersey to purchase a wedding dress . The young woman that attended me ( was the new owner/designer & her name was Erika ) was great she was really nice and made me feel very comfortable . She made my personal experience wonderful . They are definitely a good deal because they have great prices and are a full service bridal salon . I would definitely recommend them to ALL North Jersey brides and my only tip would be to call ahead and make an appointment where the owner/designer dedicates all her time to you exclusively "]

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2 out of 3 people found this review helpful.

.

I recently went to J Bridal over the weekend and I was greeted at the door by a young woman who helped me pick out just the right dress for my wedding at a great price. She was very attentive to my needs and answered all my questions while making me feel very comfortable. I come to find out that this young woman bought this bridal store two weeks ago and she also a designer who is carrying her line of dresses from bridal to mother of the bride to brides made. She has a very impressive line, a must see. Nothing bad to say about the store or the customer service. Good luck to the new owner.

4
★★★★☆

I recently went to J Bridal over the weekend and I was greeted at the door by a young woman who helped me pick out just the right dress for my wedding at a great price. She was very attentive to my needs and answered all my questions while making me feel very comfortable. I come to find out that this young woman bought this bridal store two weeks ago and she also a designer who is carrying her line of dresses from bridal to mother of the bride to brides made. She has a very impressive line, a must see. Nothing bad to say about the store or the customer service. Good luck to the new owner.

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3 out of 4 people found this review helpful.

.

I Just found out the store is going out of business! I happen to find this out from word of mouth and confirmed with the store - the store did not even notify me about this, especially since I ordered my dress there a few months ago. I would at least expect a notification. I ordered my dress way in advance of my wedding and now I have to deal with the unecessary task of figuring out if I will even get my dress and alterations. This is ridiculous, especially when spending a lot of money on a wedding dress.

1
★☆☆☆☆

I Just found out the store is going out of business! I happen to find this out from word of mouth and confirmed with the store - the store did not even notify me about this, especially since I ordered my dress there a few months ago. I would at least expect a notification. I ordered my dress way in advance of my wedding and now I have to deal with the unecessary task of figuring out if I will even get my dress and alterations. This is ridiculous, especially when spending a lot of money on a wedding dress.

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1 out of 4 people found this review helpful.

.

Made several trips back for incomplete alterations. Final pick up resulted in pins still in dress!!! Given incorrect and deceptive information about dresses and alterations. Given the wrong dress several times at fittings. Given wrong dress at pick up resulting in inconvenient trips back to store with small children. Day of wedding one flowergirls dress altered completely different than rest of the flowergirl dresses because of seamstresses "creation". Poor customer service bordering on rude at times. Seamstress work mediocre at best. Wouldn't recommend. Had only positive experiences when store was managed by Elegant Brides. J Bridal has a lot to be desired. Needs improvement in all areas of sales and alterations. This should be a positive experience for a bridal party not a nightmare!!!

2
★★☆☆☆

Made several trips back for incomplete alterations. Final pick up resulted in pins still in dress!!! Given incorrect and deceptive information about dresses and alterations. Given the wrong dress several times at fittings. Given wrong dress at pick up resulting in inconvenient trips back to store with small children. Day of wedding one flowergirls dress altered completely different than rest of the flowergirl dresses because of seamstresses "creation". Poor customer service bordering on rude at times. Seamstress work mediocre at best. Wouldn't recommend. Had only positive experiences when store was managed by Elegant Brides. J Bridal has a lot to be desired. Needs improvement in all areas of sales and alterations. This should be a positive experience for a bridal party not a nightmare!!!

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1 out of 4 people found this review helpful.

.

Horrible service and horrible alterations! Brides and bridesmaids beware! Several trips back bc alterations were so bad and more than this, service---esp by Jackie and Dianne need much improvement in a customer service course. This store is badly managed and needs help with their own processes and procedures.

1
★☆☆☆☆

Horrible service and horrible alterations! Brides and bridesmaids beware! Several trips back bc alterations were so bad and more than this, service---esp by Jackie and Dianne need much improvement in a customer service course. This store is badly managed and needs help with their own processes and procedures.

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1 out of 4 people found this review helpful.

.

My mother and I walked in off the street, one hour before closing. We did not have an appointment, but they had the time and were more than courteous -- they were gracious. One women stopped her work and started pulling dresses for me. The other popped her head in from her other customer to check on me several times. I felt like royalty. The staff knows their manufacturers, asked my preferences, and I found my dress. This is what my once in a life time should feel like.

5
★★★★★

My mother and I walked in off the street, one hour before closing. We did not have an appointment, but they had the time and were more than courteous -- they were gracious. One women stopped her work and started pulling dresses for me. The other popped her head in from her other customer to check on me several times. I felt like royalty. The staff knows their manufacturers, asked my preferences, and I found my dress. This is what my once in a life time should feel like.

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2 out of 4 people found this review helpful.

Latest reviews from Citysearch.

.

I'm really suprised with some of the comments that were posted here especially after my experience. I on the other hand had such a great and wonderful experience with J Special Occ & Bridal.I loved the selction of dresses. The staff was extremely helpful with my whole process of selecting the perfect dress for me. I enjoyed working with them through the whole gown process. My alterations were done perfectly and right on schedule, I couldn't ask for anything more. The staff was also able to find the right dresses for my mother and mother in law, as well as making them feel as special as they made me feel. When I have another function to go to, I will definitely return to J Special Occ & Bridal for the beautiful selection of dresses and accessories. I would definitely recommend this place to my friends and girls who would like a smaller more intimate bridal salon. THANK YOU J SPECIAL OCC & BRIDAL !!!

5
★★★★★

I'm really suprised with some of the comments that were posted here especially after my experience. I on the other hand had such a great and wonderful experience with J Special Occ & Bridal.I loved the selction of dresses. The staff was extremely helpful with my whole process of selecting the perfect dress for me. I enjoyed working with them through the whole gown process. My alterations were done perfectly and right on schedule, I couldn't ask for anything more. The staff was also able to find the right dresses for my mother and mother in law, as well as making them feel as special as they made me feel. When I have another function to go to, I will definitely return to J Special Occ & Bridal for the beautiful selection of dresses and accessories. I would definitely recommend this place to my friends and girls who would like a smaller more intimate bridal salon. THANK YOU J SPECIAL OCC & BRIDAL !!!

Pros: GREAT CUSTOMER SERVICE AND LOW PRICES

Cons: NONE

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