Hans Auto Body Shop

★★★★☆

About Hans Auto Body Shop

Hours
Mon - Fri, 7:30am - 5pm; Sat, Sun, closed

Automotive

Automotive
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I've used Hans several times over the years. Their work is top notch and their prices are normal considering the fact they're in Franklin Lakes. I had a minor accident, a woman in a Toyota soccer Mom Toyota Van stopped suddenly and my front bumper gently tapped her rear corner bumper. It was my first accident ever in 30 years of driving. We arranged for me to pay instead of going through insure. I sent the woman whose car I tapped to Hans after she went to Toyota who wanted $900 to repair the exceptionally small dent. We both lived fairly close to him although the accident happened in Hackensack, she's an RN at the hospital. She was SOOOO pleased with the job he did and he only charged around $220 which was the price it should have been for a tiny dent. Toyota is insanely overpriced for repairs and body work. I went over, gave him a check and she picked it up after work. He's a nice man, knew the situation and told me he would try to keep the cost as low as possible and he certainly did. The other work we had done was also impeccable, he's timely and easy to work with. I give him 5 Stars for all mentioned and highly recommend Hans Auto Body.

5
★★★★★

I've used Hans several times over the years. Their work is top notch and their prices are normal considering the fact they're in Franklin Lakes. I had a minor accident, a woman in a Toyota soccer Mom Toyota Van stopped suddenly and my front bumper gently tapped her rear corner bumper. It was my first accident ever in 30 years of driving. We arranged for me to pay instead of going through insure. I sent the woman whose car I tapped to Hans after she went to Toyota who wanted $900 to repair the exceptionally small dent. We both lived fairly close to him although the accident happened in Hackensack, she's an RN at the hospital. She was SOOOO pleased with the job he did and he only charged around $220 which was the price it should have been for a tiny dent. Toyota is insanely overpriced for repairs and body work. I went over, gave him a check and she picked it up after work. He's a nice man, knew the situation and told me he would try to keep the cost as low as possible and he certainly did. The other work we had done was also impeccable, he's timely and easy to work with. I give him 5 Stars for all mentioned and highly recommend Hans Auto Body.

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My car was in a bad accident, almost totalled, and Hans Auto Body did fantastic work. They repaired my car within the time specified and at the estimated cost. I was very pleased with their work on the car and their help with the insurance agent. My insurance agent went on vacation in the middle of the repair causing all sorts of issues that had nothing to do with the car. Rich even tried to help my with that so I felt compelled to write this after reading the other postings.
If your car is in a bad accident, this is the place to go. The repair was professional, the paint matches and everything works. I had a minor problem with the door afterwards and they fixed it that day. No waiting. Although I understand the shop isn't fancy and the repairmen are not slick salespersons I would go back if my car was in another accident. No reservations.

5
★★★★★

My car was in a bad accident, almost totalled, and Hans Auto Body did fantastic work. They repaired my car within the time specified and at the estimated cost. I was very pleased with their work on the car and their help with the insurance agent. My insurance agent went on vacation in the middle of the repair causing all sorts of issues that had nothing to do with the car. Rich even tried to help my with that so I felt compelled to write this after reading the other postings.
If your car is in a bad accident, this is the place to go. The repair was professional, the paint matches and everything works. I had a minor problem with the door afterwards and they fixed it that day. No waiting. Although I understand the shop isn't fancy and the repairmen are not slick salespersons I would go back if my car was in another accident. No reservations.

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1 out of 1 people found this review helpful.

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I'm going to give a fair and unbiased review. This is probably the most truthful review you are ever going to read. On New Years Eve my Honda sustained significant damage from a hit and run accident. On several recommendations, I brought my vehicle to Hans Auto Body. Like I said, there was significant front end damage and frame damage. The drivers side frame rail and radiator support had to be replaced. This involves welding and precise measurements. The total amont of damage exceeded 10k. To make a long story short, a month later my vehicle was returned to me in EXCELLENT condition.

They did an outstanding job on the welding, the paint and other body work. Everything was lined up perfectly. Fender to hood and fender to door gaps perfect! From the outside you can't tell it was ever in a wreck. Under the hood only a trained eye looking very close can detect repair work. Excellent Job!

As far as the owners personality is concerned, I would categorize him as being a little rough around the edges. Don't get me wrong, I'm not saying he's a bad guy at all. What I am saying is that if you're thin skined, a Franklin Lakes Snob and or a complainer;(like the guy John below) you might get offended by someone who works in and runs a repair shop. Remember, it's a repair shop; not a restaurant or nail salon.. If that's the case, I say it's your loss.

The whole reason why you bring your vehicle to a shop is to have quality repair work done; not to be sweet talked by the owner or employees. Personally, I'd rather take my vehicle to a place who employees COMPETENT technicians; who will do the job right. If you're a cry baby who gets their butt hurt, bring your vehicle to another shop up the street. The other shop will most likely screw it up.

In my particular case, there aren't many repair shops that could restore my car to such a great condition; after a MAJOR accident. In my experience, 95% of shops would not do nearly as good of a job as Hans Auto Body. All too often, you hear about people who have had sub standard body work and repairs done. Well, guess what? My car was returned to me as if nothing ever happened.That's the place I will bring my vehicles to. I HIGHLY recommend them.

P.S. Before some of you think the owner put me up to this; he DID NOT! If I fealt they did a crappy job, I'd have zero reservations about telling all.

5
★★★★★

I'm going to give a fair and unbiased review. This is probably the most truthful review you are ever going to read. On New Years Eve my Honda sustained significant damage from a hit and run accident. On several recommendations, I brought my vehicle to Hans Auto Body. Like I said, there was significant front end damage and frame damage. The drivers side frame rail and radiator support had to be replaced. This involves welding and precise measurements. The total amont of damage exceeded 10k. To make a long story short, a month later my vehicle was returned to me in EXCELLENT condition.

They did an outstanding job on the welding, the paint and other body work. Everything was lined up perfectly. Fender to hood and fender to door gaps perfect! From the outside you can't tell it was ever in a wreck. Under the hood only a trained eye looking very close can detect repair work. Excellent Job!

As far as the owners personality is concerned, I would categorize him as being a little rough around the edges. Don't get me wrong, I'm not saying he's a bad guy at all. What I am saying is that if you're thin skined, a Franklin Lakes Snob and or a complainer;(like the guy John below) you might get offended by someone who works in and runs a repair shop. Remember, it's a repair shop; not a restaurant or nail salon.. If that's the case, I say it's your loss.

The whole reason why you bring your vehicle to a shop is to have quality repair work done; not to be sweet talked by the owner or employees. Personally, I'd rather take my vehicle to a place who employees COMPETENT technicians; who will do the job right. If you're a cry baby who gets their butt hurt, bring your vehicle to another shop up the street. The other shop will most likely screw it up.

In my particular case, there aren't many repair shops that could restore my car to such a great condition; after a MAJOR accident. In my experience, 95% of shops would not do nearly as good of a job as Hans Auto Body. All too often, you hear about people who have had sub standard body work and repairs done. Well, guess what? My car was returned to me as if nothing ever happened.That's the place I will bring my vehicles to. I HIGHLY recommend them.

P.S. Before some of you think the owner put me up to this; he DID NOT! If I fealt they did a crappy job, I'd have zero reservations about telling all.

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I'm going to give a fair and unbiased review. This is probably the most truthful review you are ever going to read. On New Years Eve my Honda sustained significant damage from a hit and run accident. On several recommendations, I brought

3
★★★★★

I'm going to give a fair and unbiased review. This is probably the most truthful review you are ever going to read. On New Years Eve my Honda sustained significant damage from a hit and run accident. On several recommendations, I brought

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I have never been so amazed by an auto repair shop. Michael is amazing and so thorough. I love the fact that he is such a perfectionist. He spent so much time with us explaining every aspect of the repair. He is very informative and

3
★★★★★

I have never been so amazed by an auto repair shop. Michael is amazing and so thorough. I love the fact that he is such a perfectionist. He spent so much time with us explaining every aspect of the repair. He is very informative and

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Absolutely terrible service. The manger was extremely and unnecessarily rude when i went to get an estimate. I hadn't even exchanged one word before he spoke to me in a tone as if i was some sort of idiot. I was taken aback but figured maybe he had a bad conversation just before me so i went on. As he inspected my car he proceeded to point things out that i said prior was wrong as if i never mentioned anything. I was so turned off by his attitude that only after a few moments of speaking i kindly told him that i would not like to do business with him. If he speaks like this to most of his costumers i have not a clue of how he's in business ...

1
★☆☆☆☆

Absolutely terrible service. The manger was extremely and unnecessarily rude when i went to get an estimate. I hadn't even exchanged one word before he spoke to me in a tone as if i was some sort of idiot. I was taken aback but figured maybe he had a bad conversation just before me so i went on. As he inspected my car he proceeded to point things out that i said prior was wrong as if i never mentioned anything. I was so turned off by his attitude that only after a few moments of speaking i kindly told him that i would not like to do business with him. If he speaks like this to most of his costumers i have not a clue of how he's in business ...

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0 out of 1 people found this review helpful.

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Very professional and courteous. Haans auto body shop went out of their way to make sure I was well taken care of and satisfied. The work he did on my car was fantastic and I was offered a ride home when I dropped my vehicle off.
I have no complaints and highly recommend them.

5
★★★★★

Very professional and courteous. Haans auto body shop went out of their way to make sure I was well taken care of and satisfied. The work he did on my car was fantastic and I was offered a ride home when I dropped my vehicle off.
I have no complaints and highly recommend them.

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1 out of 1 people found this review helpful.

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It is surprising to me that this man is in business. In fact I was waiting for someone to jump out and say surprise you are on Candid Camera or something like that. By far the rudest person that I have ever met. Besides after putting up with his nonsense, I can say that he was wrong on his estimate and if I would have left the car I would probably have been disappointed with the service.

1
★☆☆☆☆

It is surprising to me that this man is in business. In fact I was waiting for someone to jump out and say surprise you are on Candid Camera or something like that. By far the rudest person that I have ever met. Besides after putting up with his nonsense, I can say that he was wrong on his estimate and if I would have left the car I would probably have been disappointed with the service.

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0 out of 1 people found this review helpful.

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Rude & Unprofessional on the phone and in person. I live 1/4 mile away and will dive into another town for my car. I would never give my money to a business who can't deal properly with their customers. What if something went wrong?

1
★☆☆☆☆

Rude & Unprofessional on the phone and in person. I live 1/4 mile away and will dive into another town for my car. I would never give my money to a business who can't deal properly with their customers. What if something went wrong?

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0 out of 1 people found this review helpful.

.

Their work is excellent as are their prices. I had a minor fender bender (a first in many years) and offered to pay out of pocket as the damage was minimal. The woman went to Toyota for an estimate first, they estimated at 4x what Hans did! Work will be done this week by Hans but I know the quality of the work they have done in the past for us and others.

If you want a fair estimate and a great job use Hans IMO. Thank you Hans for your honesty, fairness and quality work

Michelle

5
★★★★★

Their work is excellent as are their prices. I had a minor fender bender (a first in many years) and offered to pay out of pocket as the damage was minimal. The woman went to Toyota for an estimate first, they estimated at 4x what Hans did! Work will be done this week by Hans but I know the quality of the work they have done in the past for us and others.

If you want a fair estimate and a great job use Hans IMO. Thank you Hans for your honesty, fairness and quality work

Michelle

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1 out of 1 people found this review helpful.

.

We don't like to have accidents..but if you do get into an accident this is the shop that you have to go to. The work they do is amazing. You'll never believe that your car was in an accident.

5
★★★★★

We don't like to have accidents..but if you do get into an accident this is the shop that you have to go to. The work they do is amazing. You'll never believe that your car was in an accident.

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1 out of 1 people found this review helpful.

 

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