Terry Ivory Jewelry

★★☆☆☆
  • 257 96th St

    Stone Harbor, NJ 08247

    Map & Directions
  • 609-967-4138

About Terry Ivory Jewelry

Shopping

Shopping
More choices in Stone Harbor:
Resultset_next

O T Trendz & Co

209 96th St Stone Harbor, NJ

Resultset_next

Adele's Jeweled Treasures

1816 Bayshore Rd 1 Villas, NJ

2.3 10
Hi! Sign in to let us know how Terry Ivory Jewelry was?
Write a Review
.

Do not purchase from this store. My husband spent $300 on Chamillia charms for my Christmas gift. I already had one of them and another was the wrong color. When I contacted them two days after Christmas, to exchange for different charms, I was told there is a strict policy of no returns. I asked if I could speak to the manager and the young lady said she was the manager but could not do anything unless the main office told her she could. I could leave my number and someone would call me but she was not sure when as there was probably noone in the office and she was not sure when they would be in. I was leaving town for 5 months and waiting possibly days for an answer was not going to do me any good.
What kind of retail operation has noone available to make a decision for a good customer? After spening over a $1000 in the past year in this store, I am furious and will never buy anything from them again.

1
★☆☆☆☆

Do not purchase from this store. My husband spent $300 on Chamillia charms for my Christmas gift. I already had one of them and another was the wrong color. When I contacted them two days after Christmas, to exchange for different charms, I was told there is a strict policy of no returns. I asked if I could speak to the manager and the young lady said she was the manager but could not do anything unless the main office told her she could. I could leave my number and someone would call me but she was not sure when as there was probably noone in the office and she was not sure when they would be in. I was leaving town for 5 months and waiting possibly days for an answer was not going to do me any good.
What kind of retail operation has noone available to make a decision for a good customer? After spening over a $1000 in the past year in this store, I am furious and will never buy anything from them again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I spent more than $100 on a silver bracelet with a single charm right before Labor Day. Less than two weeks later, the charm broke (not the ring on the charm....the charm itself). It took me more than a month to get someone at the store

3
★★★★★

I spent more than $100 on a silver bracelet with a single charm right before Labor Day. Less than two weeks later, the charm broke (not the ring on the charm....the charm itself). It took me more than a month to get someone at the store

.

July 4th weekend, my wife purchased a bracelet from the Terry Ivory Stone Harbor store. Within 2 hours a stone fell out of the bracelet, was taken back to the store and we waited at least two weeks to get the bracelet back. In the second week of October, a stone fell out again and was lost, taken back again to the stone harbor store. The manager Jeff was supposed to call within the next two weeks, my wife called Jeff 3 times with no return phone calls. Jeff absolutely is the worst for follow up and customer service. We returned this past weekend, November 5th, told Jeff my wife was coming to the store, and he would do absolutely nothing to help her in any way. He told her the bracelet was at the Ocean City Store, where my wife called, again, got no satisfaction. We wanted our money back, Terry Ivory refuses to refund the money, has now told us the bracelet is not repairable, but they would sell my wife another piece of jewelry at 50% off. The worst people to deal with in managers, the owner will not call, their jewelry is overpriced junk. We will never buy jewelry from this horrible business ever again. Do yourself a favor and don??t buy anything from any of the Terry Ivory establishments, you will get screwed in the process. I also wonder if they hire illegals, you can hardly understand any of them. IF YOU COULD GIVE MINUS STARS, THIS BUSINESS WOULD RATE A MINUS 5!!!!!!!

1
★☆☆☆☆

July 4th weekend, my wife purchased a bracelet from the Terry Ivory Stone Harbor store. Within 2 hours a stone fell out of the bracelet, was taken back to the store and we waited at least two weeks to get the bracelet back. In the second week of October, a stone fell out again and was lost, taken back again to the stone harbor store. The manager Jeff was supposed to call within the next two weeks, my wife called Jeff 3 times with no return phone calls. Jeff absolutely is the worst for follow up and customer service. We returned this past weekend, November 5th, told Jeff my wife was coming to the store, and he would do absolutely nothing to help her in any way. He told her the bracelet was at the Ocean City Store, where my wife called, again, got no satisfaction. We wanted our money back, Terry Ivory refuses to refund the money, has now told us the bracelet is not repairable, but they would sell my wife another piece of jewelry at 50% off. The worst people to deal with in managers, the owner will not call, their jewelry is overpriced junk. We will never buy jewelry from this horrible business ever again. Do yourself a favor and don??t buy anything from any of the Terry Ivory establishments, you will get screwed in the process. I also wonder if they hire illegals, you can hardly understand any of them. IF YOU COULD GIVE MINUS STARS, THIS BUSINESS WOULD RATE A MINUS 5!!!!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My daughter (age 27) purchased a necklace, that underwent some type of change with the metal. She only had the necklace a couple of weeks and wore a few times. She stored the necklace in the box. Meg took the necklace back to se if Terry Ivory would be willing to help her out although they 'DO NOT REFUND OR CREDIT" items that are returned. She was told that yes there did appear to be a problem, and they would send the necklace to the manufacturer for repair" Meg got a voicemail message a couple of days later, stating that they couldn't help her and that she must have gotten something ie: hairspray on the necklace, and 'SHE SHOULD TAKE BETTER CARE OF HER JEWELRY". Meg then called and asked for a manager to call her (no one avail when she called). She was promised a return phone call to no avail. We both have been battling with them ever since. We are lied to deceived, patronized, etc. etc. Terry Ivory received quite alot of business from us as well as friends and family. We are not nearly as concerned about the problem with the necklace, as we are with the fact that so many young women feel they have the authority to treat people in such a demeaning , unprofessional fashion. No one deserves to be responsible for putting money into the pockets of such an unseemly group of women!!!!! Better Business Bureau, Attorney General, here we come!!! This Business actually hangs up phone when we call, will not call back, blocks e-mail. All we want now is to get the necklace back to address problem ourselves. They should mail to us as, they took the necklace in order to send back to the manufacturer or vendor.

1
★☆☆☆☆

My daughter (age 27) purchased a necklace, that underwent some type of change with the metal. She only had the necklace a couple of weeks and wore a few times. She stored the necklace in the box. Meg took the necklace back to se if Terry Ivory would be willing to help her out although they 'DO NOT REFUND OR CREDIT" items that are returned. She was told that yes there did appear to be a problem, and they would send the necklace to the manufacturer for repair" Meg got a voicemail message a couple of days later, stating that they couldn't help her and that she must have gotten something ie: hairspray on the necklace, and 'SHE SHOULD TAKE BETTER CARE OF HER JEWELRY". Meg then called and asked for a manager to call her (no one avail when she called). She was promised a return phone call to no avail. We both have been battling with them ever since. We are lied to deceived, patronized, etc. etc. Terry Ivory received quite alot of business from us as well as friends and family. We are not nearly as concerned about the problem with the necklace, as we are with the fact that so many young women feel they have the authority to treat people in such a demeaning , unprofessional fashion. No one deserves to be responsible for putting money into the pockets of such an unseemly group of women!!!!! Better Business Bureau, Attorney General, here we come!!! This Business actually hangs up phone when we call, will not call back, blocks e-mail. All we want now is to get the necklace back to address problem ourselves. They should mail to us as, they took the necklace in order to send back to the manufacturer or vendor.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I first found out about this store about a year ago when I was in OC, NJ with my family. Honestly, I was very surprised when I saw the prices. Everything is just way too expensive for a store on a boardwalk. I could understand if quality of jewelry would be great, but everything is half broken there. However, I bought earrings for my daughter and her friend. A couple of days later my daughter said that her ears hurt and I saw that they were infected. The only one reason it could happen was because of earring I bought for her at this store. Later I found out that my daughter's friend had a problem too. When I called the store a very young lady said that it is a final sale, no refunds.All right, I understand that it is a final sale but why on earth the store would sell infected jewelry to frustrate its customers? I will never go to this store again because I care about my daughter's and my own health.

1
★☆☆☆☆

I first found out about this store about a year ago when I was in OC, NJ with my family. Honestly, I was very surprised when I saw the prices. Everything is just way too expensive for a store on a boardwalk. I could understand if quality of jewelry would be great, but everything is half broken there. However, I bought earrings for my daughter and her friend. A couple of days later my daughter said that her ears hurt and I saw that they were infected. The only one reason it could happen was because of earring I bought for her at this store. Later I found out that my daughter's friend had a problem too. When I called the store a very young lady said that it is a final sale, no refunds.All right, I understand that it is a final sale but why on earth the store would sell infected jewelry to frustrate its customers? I will never go to this store again because I care about my daughter's and my own health.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I bought a few pieces of jewelry at this store (a necklace, earrings, and Chamilia beads) and ALL of them were broken in no time!!! All stones were missed from Chamilia beads, I could never expect that I will have such a bad experience with a jewelry store. I called the store and left my phone number but no one ever called me back!!! I will never shop there again, I waisted enough money at this store! Thanks! There are many jewelry stores at OC, NJ, but Terry Ivory is the worst one!

0
★☆☆☆☆

I bought a few pieces of jewelry at this store (a necklace, earrings, and Chamilia beads) and ALL of them were broken in no time!!! All stones were missed from Chamilia beads, I could never expect that I will have such a bad experience with a jewelry store. I called the store and left my phone number but no one ever called me back!!! I will never shop there again, I waisted enough money at this store! Thanks! There are many jewelry stores at OC, NJ, but Terry Ivory is the worst one!

.

Mean staff, poor selection of good jewelry, overpriced. Waste of money, very poor quality of everything is sold here. All crystals fell off the bead:(

1
★☆☆☆☆

Mean staff, poor selection of good jewelry, overpriced. Waste of money, very poor quality of everything is sold here. All crystals fell off the bead:(

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Although Terry Ivory has a wonderful selection of merchandise, please be aware that what you purchase is yours and do not expect any help if you have a problem with an item. After making a very large purchase of a Chamilia bracelet and 9 silver and gold beads as a gift, we immediately discovered there was a problem with one of the beads . We contacted the store, only to be told all sales are final. We tried 5 times over several weeks to reach the owner without success. They are good at selling but not with standing behind what they sell...Be Careful what you purchase!!!

0
★☆☆☆☆

Although Terry Ivory has a wonderful selection of merchandise, please be aware that what you purchase is yours and do not expect any help if you have a problem with an item. After making a very large purchase of a Chamilia bracelet and 9 silver and gold beads as a gift, we immediately discovered there was a problem with one of the beads . We contacted the store, only to be told all sales are final. We tried 5 times over several weeks to reach the owner without success. They are good at selling but not with standing behind what they sell...Be Careful what you purchase!!!

Pros: Nice selection

Cons: Customer Satisfaction

.

This store always has a great selection of everything from diamonds to silver. Reasonably priced and friendly service. I always get complements on pieces I buy here. Only drawback is limited parking

PROS: good selection
CONS: limited parking

4
★★★★☆

This store always has a great selection of everything from diamonds to silver. Reasonably priced and friendly service. I always get complements on pieces I buy here. Only drawback is limited parking

PROS: good selection
CONS: limited parking

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

Review Partner
.

Terry Ivory is not the place you would go to find an engagement ring or any other high-end jewelry. As a small shop in the middle of a stretch of various stores, Terry Ivory offers a place to buy small jewelry items such as earrings or

3
★★★★★

Terry Ivory is not the place you would go to find an engagement ring or any other high-end jewelry. As a small shop in the middle of a stretch of various stores, Terry Ivory offers a place to buy small jewelry items such as earrings or

 

Wait, you're the expert.

If you've been to or used Terry Ivory Jewelry, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review