Sinatra Limousine & Formal Wear, Inc.

★★★★★
  • 1235 N Black Horse Pike

    Blackwood, NJ 08012

    Map & Directions
  • 856-401-0982

About Sinatra Limousine & Formal Wear, Inc.

Categories
Hours
M-F (10-6) ; Sat (10-4) ; Sun Closed

Transportation & Storage

Transportation & Storage
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4.6 5
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.

This review is totally untrue. In rebuttal, the girl Kerry who wrote this is sadly mistaken to write something so negative about me and my company. I've been in business for 21 years now with a 5 star rating in customer service with constant dealings with Bride and Grooms. Kerry called me to set up an appointment. I told her I was busy with other appointments that she would possibly have to wait a few minutes. I'm the only one in the office I stated. Kerry said no problem. They came in and sat for 10 min which I gave them a catalog to look through in the meantime. This is the norm for all Bride & Grooms to do during the tuxedo selection process. When it was their time to meet with me, we sat down and talked about a limo-tux package deal which they wanted. I had asked both of them several times if they were sure and wanted to order the tuxedos. They weren't sure about the Limo. Kerry asked if I can measure her fiance Carmen for his tux. I said sure. Now the time has gone past an hour. I asked for a cash deposit where they came up short twenty dollars from the minimum. I only deal with serious customers who have patronized my company since 1990. Kerry confirmed the order on 1-22-11 and cancelled on 1-27-11 (5 days later). Obviously, at this point, they were price shopping and found something cheaper which is fine. I had asked Kerry if it was a price issue that I would either match or beat the price she was given. Kerry replied, no, it??s just me...I'm indecisive which was a lie. I was willing to work with her. At this point, I told Kerry the deposit was non refundable for the time spent and the 5 day elapsed time which was unreasonable. I would like for this review to be deleted as soon as possible. In the meantime, I will be consulting my attorney for possible defamation/slander charges against Kerry and Carmen Delessio. Thank you for your consideration. Joe Sinatra - Owner

5
★★★★★

This review is totally untrue. In rebuttal, the girl Kerry who wrote this is sadly mistaken to write something so negative about me and my company. I've been in business for 21 years now with a 5 star rating in customer service with constant dealings with Bride and Grooms. Kerry called me to set up an appointment. I told her I was busy with other appointments that she would possibly have to wait a few minutes. I'm the only one in the office I stated. Kerry said no problem. They came in and sat for 10 min which I gave them a catalog to look through in the meantime. This is the norm for all Bride & Grooms to do during the tuxedo selection process. When it was their time to meet with me, we sat down and talked about a limo-tux package deal which they wanted. I had asked both of them several times if they were sure and wanted to order the tuxedos. They weren't sure about the Limo. Kerry asked if I can measure her fiance Carmen for his tux. I said sure. Now the time has gone past an hour. I asked for a cash deposit where they came up short twenty dollars from the minimum. I only deal with serious customers who have patronized my company since 1990. Kerry confirmed the order on 1-22-11 and cancelled on 1-27-11 (5 days later). Obviously, at this point, they were price shopping and found something cheaper which is fine. I had asked Kerry if it was a price issue that I would either match or beat the price she was given. Kerry replied, no, it??s just me...I'm indecisive which was a lie. I was willing to work with her. At this point, I told Kerry the deposit was non refundable for the time spent and the 5 day elapsed time which was unreasonable. I would like for this review to be deleted as soon as possible. In the meantime, I will be consulting my attorney for possible defamation/slander charges against Kerry and Carmen Delessio. Thank you for your consideration. Joe Sinatra - Owner

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I work for a private high school. This gentleman could not have been more helpful and courteous working with these young men. It has top quality merchandise and the kids left there more than pleased. I would recommend this company

3
★★★★★

I work for a private high school. This gentleman could not have been more helpful and courteous working with these young men. It has top quality merchandise and the kids left there more than pleased. I would recommend this company

.

WORST customer service I have ever experienced!!!!! The man we worked with was one of the most unprofessional people I have ever dealt with in my life! The company had what I wanted but made sure that we gave them a CASH deposit to make sure that we were ??Serious? customers. I thought we were pretty serious customers when he made us wait for at least 15-20 minutes after he told us to be there! When I called to cancel my order (because I found the same suit for over 50 dollars cheaper and at a much more convenient location for us) he said that he would not give me back my deposit because he worked with us for over an hour. (And the order receipt he gave us didn??t say no refunds, nor did he say that to us when we gave him the deposit) He then asked me if I thought he was retarded when I told him that he didn??t work with us for that long!! I have never experienced a grown man act this way. DO NOT GO TO SINATRA LIMOUSINE!!!!!! WORST CUSTOMER SERVICE!!!!

1
★☆☆☆☆

WORST customer service I have ever experienced!!!!! The man we worked with was one of the most unprofessional people I have ever dealt with in my life! The company had what I wanted but made sure that we gave them a CASH deposit to make sure that we were ??Serious? customers. I thought we were pretty serious customers when he made us wait for at least 15-20 minutes after he told us to be there! When I called to cancel my order (because I found the same suit for over 50 dollars cheaper and at a much more convenient location for us) he said that he would not give me back my deposit because he worked with us for over an hour. (And the order receipt he gave us didn??t say no refunds, nor did he say that to us when we gave him the deposit) He then asked me if I thought he was retarded when I told him that he didn??t work with us for that long!! I have never experienced a grown man act this way. DO NOT GO TO SINATRA LIMOUSINE!!!!!! WORST CUSTOMER SERVICE!!!!

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WORST customer service I have ever experienced!!!!! The man we worked with was one of the most unprofessional people I have ever dealt with in my life! The company had what I wanted but made sure that we gave them a CASH deposit to make

3
★★★★★

WORST customer service I have ever experienced!!!!! The man we worked with was one of the most unprofessional people I have ever dealt with in my life! The company had what I wanted but made sure that we gave them a CASH deposit to make

.

i strongly recommend Sinatra Limousines and Tuxedos. Professional and knows what they are doing. Limos were super clean top shape and comfy. The drivers are nice as well. Affordable safe and clean. So if u really want a great limo please go to Sinatra Plaza.

5
★★★★★

i strongly recommend Sinatra Limousines and Tuxedos. Professional and knows what they are doing. Limos were super clean top shape and comfy. The drivers are nice as well. Affordable safe and clean. So if u really want a great limo please go to Sinatra Plaza.

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1 out of 1 people found this review helpful.

 

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