Powder Mill Towing

★☆☆☆☆
  • 299 Littleton Rd

    Parsippany, NJ 07054

    Map & Directions
  • 973-285-9282

About Powder Mill Towing

Categories
  • Automotive Repair
  • Oil Changes
  • Towing Companies
Details
  • Oil Changes
Hours
M-Sa 7am-4pm, Su Closed
Special Offer
Contact us today!
Emails
  • powdermilltowing@gmail.com
Phones
  • Fax (973-335-3528)
Payment Options
  • MasterCard
  • Visa

Automotive

Automotive
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1.0 3
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INCREDIBLY DISHONEST. My alternator gave out and i got towed here by AAA on my way to Pittsburgh. I have worked as a mechanic for 5 years, so i know when i'm being cheated. The manager quoted me $600 for the job ($300 for parts, $300 for labor)!!! I knew this was way too high so I called a NAPA a mile down the road and asked for a price on a rebuilt alternator, they told me $120. I called 4 other shops in the area and asked what they would charge for labor, all said between 1 and 1.5 hours (ALLDATA says 1.2hrs for the job). At $90/hr this is $135. I called them back and asked why they were overcharging. They said that they use ALLDATA too and it said 3.5hrs. This was a blatant lie. I requested a rebuilt alternator and the manager said he would drop the price down to $350 (which was still too high). I said fine because I already spent one night in a hotel and needed to be in pittsburgh that night. When i came to pick up the car, they gave me a bill for $550 dollars and basically told me pay it or we put your bad alternator back in. They also ordered me a new dealer alternator instead of a rebuilt like i asked (they make more off the mark-up). I called AAA to report this. They had someone investigate and refunded me the difference in labor cost (about $150), but couldn't get me $200 dollar difference between a new and rebuilt alternator. They extorted me because I was stuck between destinations. Avoid these crooks.

1
★☆☆☆☆

INCREDIBLY DISHONEST. My alternator gave out and i got towed here by AAA on my way to Pittsburgh. I have worked as a mechanic for 5 years, so i know when i'm being cheated. The manager quoted me $600 for the job ($300 for parts, $300 for labor)!!! I knew this was way too high so I called a NAPA a mile down the road and asked for a price on a rebuilt alternator, they told me $120. I called 4 other shops in the area and asked what they would charge for labor, all said between 1 and 1.5 hours (ALLDATA says 1.2hrs for the job). At $90/hr this is $135. I called them back and asked why they were overcharging. They said that they use ALLDATA too and it said 3.5hrs. This was a blatant lie. I requested a rebuilt alternator and the manager said he would drop the price down to $350 (which was still too high). I said fine because I already spent one night in a hotel and needed to be in pittsburgh that night. When i came to pick up the car, they gave me a bill for $550 dollars and basically told me pay it or we put your bad alternator back in. They also ordered me a new dealer alternator instead of a rebuilt like i asked (they make more off the mark-up). I called AAA to report this. They had someone investigate and refunded me the difference in labor cost (about $150), but couldn't get me $200 dollar difference between a new and rebuilt alternator. They extorted me because I was stuck between destinations. Avoid these crooks.

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STAY AWAY! THEY TRY TO SCREW THEIR CUSTOMERS OUT OF MONEY AND RESPONSIBILITY! WORST people I've ever dealt with. I brought my car there for a simple replacement of a door lock ($110.00). After picking up the car I noticed that the entire door panel was loose and coming off of the door AND that the electronics chasis on the door was also broken and completely removable from the door. I took it back only to hear later that the entire door panel needed to be replaced and that It would cost another ($150.00) for a door panel that wouldn't even match the interior. if i wanted it to match it would be "BIG BUCKS" They denied all responsibility for the damage and insinuated that I was lying about the door being fine before I brought it in.

If that's the case why wouldn't I get it fixed along with the door lock in the first place? These people are liars and thieves who steal your money and give you new problems so that they can suck even more out of your pocket! stay away from these guys!!! be warned, it WILL happen to you!

1
★☆☆☆☆

STAY AWAY! THEY TRY TO SCREW THEIR CUSTOMERS OUT OF MONEY AND RESPONSIBILITY! WORST people I've ever dealt with. I brought my car there for a simple replacement of a door lock ($110.00). After picking up the car I noticed that the entire door panel was loose and coming off of the door AND that the electronics chasis on the door was also broken and completely removable from the door. I took it back only to hear later that the entire door panel needed to be replaced and that It would cost another ($150.00) for a door panel that wouldn't even match the interior. if i wanted it to match it would be "BIG BUCKS" They denied all responsibility for the damage and insinuated that I was lying about the door being fine before I brought it in.

If that's the case why wouldn't I get it fixed along with the door lock in the first place? These people are liars and thieves who steal your money and give you new problems so that they can suck even more out of your pocket! stay away from these guys!!! be warned, it WILL happen to you!

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We had a very bad experience with this towing company last week. My husband had a road accident when he was riding his motor bike and the bike was moved to a shop close by as he had hurt his knee. We asked AAA to tow the motor bike for us. As AAA insisted someone should be present on the spot I was there with my husband. AAA informed us the towing vehicle will be reaching the place at 3 PM. Even after 4 PM there was no sign of the vehicle and the AAA on calling informed us that the towing company will be calling us. After 20 mins someone from the company called us(I later realized that the person was driving the truck himself) saying that his man will be there in another 30 mins. When my husband told him that we had been waiting for more than 2 hrs now, he rudely answered that people wait for him for more than 3 hrs on the roads. When I made my husband sit on the car when he was loading the bike on his vehicle he went in an argument with me asking me to sit on the bike to clamp it to the vehicle or else he will leave it there. The whole time he was talking rudely and had a very bad attitude. I will never use AAA if they are going to send the same towing company again.

1
★☆☆☆☆

We had a very bad experience with this towing company last week. My husband had a road accident when he was riding his motor bike and the bike was moved to a shop close by as he had hurt his knee. We asked AAA to tow the motor bike for us. As AAA insisted someone should be present on the spot I was there with my husband. AAA informed us the towing vehicle will be reaching the place at 3 PM. Even after 4 PM there was no sign of the vehicle and the AAA on calling informed us that the towing company will be calling us. After 20 mins someone from the company called us(I later realized that the person was driving the truck himself) saying that his man will be there in another 30 mins. When my husband told him that we had been waiting for more than 2 hrs now, he rudely answered that people wait for him for more than 3 hrs on the roads. When I made my husband sit on the car when he was loading the bike on his vehicle he went in an argument with me asking me to sit on the bike to clamp it to the vehicle or else he will leave it there. The whole time he was talking rudely and had a very bad attitude. I will never use AAA if they are going to send the same towing company again.

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Message from Powder Mill Towing

When you find yourself stranded with a flat tire or locked keys in your car, Powder Mill Towing can help with our quick towing service and roadside assistance, available 24 hours a day, 7 days a week. We guarantee fast pickup to get you back on the road. Call us today for more information.

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