Salon Utopia & Spa

★★★★☆

About Salon Utopia & Spa

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Personal Services

Personal Services
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Save yourself the time, money, trouble, and humiliation: GO SOMEWHERE ELSE. They never answer the phones and they dont listen to their clients. Originally I thought it was odd how no one other than Heather, the stylist, was in the salon. No clients, no employees, just her. I shrugged it off and sat down anyway, but now that I look back, I wish I had walked out.
Heather told me that what I wanted to do was impossible, and that she didnt have enough time to give me what I wanted because I had too much hair," and continued throughout the whole two hours to ridicule me for having a lot of hair. For a woman who claims to have been doing hair for so long, she seemed shocked to have a client with thick hair.

Never in my life have I experienced such a level of unprofessionalism from a stylist. Heather made me feel as though I was an inconvenience to her because my hair required more time and more product. She is also the only stylist Ive ever met that punished me for having such hair, charging me an additional $100 by the hour and for each additional bowl of product she had to use.
Despite the fact that I told Heather I liked my color, she kept calling my case a correction, changed the color completely, and claimed she knew best. I left the salon with a fake smile as I normally would, but went home crying over how ridiculous I looked: my hair was bright yellow and all the color I loved was gone. I had to go to another salon to get it fixed.

I tried to contact her the next day to complain about my experience, but no one answered the phone all day. She finally called back, then flipped everything around and blamed me and my young age for the experience, refusing to accept that she messed up. Im still in shock and appalled at the levels of unprofessionalism, reckless abandon, and general lack of understanding at this establishment. I would not recommend this salon to my worst enemy. I wish I could give negative stars. Please do not go here. It is HIGHLY overpriced for a less-than-mediocre, uncomfortable service.

1
★☆☆☆☆

Save yourself the time, money, trouble, and humiliation: GO SOMEWHERE ELSE. They never answer the phones and they dont listen to their clients. Originally I thought it was odd how no one other than Heather, the stylist, was in the salon. No clients, no employees, just her. I shrugged it off and sat down anyway, but now that I look back, I wish I had walked out.
Heather told me that what I wanted to do was impossible, and that she didnt have enough time to give me what I wanted because I had too much hair," and continued throughout the whole two hours to ridicule me for having a lot of hair. For a woman who claims to have been doing hair for so long, she seemed shocked to have a client with thick hair.

Never in my life have I experienced such a level of unprofessionalism from a stylist. Heather made me feel as though I was an inconvenience to her because my hair required more time and more product. She is also the only stylist Ive ever met that punished me for having such hair, charging me an additional $100 by the hour and for each additional bowl of product she had to use.
Despite the fact that I told Heather I liked my color, she kept calling my case a correction, changed the color completely, and claimed she knew best. I left the salon with a fake smile as I normally would, but went home crying over how ridiculous I looked: my hair was bright yellow and all the color I loved was gone. I had to go to another salon to get it fixed.

I tried to contact her the next day to complain about my experience, but no one answered the phone all day. She finally called back, then flipped everything around and blamed me and my young age for the experience, refusing to accept that she messed up. Im still in shock and appalled at the levels of unprofessionalism, reckless abandon, and general lack of understanding at this establishment. I would not recommend this salon to my worst enemy. I wish I could give negative stars. Please do not go here. It is HIGHLY overpriced for a less-than-mediocre, uncomfortable service.

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I have been going to Salon Utopia for almost 10 years and think it's one of the best salons in NJ. They keep up with all the latest trends, styles, and products for hair and nails. They offer spa services including massages, waxing, make-up, mani- pedis, and of course hair. They also offer their clients the ability to schedule their appointments online which, I Love, I can schudule my apppointment right from my phone which is so convenient. The experience is always relaxing and I always walk out feeling and looking great!

I would recommend everyone go to Salon Utopia for all their salon needs!

5
★★★★★

I have been going to Salon Utopia for almost 10 years and think it's one of the best salons in NJ. They keep up with all the latest trends, styles, and products for hair and nails. They offer spa services including massages, waxing, make-up, mani- pedis, and of course hair. They also offer their clients the ability to schedule their appointments online which, I Love, I can schudule my apppointment right from my phone which is so convenient. The experience is always relaxing and I always walk out feeling and looking great!

I would recommend everyone go to Salon Utopia for all their salon needs!

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0 out of 1 people found this review helpful.

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To start off, I am new to the area, and admittedly put off my root touch up and trim a little longer than I usually would. In my defense, after moving, finding a new salon was on the bottom of my list. After asking around for recommendations, I became inpatient and did a google search.. salon utopia came up. I called and got an appt right away, with a new ??level 1? stylist.. I??d take anything at that point, so I accepted. My first impressions were that the decor (turquoise walls, fake plants, tool draped everywhere and cheap "Caribbean decor") look amateurish, tacky and cheap. Typical strip mall salon. I decided to put that all out of my mind and try to enjoy my experience. That mindset was short lived. My stylist couldn??t stop complaining about how bad my roots were (which I KNOW, that??s why I was there) she even called over another stylist to show her how badly damaged my hair looked, not even talking TO me- but talking ABOUT me while I??m sitting in her chair. Regardless of the state of my hair, I don??t need lectures at the salon. All in all, my color came out good, but the cut was HORRIBAL. After my full head of highlights (120 dollars) and choppy hair cute (52 dollars) she blew out my hair and asked if I would like her to strait iron my bangs? which, sure, anything to make the cut look better. I get up to may, those straitened bangs cost me another 25 dollars, because my hair was now considered ??styled.? I will not be back to this place, the kid who did my hair needs a couple more lessons.

1
★☆☆☆☆

To start off, I am new to the area, and admittedly put off my root touch up and trim a little longer than I usually would. In my defense, after moving, finding a new salon was on the bottom of my list. After asking around for recommendations, I became inpatient and did a google search.. salon utopia came up. I called and got an appt right away, with a new ??level 1? stylist.. I??d take anything at that point, so I accepted. My first impressions were that the decor (turquoise walls, fake plants, tool draped everywhere and cheap "Caribbean decor") look amateurish, tacky and cheap. Typical strip mall salon. I decided to put that all out of my mind and try to enjoy my experience. That mindset was short lived. My stylist couldn??t stop complaining about how bad my roots were (which I KNOW, that??s why I was there) she even called over another stylist to show her how badly damaged my hair looked, not even talking TO me- but talking ABOUT me while I??m sitting in her chair. Regardless of the state of my hair, I don??t need lectures at the salon. All in all, my color came out good, but the cut was HORRIBAL. After my full head of highlights (120 dollars) and choppy hair cute (52 dollars) she blew out my hair and asked if I would like her to strait iron my bangs? which, sure, anything to make the cut look better. I get up to may, those straitened bangs cost me another 25 dollars, because my hair was now considered ??styled.? I will not be back to this place, the kid who did my hair needs a couple more lessons.

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1 out of 1 people found this review helpful.

.

I absolutely LOVE this salon....believe me when I say I have been to a number of salons and Salon Utopia & Spa is, bar far, the best. The place is fantastic to hang out in and you really feel like you getting pampered there. All the staff are very professional and their talents show in their work. My hair cut and color is the best I have ever had, it's very natural looking. I recently had an up-do done, for a party, and it was amazing and stayed perfect all night. They really took the time to make sure my hair style matched the style of my dress. I would definately recommend this place to all my friends and family. Trust me, once you go you will never need to try another salon & spa ever!

5
★★★★★

I absolutely LOVE this salon....believe me when I say I have been to a number of salons and Salon Utopia & Spa is, bar far, the best. The place is fantastic to hang out in and you really feel like you getting pampered there. All the staff are very professional and their talents show in their work. My hair cut and color is the best I have ever had, it's very natural looking. I recently had an up-do done, for a party, and it was amazing and stayed perfect all night. They really took the time to make sure my hair style matched the style of my dress. I would definately recommend this place to all my friends and family. Trust me, once you go you will never need to try another salon & spa ever!

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1 out of 2 people found this review helpful.

.

I only use Salon Utopia when I need my hair colored. I won't let any other salon touch my hair with anything with peroxide in it. They never make me wait and always do a great job.

5
★★★★★

I only use Salon Utopia when I need my hair colored. I won't let any other salon touch my hair with anything with peroxide in it. They never make me wait and always do a great job.

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1 out of 2 people found this review helpful.

.

I've been going to this salon as long as it' been open, many years now, and have always been extremely pleased with all the services and products I've used. The entire staff is quite talented, stays current with all the latest trends in hair, nails, makeup, etc., and are always very professional and courteous. The salon decor is very tropical and relaxing, and I always feel like I'm getting away from it all while I'm there. AND they have gift certificates available, spa packages, and a men's menu of services - all make great gifts for family & friends!!

5
★★★★★

I've been going to this salon as long as it' been open, many years now, and have always been extremely pleased with all the services and products I've used. The entire staff is quite talented, stays current with all the latest trends in hair, nails, makeup, etc., and are always very professional and courteous. The salon decor is very tropical and relaxing, and I always feel like I'm getting away from it all while I'm there. AND they have gift certificates available, spa packages, and a men's menu of services - all make great gifts for family & friends!!

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1 out of 2 people found this review helpful.

 

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