Marcello's Restaurant

★★★☆☆
  • 206 Farnsworth Ave

    Bordentown, NJ 08505

    Map & Directions
  • 609-298-8360

About Marcello's Restaurant

Hours
Sun 12pm-9pm, Mon-Fri 11am-10pm, Sat 11am-11pm

Food

Food
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They have good Neapolitan pizza but real tough place to work. It is extremely stressful due to not being able to stand still for even a second or fear of being yelled out, and you will and it will be in a super condescending manner. Why should anyone have to take that kind of behavior. Also, expect to work for free for the first month and expect to do more side work than anywhere else you have worked. I think the bully waitress is gone and she was way obnoxious to everyone. I know two people who have worked there and it was the same thing. So, hopefully things have changed. Good performance happens with confidence not through intimidation.

3
★★★☆☆

They have good Neapolitan pizza but real tough place to work. It is extremely stressful due to not being able to stand still for even a second or fear of being yelled out, and you will and it will be in a super condescending manner. Why should anyone have to take that kind of behavior. Also, expect to work for free for the first month and expect to do more side work than anywhere else you have worked. I think the bully waitress is gone and she was way obnoxious to everyone. I know two people who have worked there and it was the same thing. So, hopefully things have changed. Good performance happens with confidence not through intimidation.

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I live locally and have dined here several times, however our last experience there has prompted me to write this review as I am truly surprised at the absolute lack of customer service we experienced when there.

We had reservations for a group of 4 on a saturday night at 8pm, when we arrived we were told we'd have to wait another 15 minutes for a table and were seated at the bar. This would've been fine if the bartender who seated us had stayed at the bar to take our orders but he did not- we had to wave him down to ask for a drink menu and again to actually order something. 15 minutes turned in to 30, and we were finally seated. I understand that saturdays can be busy but when you have reservations, I think it's somewhat ridiculous to have to wait another 30 minutes. That being said, we were excited to order our meals as we've always enjoyed their food in the past. Service was exceptionally slow that night- while our server was somewhat attentive, it took forever for appetizers, salad, and entrees to come out. We were served burned (as in- black on the bottom) bread twice and our server Penny, took away my unfinished glass of wine when I declined a second one (!!!).

At the end of our meal, when we were paying our check, Penny screwed up our bill. We paid with cash and credit card- however either she mistook a $50 dollar bill for a $20 or they are just trying to scam their customers and overcharged our credit card. When we asked to speak to a manager, both Penny and the manager basically argued with us and took no accountability for the mistake. While trying to resolve this issue the manager came over to us several times and was very rude to our group and we were told that we were wrong and expected to pay the amount charged on the credit card. The $30 difference was Penny's tip, so that was unfortunate for her but I was absolutely shocked by their complete indifference to an employees mistake and complete disregard for customer service. Why would we try to scam marcello's for $30? Needless to say, none of us will *ever* dine there again.

Despite the fact that the food is good, customer service is absolutely horrendous. Save yourself and don't waste your time here- go to Toscanos, also Italian fare and they actually care about their customers.

1
★☆☆☆☆

I live locally and have dined here several times, however our last experience there has prompted me to write this review as I am truly surprised at the absolute lack of customer service we experienced when there.

We had reservations for a group of 4 on a saturday night at 8pm, when we arrived we were told we'd have to wait another 15 minutes for a table and were seated at the bar. This would've been fine if the bartender who seated us had stayed at the bar to take our orders but he did not- we had to wave him down to ask for a drink menu and again to actually order something. 15 minutes turned in to 30, and we were finally seated. I understand that saturdays can be busy but when you have reservations, I think it's somewhat ridiculous to have to wait another 30 minutes. That being said, we were excited to order our meals as we've always enjoyed their food in the past. Service was exceptionally slow that night- while our server was somewhat attentive, it took forever for appetizers, salad, and entrees to come out. We were served burned (as in- black on the bottom) bread twice and our server Penny, took away my unfinished glass of wine when I declined a second one (!!!).

At the end of our meal, when we were paying our check, Penny screwed up our bill. We paid with cash and credit card- however either she mistook a $50 dollar bill for a $20 or they are just trying to scam their customers and overcharged our credit card. When we asked to speak to a manager, both Penny and the manager basically argued with us and took no accountability for the mistake. While trying to resolve this issue the manager came over to us several times and was very rude to our group and we were told that we were wrong and expected to pay the amount charged on the credit card. The $30 difference was Penny's tip, so that was unfortunate for her but I was absolutely shocked by their complete indifference to an employees mistake and complete disregard for customer service. Why would we try to scam marcello's for $30? Needless to say, none of us will *ever* dine there again.

Despite the fact that the food is good, customer service is absolutely horrendous. Save yourself and don't waste your time here- go to Toscanos, also Italian fare and they actually care about their customers.

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Always great Pizza so that is always a hit in my book!

3
★★★★★

Always great Pizza so that is always a hit in my book!

.

Anytime I have work in Bordentown, I stop into Marcello's. I have never been disappointed and probably have been there close to 40 times. I never order the same thing twice, they always have great specials, and their core menu is really diverse, however I ALWAYS taking home at least one Brooklyn Old Fashioned Pie for the family for dinner after eating lunch. Vinny is a cool guy, the owner, but I find the staff to always be happy to see me, which is just hightens the experience. Thanks Marcellos!

5
★★★★★

Anytime I have work in Bordentown, I stop into Marcello's. I have never been disappointed and probably have been there close to 40 times. I never order the same thing twice, they always have great specials, and their core menu is really diverse, however I ALWAYS taking home at least one Brooklyn Old Fashioned Pie for the family for dinner after eating lunch. Vinny is a cool guy, the owner, but I find the staff to always be happy to see me, which is just hightens the experience. Thanks Marcellos!

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.

Great wood oven pizzas! Sit outside if the weather allows.

Some specials are right on, sometimes not. Service is always friendly. Good drinks

1
★★★☆☆

Great wood oven pizzas! Sit outside if the weather allows.

Some specials are right on, sometimes not. Service is always friendly. Good drinks

.

Marcello's is one of my favorite places to eat....especially in the summer!! We LOVE to sit outside on their deck. They also have a small bar set up outside. it's very cute! the food is really good too. the inside dining area is a bit cozy. i would recommend if you are taking children there to try to eat outside.

4
★★★★☆

Marcello's is one of my favorite places to eat....especially in the summer!! We LOVE to sit outside on their deck. They also have a small bar set up outside. it's very cute! the food is really good too. the inside dining area is a bit cozy. i would recommend if you are taking children there to try to eat outside.

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We've only had take-out, so I can't comment on the service. The pizza is OK. They have a great portobella mushroom/goat cheese salad, and chicken parm sandwich. I can't wait to go eat outside in the summer. Their menu says they are under new management so maybe the service has improved.

3
★★★☆☆

We've only had take-out, so I can't comment on the service. The pizza is OK. They have a great portobella mushroom/goat cheese salad, and chicken parm sandwich. I can't wait to go eat outside in the summer. Their menu says they are under new management so maybe the service has improved.

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Ordered a pizza no flavor, barely any cheese & $3.50 more than other local area pizzarias..

Ate inside, awful experience very little food, boring, no flavor, zero ambiance. stay home!

1
★☆☆☆☆

Ordered a pizza no flavor, barely any cheese & $3.50 more than other local area pizzarias..

Ate inside, awful experience very little food, boring, no flavor, zero ambiance. stay home!

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Marcello's is a nice Italian restaurant. Their food is tasty and cooked fresh daily and their pasta is cooked to order. I just did not enjoy the service, plus I feel the prices are outrageous for "just okay" food.

3
★★★☆☆

Marcello's is a nice Italian restaurant. Their food is tasty and cooked fresh daily and their pasta is cooked to order. I just did not enjoy the service, plus I feel the prices are outrageous for "just okay" food.

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I have to agree with the other reviewer--this place was arrogant beyond belief and it is not even anything special. they treated us like they were doing us a big favor and the food was just okay. I didn't even like the atmosphere. The owner is slick and acts like he is being so nice and all he is doing is looking and acting like a used car salesman and he provides the same type of experience instead of caring anything about the customers or food.

1
★☆☆☆☆

I have to agree with the other reviewer--this place was arrogant beyond belief and it is not even anything special. they treated us like they were doing us a big favor and the food was just okay. I didn't even like the atmosphere. The owner is slick and acts like he is being so nice and all he is doing is looking and acting like a used car salesman and he provides the same type of experience instead of caring anything about the customers or food.

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This was the most astonishingly arrogant and at the same time slow service I have had to deal with in a long time. The food was just okay but the overall attitude and atmosphere (I don't know where they got cozy from) is nowhere near worth it.

0
★☆☆☆☆

This was the most astonishingly arrogant and at the same time slow service I have had to deal with in a long time. The food was just okay but the overall attitude and atmosphere (I don't know where they got cozy from) is nowhere near worth it.

Pros: marginally okay food outdoor dining

Cons: everything else

.

You can either dine inside or outside when the weather is warmer. I love eating there as it's a romantic, cozy atomsphere. The food is delicious as they grow all their own herbs (13 or so) right on the patio. The only downside is the grated cheese. It's the cheap kind you buy in a jar. That could be upgraded however everything else is fantastic and I look forward going there

2
★★★★★

You can either dine inside or outside when the weather is warmer. I love eating there as it's a romantic, cozy atomsphere. The food is delicious as they grow all their own herbs (13 or so) right on the patio. The only downside is the grated cheese. It's the cheap kind you buy in a jar. That could be upgraded however everything else is fantastic and I look forward going there

Pros: romantic, good parking, food

Cons: cheese, can get crowded

.

marcello's has some great appetizers and a cozy little dining room thing going at a great Farnsworth Ave location. But their pizza leaves much to be desired. Pizza counter is occupied with puncky young guys in wife-beater undershirts who look at you like they are better than a pizza kitchen .

2
★★☆☆☆

marcello's has some great appetizers and a cozy little dining room thing going at a great Farnsworth Ave location. But their pizza leaves much to be desired. Pizza counter is occupied with puncky young guys in wife-beater undershirts who look at you like they are better than a pizza kitchen .

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Don't know italian, but if I did, I'd say: deliciouso!!!
Bordentown maybe small but we know how to eat good food!
Sit down at the elegant restaurant and enjoy a fine dinner or grab a pizza for a quick take out (or delivery).

5
★★★★★

Don't know italian, but if I did, I'd say: deliciouso!!!
Bordentown maybe small but we know how to eat good food!
Sit down at the elegant restaurant and enjoy a fine dinner or grab a pizza for a quick take out (or delivery).

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