A H Fisher Jewelers

★★★☆☆
  • 10 Broad St

    Red Bank, NJ 07701

    Map & Directions
  • 732-741-6262

About A H Fisher Jewelers

Hours
Mon-Fri 10am-6pm, Sat 9am-4pm

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UPSET BRIDEI purchased my fiancs wedding band at AH Fisher. After speaking with the owner, Alan, via e-mail for a month I asked him if he would be able to clean and re-finish my engagement ring in time for the wedding. My band has a satin finish so I made it clear in SEVERAL e-mails that I wanted to re-finish the BAND only and clean the entire engagement ring. He told me he could do it in house in a day or send it out and it would take a week. I told him that I would prefer to do it in house (what bride would want to send their engagement ring in the mail right before their wedding day?). I told him I would have my fianc drop it off so he could take care of it. The day my fianc dropped off the ring, I followed up with an e-mail (b/c Alan had communicated with me via e-mail throughout the entire process) and did not hear from him. I sent another e-mail and then called and left a message that I wanted to make sure he got my ring and if it was ready. Alan called me back and the first thing he said to me was You are really getting on my nerves. Now, what kind of customer service is that? How can you tell a customer they are getting on your nerves when I paid a good amount of money to get a wedding band for my future husband at your store?!?! I asked him why and he told me he keeps getting empty e-mails from me. Now if I was a shop owner, had someones engagement ring in my possession and was receiving blank e-mails, I would think the customer was trying to get in touch with me. He told me the ring was ready and that he called my fianc right after he dropped it off to let him know, however he had the wrong number so we did not get the message. HE DID HAVE MY NUMBER AS WELL BUT I NEVER RECEIVED A CALL. I went to pick up the ring that day on my lunch break and when I got there he completely took OFF the satin finish the week before my wedding! I was so upset that I started crying right there and he told me he would send it out to get fixed, free of charge and it would be ready the following Friday. My wedding is out of state and is on SaturdayI need my ring before Friday! He told me he is trying to help me out here, what else can he do? REALLY???? As I was leaving (sobbing b/c my ring was ruined) he told me the only other thing he could do to help me out is fix it AFTER THE WEDDING free of charge. He did not try to help me out even considering he did not read his e-mails, told me I was getting on his nerves and ruined my ring the week before my wedding. ) What kind of jewelry store cannot fix a ring in less than a week? I would NEVER go here and I recommend that all brides find another jeweler. This guy is a jerk and I feel bad for anyone that purchases jewelry from this store or gets anything repaired here. There are a TON of jewelry stores in Red Bank.DO NOT GO TO A.H. FISHER DIAMONDS.

1
★☆☆☆☆

UPSET BRIDEI purchased my fiancs wedding band at AH Fisher. After speaking with the owner, Alan, via e-mail for a month I asked him if he would be able to clean and re-finish my engagement ring in time for the wedding. My band has a satin finish so I made it clear in SEVERAL e-mails that I wanted to re-finish the BAND only and clean the entire engagement ring. He told me he could do it in house in a day or send it out and it would take a week. I told him that I would prefer to do it in house (what bride would want to send their engagement ring in the mail right before their wedding day?). I told him I would have my fianc drop it off so he could take care of it. The day my fianc dropped off the ring, I followed up with an e-mail (b/c Alan had communicated with me via e-mail throughout the entire process) and did not hear from him. I sent another e-mail and then called and left a message that I wanted to make sure he got my ring and if it was ready. Alan called me back and the first thing he said to me was You are really getting on my nerves. Now, what kind of customer service is that? How can you tell a customer they are getting on your nerves when I paid a good amount of money to get a wedding band for my future husband at your store?!?! I asked him why and he told me he keeps getting empty e-mails from me. Now if I was a shop owner, had someones engagement ring in my possession and was receiving blank e-mails, I would think the customer was trying to get in touch with me. He told me the ring was ready and that he called my fianc right after he dropped it off to let him know, however he had the wrong number so we did not get the message. HE DID HAVE MY NUMBER AS WELL BUT I NEVER RECEIVED A CALL. I went to pick up the ring that day on my lunch break and when I got there he completely took OFF the satin finish the week before my wedding! I was so upset that I started crying right there and he told me he would send it out to get fixed, free of charge and it would be ready the following Friday. My wedding is out of state and is on SaturdayI need my ring before Friday! He told me he is trying to help me out here, what else can he do? REALLY???? As I was leaving (sobbing b/c my ring was ruined) he told me the only other thing he could do to help me out is fix it AFTER THE WEDDING free of charge. He did not try to help me out even considering he did not read his e-mails, told me I was getting on his nerves and ruined my ring the week before my wedding. ) What kind of jewelry store cannot fix a ring in less than a week? I would NEVER go here and I recommend that all brides find another jeweler. This guy is a jerk and I feel bad for anyone that purchases jewelry from this store or gets anything repaired here. There are a TON of jewelry stores in Red Bank.DO NOT GO TO A.H. FISHER DIAMONDS.

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A local jeweler in downtown Red Bank, they have an intricate selection of varying jewels and jewelry. Very nice place to shop and pretty reasonable prices on most of the items, too. Lots of different pieces to examine and see what suits you best for your needs. You can browse around or go to purchase - it?s a fun place to browse for ideas, too.

4
★★★★☆

A local jeweler in downtown Red Bank, they have an intricate selection of varying jewels and jewelry. Very nice place to shop and pretty reasonable prices on most of the items, too. Lots of different pieces to examine and see what suits you best for your needs. You can browse around or go to purchase - it?s a fun place to browse for ideas, too.

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