J Emanuel Chocolatier

★★★★☆
  • 57 Main St

    Chester, NJ 07930

    Map & Directions
  • 908-879-0500

About J Emanuel Chocolatier

Categories

Food

Food
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I am over 80 years old and a true chocoholic. This is the best chocoate I have ever eaten! The gifts they package for me are outstanding. The customer service again...outstanding. I will never shop anywhere else. The overall experience is more than words can describe. Don't take my word for it, find out yourself! 908-879-0500 or the website www.jemanuel.com. I personally love to call my orders in and speak with Jennifer. She is so patient and caring to my personal needs. Thank you to everyone at J. Emanuel Chocolatier. My world is a better place. PS They are now at 457 Main Street...

5
★★★★★

I am over 80 years old and a true chocoholic. This is the best chocoate I have ever eaten! The gifts they package for me are outstanding. The customer service again...outstanding. I will never shop anywhere else. The overall experience is more than words can describe. Don't take my word for it, find out yourself! 908-879-0500 or the website www.jemanuel.com. I personally love to call my orders in and speak with Jennifer. She is so patient and caring to my personal needs. Thank you to everyone at J. Emanuel Chocolatier. My world is a better place. PS They are now at 457 Main Street...

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Not only have I enjoyed J Emanuel chocolates for many years...but I have also worked there! I helped out around the holidays last year (things get really busy, they are very popular), and was amazed that everything they sell is made right behind the store in a little factory. The money spent is definitely worth it for these DELICIOUS chocolates, I would highly recommend checking this store out.

5
★★★★★

Not only have I enjoyed J Emanuel chocolates for many years...but I have also worked there! I helped out around the holidays last year (things get really busy, they are very popular), and was amazed that everything they sell is made right behind the store in a little factory. The money spent is definitely worth it for these DELICIOUS chocolates, I would highly recommend checking this store out.

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Business Response:

Hi Erika We always enjoy your company whether in the shop, production or our home. Thanks for the lovely review. I just found it!!! Anytime you want your job back...it's yours. oxoxoxo Caroline and Tad
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I was thouroughly impressed with their chocolate at a bridal show last summer. Because it was so tasty and in appreciation of the personal attention that I was given by the company's representative at the bridal show (he was the president)- I later decided to purchase 10 sets of truffles at their Chester store as gifts for my wedding attendants. On the phone, I was quoted $8.50 per set by a young woman named Daria, so I arrived a week later expecting to spend $85. I was given a credit card reciept for $150, and when I told them that there must be some mistake because I was told that my truffles boxes were supposed to cost $8.50/ea, I was given a blank stare and a shrug from the woman at the counter after she told me that they were in fact $15 per set. Then she smiled and said that Daria "was on vacation". No effort at all to iron out the situation, just a sort of 'you're wrong now get out of here' attitude. Seeing as it was two days prior to my wedding, I didn't have the energy to argue with them but vowed to never shop there again and to write up my situation for you to see here on Citysearch at the very least! I felt like I deserved better than that. For a company who had such a great presentation and product, I was sorely dissappointed to be misled out of so much money without so much as an apology in the end.

0
★☆☆☆☆

I was thouroughly impressed with their chocolate at a bridal show last summer. Because it was so tasty and in appreciation of the personal attention that I was given by the company's representative at the bridal show (he was the president)- I later decided to purchase 10 sets of truffles at their Chester store as gifts for my wedding attendants. On the phone, I was quoted $8.50 per set by a young woman named Daria, so I arrived a week later expecting to spend $85. I was given a credit card reciept for $150, and when I told them that there must be some mistake because I was told that my truffles boxes were supposed to cost $8.50/ea, I was given a blank stare and a shrug from the woman at the counter after she told me that they were in fact $15 per set. Then she smiled and said that Daria "was on vacation". No effort at all to iron out the situation, just a sort of 'you're wrong now get out of here' attitude. Seeing as it was two days prior to my wedding, I didn't have the energy to argue with them but vowed to never shop there again and to write up my situation for you to see here on Citysearch at the very least! I felt like I deserved better than that. For a company who had such a great presentation and product, I was sorely dissappointed to be misled out of so much money without so much as an apology in the end.

Pros: delicious chocolates

Cons: customer service I received in the end was poor

Message from J Emanuel Chocolatier

Pure Indulgence

More about J Emanuel Chocolatier

Handmade artisan chocolates for every occasion. Please contact our specialists for and custom inquiries.

 

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