Mavis Discount Tire

★☆☆☆☆
  • 67 Franklin Turnpike

    Mahwah, NJ 07430

    Map & Directions
  • 201-579-2627

About Mavis Discount Tire

Categories
  • Tires
  • Brake Repair
  • Automotive Repair
  • Oil Changes
  • Auto Parts & Accessories
  • Car Batteries
Details
  • Brake Repair
Hours
M-W 8am-6pm, Th 8am-8:30pm, F 8am-6pm, Sa 8am-5pm, Su 9am-5pm (Closed: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)
Year Established
  • 2001
Products
  • Goodyear
  • Michelin
  • Continental
  • Cooper
  • Pirelli
  • Bridgestone
  • General
  • Firestone
  • BF Goodrich
  • Yokohama
  • Hankook
  • All Major Tire Brands & More!
Payment Options
  • Financing
  • Discover
  • American Express
  • MasterCard
  • Visa
  • Cash
Services
  • Wheel Alignment
  • Brakes
  • Oil Change
  • Tire Rotation & Balance
  • Suspension - Shocks/Struts
  • State Inspections (select locations)
  • Batteries
  • Wiper Blades
  • Front End
  • Exhaust
  • Tire Repair
  • Vehicle Maintenance

Automotive

Automotive
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RECENT EXPERIENCE Mar-2011: They are listed by Tirerack as an installer, with a note to *call* about pricing. (Other Tirerack installers have a "price guarantee" -- which means they are up-front about pricing and stick to their up-front prices.) Good thing I called STS Mahwah. What a gang of slippery eels they turned out to be. Speaking to "Tony", the answer to every one of my questions was a question back. Then he asked whether I wanted him to quote me directly for the tires rather than go through tirerack. I thought that was pretty low as I only calling him the first place because he was a Tirerack-listed installer. When I asked him about any charges he hadn't already identified to me, he told me that he was 'with a customer' and had to go. Without another word he hung up. So: (1.) if you are his customer standing in his shop, he will answer the phone even though you are a physically present customer. (2.) He will hang up the phone peremptorily if you ask him for clarification of his prices. "Tony" -- you know who I am; you have my phone number. If you want to dispute the truth of any of this call me. Everyone should know that I will never give you business ever again -- and that I have written the STS mothership in Bridgewater NJ to complain about my experience with you.

PRIOR EXPERIENCE Apr-2010: Winter salt had rusted out my exhaust box and an immediate replacement was required. STS put a new one on. They were far from the cheapest, but they were close to the train station which was important to me that day. There were various attempts to up-sell me, claims from them that they were giving me the 'best price' etc. Mostly it was smarmy & odious cow-towing from Tony. They did the work; I paid them and drove away with only a slight feeling of disgust.

I suggest you go to Bergen Tire right across the street. Matt over there is a joy to deal with; they have better prices too.

~E.

1
★☆☆☆☆

RECENT EXPERIENCE Mar-2011: They are listed by Tirerack as an installer, with a note to *call* about pricing. (Other Tirerack installers have a "price guarantee" -- which means they are up-front about pricing and stick to their up-front prices.) Good thing I called STS Mahwah. What a gang of slippery eels they turned out to be. Speaking to "Tony", the answer to every one of my questions was a question back. Then he asked whether I wanted him to quote me directly for the tires rather than go through tirerack. I thought that was pretty low as I only calling him the first place because he was a Tirerack-listed installer. When I asked him about any charges he hadn't already identified to me, he told me that he was 'with a customer' and had to go. Without another word he hung up. So: (1.) if you are his customer standing in his shop, he will answer the phone even though you are a physically present customer. (2.) He will hang up the phone peremptorily if you ask him for clarification of his prices. "Tony" -- you know who I am; you have my phone number. If you want to dispute the truth of any of this call me. Everyone should know that I will never give you business ever again -- and that I have written the STS mothership in Bridgewater NJ to complain about my experience with you.

PRIOR EXPERIENCE Apr-2010: Winter salt had rusted out my exhaust box and an immediate replacement was required. STS put a new one on. They were far from the cheapest, but they were close to the train station which was important to me that day. There were various attempts to up-sell me, claims from them that they were giving me the 'best price' etc. Mostly it was smarmy & odious cow-towing from Tony. They did the work; I paid them and drove away with only a slight feeling of disgust.

I suggest you go to Bergen Tire right across the street. Matt over there is a joy to deal with; they have better prices too.

~E.

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Message from Mavis Discount Tire

Mavis Discount Tire is one of the largest independent multi-brand tire retailers in the United States and offers a menu of additional automotive services including brakes, alignments, suspension, shocks, struts, oil changes, battery replacement and exhaust work. Mavis Discount Tire stocks a large selection of brand name passenger, performance, light truck, SUV/CUV and winter tires all backed by a tire price match guarantee. Mavis' tire prices won't be beat. Come visit us at Mavis Discount Tire in Mahwah today or at mavistire.com.

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