Emerson Fence Inc.

★★★☆☆
  • 10 Lincoln Blvd

    Emerson, NJ 07630

    Map & Directions
  • 201-265-5150

About Emerson Fence Inc.

Categories
  • Fence Contractors
  • Railings
Details
  • Pool Enclosures
  • Railings
Hours
M-F 8:30am-5pm, Sa 8:30am-2pm, Su 24hr
Special Offer
Call Today
Phones
  • Toll Free (888-669-6166)
Year Established
  • 1950
Specialties
  • All Types of Fences

Home Construction & Remodeling

Home Construction & Remodeling
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2.5 2
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.

he fence bought was beautiful, Emerson actually just bought it from cedarfence.com and resold it to us. However, the gates they supplied for the fence appeared to be built by an inexperienced carpenter. They were completely mismatched, and had warped boards. It was obvious they built the gates cheaply and sold it to us at a premium (We really overpayed for the gates). Additionally, the fence panels were not completely built when delivered but extra wood was supplied. When I asked about the extra wood, the company said they didn't know what it was for. It took a day for me to realize that part of the panels still needed to be put together. Back to the gate issue: When I called about it, the customer service was surprisingly bad. They claimed they couldn't find my paperwork. First time I called it "was with their accountant". Second time I called back they admitted to losing it. This should be a big indication of the sloppy manner which their business is run. Finally, I took my copy of the paperwork and dropped by the office. I was told I would hear back by the end of the day about the gates. It's been about two weeks. I had a carpenter rebuild the gates so they match the rest of the fence. At this point I am deciding whether it's a lawsuit or just a loss. The net is, avoid this company. I see the other review was positive, I would guess that was written by a family member, so be careful. There have to be better choices

1
★☆☆☆☆

he fence bought was beautiful, Emerson actually just bought it from cedarfence.com and resold it to us. However, the gates they supplied for the fence appeared to be built by an inexperienced carpenter. They were completely mismatched, and had warped boards. It was obvious they built the gates cheaply and sold it to us at a premium (We really overpayed for the gates). Additionally, the fence panels were not completely built when delivered but extra wood was supplied. When I asked about the extra wood, the company said they didn't know what it was for. It took a day for me to realize that part of the panels still needed to be put together. Back to the gate issue: When I called about it, the customer service was surprisingly bad. They claimed they couldn't find my paperwork. First time I called it "was with their accountant". Second time I called back they admitted to losing it. This should be a big indication of the sloppy manner which their business is run. Finally, I took my copy of the paperwork and dropped by the office. I was told I would hear back by the end of the day about the gates. It's been about two weeks. I had a carpenter rebuild the gates so they match the rest of the fence. At this point I am deciding whether it's a lawsuit or just a loss. The net is, avoid this company. I see the other review was positive, I would guess that was written by a family member, so be careful. There have to be better choices

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.

Emerson Fence Company has been around for as long as I can remember. They can do just about anything you want. They often carry more than one grade of wood so if you need to cut costs you can. They came on time and finished on schedule for a reasonable cost.

4
★★★★☆

Emerson Fence Company has been around for as long as I can remember. They can do just about anything you want. They often carry more than one grade of wood so if you need to cut costs you can. They came on time and finished on schedule for a reasonable cost.

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