Applebee's

★★★☆☆
  • 52 Brick Plz

    Brick, NJ 08723

    Map & Directions
  • 732-262-9876

Food

Food
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Wow - it seems like chain restaurants are getting worse and worse, and this one is at the top of that list. Our last visit was the worst yet. The restaurant had a very odd smell that day (carpets had been cleaned). Though the restaurant wasn't busy (mid-afternoon), our food arrived cold and not exactly what we had ordered. Our server then temporarily forgot about her other tables after the food runner dumped a full rack of ribs onto the lap of the patron sitting behind us. She was doing what she could to help clean up and was constantly apologizing for something she hadn't done. She informed the manager on duty, but he never left the bar area until the customer specifically asked for him to come to their table. And then he only offered them half off the price of the rib entree. Nothing to compensate for the likely permanently stained clothing the gentleman was wearing or even to comp the meal. After we asked about our meals, the server proceeded to tell us about various troubles they were having in the kitchen and that she would try to get our meals warmed up for us. After she took our plates, while waiting we overheard the manager complaining and making fun of about the customer with the ribs to another booth nearby. This continued until he answered his personal cell phone and left the area several minutes later. We ended up asking for boxes for our food and leaving as soon as we could.

1
★☆☆☆☆

Wow - it seems like chain restaurants are getting worse and worse, and this one is at the top of that list. Our last visit was the worst yet. The restaurant had a very odd smell that day (carpets had been cleaned). Though the restaurant wasn't busy (mid-afternoon), our food arrived cold and not exactly what we had ordered. Our server then temporarily forgot about her other tables after the food runner dumped a full rack of ribs onto the lap of the patron sitting behind us. She was doing what she could to help clean up and was constantly apologizing for something she hadn't done. She informed the manager on duty, but he never left the bar area until the customer specifically asked for him to come to their table. And then he only offered them half off the price of the rib entree. Nothing to compensate for the likely permanently stained clothing the gentleman was wearing or even to comp the meal. After we asked about our meals, the server proceeded to tell us about various troubles they were having in the kitchen and that she would try to get our meals warmed up for us. After she took our plates, while waiting we overheard the manager complaining and making fun of about the customer with the ribs to another booth nearby. This continued until he answered his personal cell phone and left the area several minutes later. We ended up asking for boxes for our food and leaving as soon as we could.

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We love going to Applebees with our son. The servers are always so nice and tolerate my 2 year old with a smile. Because it is a family place it tends to be a little loud especially when they are busy. This works for us as it drowns out my son.

I love that they have Weight Watchers foods now too. Makes making a dinner or lunch choice very easy!

4
★★★★☆

We love going to Applebees with our son. The servers are always so nice and tolerate my 2 year old with a smile. Because it is a family place it tends to be a little loud especially when they are busy. This works for us as it drowns out my son.

I love that they have Weight Watchers foods now too. Makes making a dinner or lunch choice very easy!

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