Critters & Me

★★★★★
  • 1403 Agua Fria St

    Santa Fe, NM 87505

    Map & Directions
  • 505-982-5040

About Critters & Me

Hours
Mon. - Fri. 9am - 7pm;Sat. 9am - 6pm;Sun. CLOSED
5.0 1
Hi! Sign in to let us know how Critters & Me was?
Write a Review
.

My incredibly positive reaction to Critters & Me might be due to the fact that I have been living in Central America for some years and it had been a long time since I last visited such a diverse and professionally run pet store. Has the US pet supply market become incredibly more conscious of pet health in the last ten years and is The Critters & Me just a really well stocked or store with extremely knowledgeable and helpful staff? I really think not.
I met the owner, Laura Moore, many years ago when I was studying at Santa Fe's Alternative Health Academy, just up the street from the current location of her store. At the time she was a single Mom, commuting 40 miles a day to work in an office while her youngest child finished high school. A visit to her home and meeting her uncountable number of dogs, cats, chickens, goats, donkeys and horses convinced me then, that this lady has a very special affinity to animals.
I can't think of a better person to operate a pet store than someone who has dedicated so many years to the health and wellbeing of every animal she has come in contact with and I was still incredibly impressed with her latest career move. The Critters & Me is a delight to visit and as I waited for Laura to have a moment to chat (I had come all the way from Honduras to see her :) I noticed an interesting customer service dynamic. Every single customer in the store had made eye contact with a member of staff and all inquiring glances were being responded to. Questions were being answered carefully and exactly and I heard "I'm not sure but if you wait just a moment, I will find out" to know that the answers given were at least the very best the giver had knowledge of.
Yes, I am a friend of the lady who owns this store, as are most of the customers I came in contact with that day.
I doubt there is another Pet store like it. If you want to keep your pet in top health, you can't beat The Critters & Me.
Ben

2
★★★★★

My incredibly positive reaction to Critters & Me might be due to the fact that I have been living in Central America for some years and it had been a long time since I last visited such a diverse and professionally run pet store. Has the US pet supply market become incredibly more conscious of pet health in the last ten years and is The Critters & Me just a really well stocked or store with extremely knowledgeable and helpful staff? I really think not.
I met the owner, Laura Moore, many years ago when I was studying at Santa Fe's Alternative Health Academy, just up the street from the current location of her store. At the time she was a single Mom, commuting 40 miles a day to work in an office while her youngest child finished high school. A visit to her home and meeting her uncountable number of dogs, cats, chickens, goats, donkeys and horses convinced me then, that this lady has a very special affinity to animals.
I can't think of a better person to operate a pet store than someone who has dedicated so many years to the health and wellbeing of every animal she has come in contact with and I was still incredibly impressed with her latest career move. The Critters & Me is a delight to visit and as I waited for Laura to have a moment to chat (I had come all the way from Honduras to see her :) I noticed an interesting customer service dynamic. Every single customer in the store had made eye contact with a member of staff and all inquiring glances were being responded to. Questions were being answered carefully and exactly and I heard "I'm not sure but if you wait just a moment, I will find out" to know that the answers given were at least the very best the giver had knowledge of.
Yes, I am a friend of the lady who owns this store, as are most of the customers I came in contact with that day.
I doubt there is another Pet store like it. If you want to keep your pet in top health, you can't beat The Critters & Me.
Ben

 

Wait, you're the expert.

If you've been to or used Critters & Me, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review