AP-T Camera Repair, Inc.

★★★★★
  • 4503 Menaul Blvd NE

    Albuquerque, NM 87110

    Map & Directions
  • 505-881-6600

About AP-T Camera Repair, Inc.

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These guys are the best! I first stumbled upon them last April when my camera was left out and the sprinklers went on and I needed help. They were GREAT! Totally on it -- I love how they are a family oriented business....they even have a

3
★★★★★

These guys are the best! I first stumbled upon them last April when my camera was left out and the sprinklers went on and I needed help. They were GREAT! Totally on it -- I love how they are a family oriented business....they even have a

.

For all I know, all the staff want at APT Camera is your money & they don't care how they get it.

1. Brought my Yashica Mat-124 twin reflex to them because the shutter stopped working.
2. They "fixed" it.
3. A week later, it stopped

3
★★★★★

For all I know, all the staff want at APT Camera is your money & they don't care how they get it.

1. Brought my Yashica Mat-124 twin reflex to them because the shutter stopped working.
2. They "fixed" it.
3. A week later, it stopped

.

Terrible customer service! Stay away!!! Dropped off camera for minor repair, after waiting over a month went to pick up camera and refund, store clerk had difficulty locating camera then did not have $28.89 available to issue the refund.

3
★★★★★

Terrible customer service! Stay away!!! Dropped off camera for minor repair, after waiting over a month went to pick up camera and refund, store clerk had difficulty locating camera then did not have $28.89 available to issue the refund.

.

I have been a customer for the last several years. They did a great job of cleaning my Nikon D200 sensor. It is a great place to find used lenses, and other camera gear. I would recommend them to anyone.

3
★★★★★

I have been a customer for the last several years. They did a great job of cleaning my Nikon D200 sensor. It is a great place to find used lenses, and other camera gear. I would recommend them to anyone.

.

I have an old Sigma lens that was in need of repair (one of the internal lenses had developed a haze, and was in need of cleaning). So, i took it to this shop (2/13/07), and at first had the impression that things would go ok. I was told that i would have an estimate within that week (by ~2/17/07); this was their first failure. I contacted them the end of the second week (2/23/07), and was told that they had not been able to get the lens apart to appraise the repair. They tried contacting the manufacturer, but they were of no help. However, i was told to hang in there, as they would keep working on it.

I gave them another week, and called again (3/2/07). This time no new progress, and i could not just get the lens back, as there was nobody there to repair it - the guy who was there was too "backlogged". So, more waiting. I finally get a call on the 9th (3/9/07), and am told that, the other person is back, and they can look at it if i would like (mind you, this is now the fourth week, and people are still looking at it....), or they can put it back together and i can just take my loss; oh yeah, that is one thing i failed to mention - all of this "looking at it" cost me $35 up front. The estimate cost, if you choose to have them fix it, is rolled into the repair cost, but you take your losses if you get sick of waiting after 4 weeks.

I gave it a day to think about it, and called them back the next day, asking them to just put it together - i wanted to actually test it some more, to see if it was worth fixing. So, i get the call Tues (3/13/06) saying i can pick it up. So, i go and do so, and here is what i got back

- A lens that no longer focuses - the mechanism was damaged from the technician pulling on things he shouldn't have.
-Smudges on almost every lens, including those inside.
-No fixing of the original issue.

Needless to say, the lens is now in another shop, and i am out my money (no way i would trust them to try fixing it again).

0
★☆☆☆☆

I have an old Sigma lens that was in need of repair (one of the internal lenses had developed a haze, and was in need of cleaning). So, i took it to this shop (2/13/07), and at first had the impression that things would go ok. I was told that i would have an estimate within that week (by ~2/17/07); this was their first failure. I contacted them the end of the second week (2/23/07), and was told that they had not been able to get the lens apart to appraise the repair. They tried contacting the manufacturer, but they were of no help. However, i was told to hang in there, as they would keep working on it.

I gave them another week, and called again (3/2/07). This time no new progress, and i could not just get the lens back, as there was nobody there to repair it - the guy who was there was too "backlogged". So, more waiting. I finally get a call on the 9th (3/9/07), and am told that, the other person is back, and they can look at it if i would like (mind you, this is now the fourth week, and people are still looking at it....), or they can put it back together and i can just take my loss; oh yeah, that is one thing i failed to mention - all of this "looking at it" cost me $35 up front. The estimate cost, if you choose to have them fix it, is rolled into the repair cost, but you take your losses if you get sick of waiting after 4 weeks.

I gave it a day to think about it, and called them back the next day, asking them to just put it together - i wanted to actually test it some more, to see if it was worth fixing. So, i get the call Tues (3/13/06) saying i can pick it up. So, i go and do so, and here is what i got back

- A lens that no longer focuses - the mechanism was damaged from the technician pulling on things he shouldn't have.
-Smudges on almost every lens, including those inside.
-No fixing of the original issue.

Needless to say, the lens is now in another shop, and i am out my money (no way i would trust them to try fixing it again).

Pros: Always was able to answer the phone when i called.

Cons: Substandard quality, serivce and speed. Took four weeks to break my lens.

 

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